InterContinental Jakarta Pondok Indah, an IHG Hotel

5.0 star property
Luxury Jakarta hotel connected to the convention centre, steps from Pondok Indah Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Jakarta Pondok Indah, an IHG Hotel

Exterior
Exterior
Point of interest
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Outdoor pool, open 6:00 AM to 9:00 AM, pool cabanas (surcharge)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Spa
  • Free WiFi
  • Gym
The price is NZ$272
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Jl Metro Pondok Indah Kav Iv Ta, Jakarta, ID, 12310
  • Pondok Indah Mall
    1 min walk
  • Pondok Indah Golf and Country Club
    8 min walk
  • Gandaria City Mall
    4 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    43 min drive

Room options

Classic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Classic Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Business Lounge Access (Top Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Single Beds, Business Lounge Access (Top Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 2 Single Beds

Suite, 1 King Bed, Business Lounge Access (High Floor)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 87 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Ambassador)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 136 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Business Lounge Access (Top Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Single Beds, Business Lounge Access

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Classic Room, 1 King Bed, Corner

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Classic Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Classic Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 202 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Jakarta

InterContinental Jakarta Pondok Indah, an IHG Hotel puts you in the heart of Jakarta, connected to the convention centre and within a 20-minute stroll of Pondok Indah Mall and Pondok Indah Golf and Country Club. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include Thai massages and sports massages along with detox wraps, body wraps and aromatherapy. The restaurant, Sugar and Spice, serves international cuisine. The Lounge is the hotel's own bar. Enjoy the 4 hot tubs, water park and outdoor swimming pool plus access to aerobics classes. 18471 square feet (1716 square metres) of event facilities include 15 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a lazy river. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Kebayoran Lama hotel include Gelora Bung Karno Stadium and Jakarta Cathedral.

What's nearby

  • Pondok Indah Mall - 1 min walk
  • Pondok Indah Golf and Country Club - 8 min walk
  • Gandaria City Mall - 4 min drive
  • Blok M Square - 5 min drive
  • Gelora Bung Karno Stadium - 10 min drive

Getting around

  • Jakarta Kebayoran Station - 4 min drive
  • Blok A MRT Station - 4 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 43 min drive

Restaurants

  • ‪Sugar & Spice - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • Toby's Estate
  • ‪Marugame Udon - ‬5 min walk

About this property

InterContinental Jakarta Pondok Indah, an IHG Hotel

Luxury Jakarta hotel connected to the convention centre, steps from Pondok Indah Mall
InterContinental Jakarta Pondok Indah, an IHG Hotel offers its guests a full-service spa, a water park (surcharge), and 4 hot tubs. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 18471 square feet (1716 square metres) and includes a conference centre. An outdoor pool, a children's pool, and a health club are also featured at the luxury InterContinental Jakarta Pondok Indah, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Jakarta hotel is smoke free.

  • 1 building
  • 311 guestrooms or units
  • 22 levels
  • 3 dining venues
  • 2 bars or lounges
  • 18471 sq ft of conference space
  • 1716 sq. m of conference space
  • Built in 2018
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
InterContinental Jakarta Pondok Indah, an IHG Hotel offers 311 air-conditioned accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Valet parking on site (USD 150,000 per day)
  • Extended parking on site (USD 60,000 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 338,800 for adults and USD 169,392 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sugar and Spice
  • The Lounge

Things to do

  • 24-hour gym
  • 4 spa tubs
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Lazy river
  • Library
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,471 square foot of space)

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Guest room or club lounge]
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Jakarta Pondok Indah, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 338800 for adults and from USD 169392 for children
  • Airport shuttle fee: USD 62 per person (one-way)
  • Airport shuttle fee per child: USD 62 (one-way)
  • Valet parking fee: USD 150000 per day
  • Extended parking fee: USD 60000 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 9:00 AM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • For stays on 14 February, the total price shown includes a charge for a mandatory Valentine's Day gala dinner.
  • Up to 6 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

InterContinental Jakarta Pondok Indah Hotel
InterContinental Pondok Indah Hotel
InterContinental Pondok Indah
InterContinental Jakarta Pondok Indah
InterContinental Jakarta Pondok Indah an IHG Hotel
InterContinental Jakarta Pondok Indah, an IHG Hotel Hotel
InterContinental Jakarta Pondok Indah, an IHG Hotel Jakarta

Frequently asked questions

What is the cancellation policy at InterContinental Jakarta Pondok Indah, an IHG Hotel?

InterContinental Jakarta Pondok Indah, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Jakarta Pondok Indah, an IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at InterContinental Jakarta Pondok Indah, an IHG Hotel on 5 Jan 2025 start from NZ$271.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Jakarta Pondok Indah, an IHG Hotel?

Yep, InterContinental Jakarta Pondok Indah, an IHG Hotel has a free self car park. Additionally there is valet parking for USD 150000 per day. Onsite parking is limited.

Are there any beaches close to InterContinental Jakarta Pondok Indah, an IHG Hotel?

The closest beach to InterContinental Jakarta Pondok Indah, an IHG Hotel is San Antonio Beach PIK 2 (19.8 km).

Is there a spa on site at InterContinental Jakarta Pondok Indah, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Jakarta Pondok Indah, an IHG Hotel. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does InterContinental Jakarta Pondok Indah, an IHG Hotel have a pool?

InterContinental Jakarta Pondok Indah, an IHG Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to 9:00 AM.

Does InterContinental Jakarta Pondok Indah, an IHG Hotel have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at InterContinental Jakarta Pondok Indah, an IHG Hotel?

InterContinental Jakarta Pondok Indah, an IHG Hotel features 4 hot tubs, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes InterContinental Jakarta Pondok Indah, an IHG Hotel a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at InterContinental Jakarta Pondok Indah, an IHG Hotel.

Is InterContinental Jakarta Pondok Indah, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool, a playground and a water park, it's no surprise that InterContinental Jakarta Pondok Indah, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at InterContinental Jakarta Pondok Indah, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does InterContinental Jakarta Pondok Indah, an IHG Hotel serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at InterContinental Jakarta Pondok Indah, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day at scheduled times for a fee.

Is there a bar or restaurant at InterContinental Jakarta Pondok Indah, an IHG Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Jakarta Pondok Indah, an IHG Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Jakarta Pondok Indah, an IHG Hotel?

No, pets and service animals are not allowed.

Is there a golf course on site at InterContinental Jakarta Pondok Indah, an IHG Hotel?

There isn't one on site, but Pondok Indah Golf and Country Club is a short 8-minute walk away.

InterContinental Jakarta Pondok Indah, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 124 out of 149 reviews" "
Rating 8 - Good. 19 out of 149 reviews" "
Rating 6 - Okay. 5 out of 149 reviews" "
Rating 4 - Poor. 0 out of 149 reviews" "
Rating 2 - Terrible. 1 out of 149 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darren, Venice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room is quiet which what I needed. Spa was great. Mall is just downstairs.
Stayed 1 night in Jun 2024

10/10 Excellent

Roby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Intercontinental Pondok Indah is often regarded as a "luxury hotel" and truly lives up to that reputation, offering more than your typical five-star experience. The service here is outstanding, with all the staff being incredibly helpful and attentive, striking just the right balance to ensure you're not overwhelmed. The rooms are clean, spacious, and well-maintained. The swimming pool is fantastic—Clear water. 25 meters long and perfectly straight, ideal for laps. The pool's changing area is equally impressive—immaculately clean, pleasantly scented, and fully air-conditioned, ensuring a comfortable experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Geliga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Jakarta
Stayed 15 nights in Jul 2024

10/10 Excellent

Geliga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars and 5 words: The best hotel in Jakarta
Stayed 1 night in Jul 2024

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and their attentiveness towards guests was top notch. Property was in excellent condition and being attached to the shopping center was very convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Noora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravo Mr. Sharif
Very friendly staff. Especially Mr. Sharif at the dining breakfast buffet helped us a lot to get what we needed. Explain everything. He’s awesome!
Stayed 2 nights in Jun 2024

10/10 Excellent

Siti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

NOOR AISYAH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👍👍
Stayed 3 nights in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of My Extensive List
Everything was literally perfect with the standout being the staff.I had nothing but genuine friendly efficient interactions at all times.Not once was I disappointed. I cannot say enough about the total quality I experienced in all areas.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home sweet home
Stayed 5 nights in May 2024

10/10 Excellent

Anastasia

Travelled with family
Feel at home
Great service, comfortable room, delish breakfast, friendly staff and many more!
Stayed 2 nights in Apr 2024

10/10 Excellent

Anastasia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel at home.
Beautiful hotel with so friendlly staff where ever you meet them in the property. The hotel is attached to a big mall-Pondok Indah Mall with lots of good restaurants. The breakfast menu at Sugar & Spice is so many and delicious with attentive waiters/waitresses--one of them is RISQI who served me diligently during my 5 days stay. I'll be staying again at this hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ades

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Haliza, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rainy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Caei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service from the staff.
Stayed 9 nights in Sep 2023

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Gwat-Hiang

Stayed 11 nights in Jul 2023

10/10 Excellent

Winli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good service and connected to a shopping mall, very convenient and have a lot of dining options. The staff were all friendly and accommodating our request for connecting room.

8/10 Good

Ryosuke

Stayed 1 night in Aug 2022

10/10 Excellent

anthony, South Beloit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most important part of the reason my wife and I will return is because of the absolute professional services this hotel provided.
Stayed 8 nights in Jun 2022

10/10 Excellent

Tomoyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The facility looked quite new, and the ambience very good. It was pity the bar lounge and Shio Japanese restaurant was closed.
Stayed 1 night in Feb 2022

10/10 Excellent

Abdulazeiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots you can do in the Pondok Indah malls around the hotel, everything you need is there!
Stayed 7 nights in Dec 2021

10/10 Excellent

Dolly

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Clean room 5 starts, High Tech, Comfort, Luxury, connected to the Mall.
Stayed 1 night in Dec 2021

2/10 Terrible

Adryan

Stayed 1 night in Nov 2021