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Raffles Jakarta

5.0 star property
Luxury Jakarta hotel connected to a shopping centre, steps from Lotte Shopping Avenue
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Raffles Jakarta

Bicycling
Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Exterior
2 bars/lounges, poolside bar

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Parking included
  • Spa
  • Breakfast available
The price is NZ$385
includes taxes & fees
29 Dec - 30 Dec

Explore the area

Map
Ciputra World 1, Jl. Prof. Dr. Satrio Kav. 3-5, Jakarta, Jakarta, 12940
  • Golden Triangle
    1 min walk
  • Lotte Shopping Avenue
    1 min walk
  • Kuningan City Mall
    7 min walk
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    22 min drive

Room options

View all photos for Raffles, Twin Room, 2 Single Beds

Raffles, Twin Room, 2 Single Beds

Raffles, Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Signature Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Raffles, Room, 1 King Bed, Garden View

Raffles, Room, 1 King Bed, Garden View

Raffles, Room, 1 King Bed, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Raffles, Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Raffles, Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Gallery)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed (Gallery)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 136 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 97 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Artist)

Suite, 1 King Bed (Artist)

Suite, 1 King Bed (Artist)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 97 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Mandarin Oriental, Jakarta

Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (406)
The price is NZ$408
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Mandarin Oriental, Jakarta

About the area

Jakarta

Raffles Jakarta places you in the centre of Jakarta, connected to a shopping centre and within a short 5-minute stroll of Lotte Shopping Avenue and ITC Kuningan. Highlights at this luxury hotel include 2 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A relaxing visit to Raffles Spa can include deep-tissue massages, Swedish massages and aromatherapy along with access to the sauna and hot tub. The buffet restaurant, Arts Café by Raffles, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The Writers Bar is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy the 2 outdoor tennis courts, free kids' club and gym plus access to aerobics classes. Business travellers can take advantage of a conference centre and a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Kuningan hotel, you'll be 1.7 km (1 mi) from Jakarta World Trade Center and 3.2 km (2 mi) from Balai Sidang Jakarta Convention Center.

What's nearby

  • Lotte Shopping Avenue - 1 min walk
  • Kuningan City Mall - 7 min walk
  • Grand Indonesia - 5 min drive
  • Gelora Bung Karno Stadium - 6 min drive
  • Balai Sidang Jakarta Convention Center - 7 min drive

Getting around

  • Bendungan Hilir Station - 15 min walk
  • Kuningan Station - 16 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 42 min drive

Restaurants

  • ‪Menya Sakura - ‬1 min walk
  • ‪Gong cha - ‬1 min walk
  • ‪Re.Juve - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Blacklisted - ‬1 min walk

About this property

Raffles Jakarta

Luxury Jakarta hotel connected to a shopping centre, steps from Lotte Shopping Avenue
Raffles Jakarta offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A children's pool, a sauna, and spa services are also featured at the luxury Raffles Jakarta. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 173 guestrooms or units
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 2014
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Raffles Jakarta offers 173 air-conditioned accommodations with DVD players and minibars. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Raffles Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (USD 7 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 25 for adults and USD 12.50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant

Restaurants on site

  • Arts Café by Raffles
  • Navina Pool Bar
  • The Writers Bar

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • Highchair
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Raffles Jakarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 12.5 for children
  • Airport shuttle fee: USD 62 per vehicle (one way)
  • Valet parking fee: USD 7 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay and debit cards. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Raffles Jakarta Hotel
Raffles Jakarta
Raffles Jakarta Hotel
Raffles Jakarta Jakarta
Raffles Jakarta Hotel Jakarta

Frequently asked questions

What is the cancellation policy at Raffles Jakarta?

Raffles Jakarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Raffles Jakarta?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Raffles Jakarta on 29 Dec 2024 start from NZ$384.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Raffles Jakarta?

Yep, Raffles Jakarta has a free self car park. Additionally there is valet parking for USD 7 per day.

Are there any beaches close to Raffles Jakarta?

The closest beach to Raffles Jakarta is San Antonio Beach PIK 2 (17.4 km).

Is there a spa on site at Raffles Jakarta?

Yep, Raffles Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Raffles Jakarta have a pool?

Raffles Jakarta has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and with a coldie from the bar. The pool is open 24 hours.

What luxury perks are available at Raffles Jakarta?

Raffles Jakarta features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Raffles Jakarta a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Raffles Jakarta.

Is Raffles Jakarta family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Raffles Jakarta is a hit with families.

Are there hot tubs in the rooms at Raffles Jakarta?

No, but there are deep-soaking baths in the guestrooms.

Does Raffles Jakarta serve breakfast?

Sure does, buffet brekkie is offered daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Raffles Jakarta?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Raffles Jakarta?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Raffles Jakarta?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Raffles Jakarta?

No, pets and service animals are not allowed.

Raffles Jakarta Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 114 out of 136 reviews" "
Rating 8 - Good. 20 out of 136 reviews" "
Rating 6 - Okay. 0 out of 136 reviews" "
Rating 4 - Poor. 1 out of 136 reviews" "
Rating 2 - Terrible. 1 out of 136 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

YOSUKE, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What separate Raffles Jakarta from other 5 star hotels is their staff. They went the extra mile and made sure that my stay there is perfect. Whatever help I need, I contacted them through WhatsApp and they immediately took care of me.
Stayed 5 nights in Sep 2024

10/10 Excellent

Robert

Stayed 2 nights in Aug 2024

10/10 Excellent

RAJA

Stayed 6 nights in Jul 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raffles was great staff couldn't be more helpful and the whole experience was fantastic..
Stayed 5 nights in Jul 2024

10/10 Excellent

Rohaidah Binte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay at Raffles Jakarta. Excellent service throughout.
Stayed 2 nights in Jul 2024

10/10 Excellent

Norasmah Abang Talhata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tiptop experience
Stayed 6 nights in May 2024

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Amazing 2 nights here
Stayed 2 nights in Apr 2024

10/10 Excellent

Adrian KimTju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager in breakfast buffet Mr Fachrul paid attention to each customer.Cleaning staff and reception were very attentive and polite.
Stayed 5 nights in Dec 2023

10/10 Excellent

Thanh, Temple City

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs at the hotel were always friendly and helpful. Breakfast was beyond excellent. Highly recommend!
Stayed 2 nights in Nov 2023

8/10 Good

Andi, Newton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is kinda big even for the entry level Well maintained albeit the hotel is not ‘young’ anymore Decent breakfast with plenty of variety but quality can be better Not that many dining options in the hotel and the food at nearby mall is not that good either
Stayed 1 night in Sep 2023

10/10 Excellent

Nabil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily one of the best hotels I’ve ever stayed at. Outstanding facilities, spacious rooms and great staff who go above and beyond to cater to your needs. The hotel is in a great location, conveniently situated above a large shopping mall that has everything you need. Highly recommended for anyone visiting Jakarta, will definitely stay again
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Raffles is still the best in jakarta ! am amazed by the level of service . its the people that make the place so awesome ! To the Butler team Leo ,Edwin and Auliya, you are all the best ! thank you .
Stayed 3 nights in Mar 2023

10/10 Excellent

Muhamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people made the place extraordinary
Stayed 3 nights in Feb 2023

10/10 Excellent

Yin

Stayed 1 night in Feb 2023

10/10 Excellent

Ruaim, philadelphia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely! Welcoming, friendly, and helpful staff
Stayed 2 nights in Feb 2023

8/10 Good

johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, breakfast was rather disappointing.

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay. Nice big clean room with personal touch on the services.Strategic location, great breakfast buffet choices. I have nothing negative to say about this hotel.
Stayed 2 nights in Jan 2023

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stylish rooms as usual
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally an excellent hotel. What I did not like was some guests wandering round the hotel restaurants and other public areas in their pyjamas/nighty/dressing gowns. That's not what I expected at Raffles or any other five star hotel. Otherwise, my wife and I had a pleasant stay.
Stayed 3 nights in Oct 2021

10/10 Excellent

Rama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
The best garden in town
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend...
This hotel has it all. It was my partners birthday and they went above and beyond with spoiling her. I would totally recommend to upgrade to the suites. The hotel had a promotion on including free unlimited un-alcoholic drinks / butler and suite for an additional $1M IDR per night. Very good value. There is a sincerity to the staff in all departments. The breakfast is fabulous. It is more focused on catering for the Asian cuisine, however if you want a western breakfast, all you have to do is ask. They even have pork bacon! The bar is beautiful downstairs..... if you are a gold Zomato member you can have the package of buy 2 get 2 free. There is a superb steak restaurant just opposite- Ruth Chris. FYI they do a BYO, defo worth it as there wines are very expensive. Pool is stunning, the little touches help. Was provided water straight away and asked if I wanted some sunscreen....
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wonderful stay
Wonderful stay, amazing room, reception staff were fantastic. Only downside was the service in restaurants - slow and sometimes rude
Stayed 2 nights in Nov 2019