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The Ritz-Carlton Jakarta, Mega Kuningan

5.0 star property
Luxury Jakarta hotel in Kuningan with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton Jakarta, Mega Kuningan

Outdoor pool, open 6:00 AM to 9 PM, free pool cabanas, pool umbrellas
Lobby
2 restaurants, breakfast, lunch, dinner served; international cuisine
City view
Grand Room, 1 King Bed, Non Smoking

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
The price is NZ$336
includes taxes & fees
29 Nov - 30 Nov

Explore the area

Map
Jl. DR. Ide Anak Agung Gde Agung, Kav.E.1.1 no.1, Jakarta, Jakarta, 12950
  • Kuningan City Mall
    8 min walk
  • Lotte Shopping Avenue
    10 min walk
  • Kota Kasablanka Mall
    4 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    19 min drive

Room options

View all photos for Grand Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Fridge
LCD TV
Hypo-allergenic bedding
  • 110 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, City View

Club Suite, 1 King Bed, Non Smoking, City View

Club Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Fridge
Dining table
  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Fridge
LCD TV
Hypo-allergenic bedding
  • 110 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Villa, 1 Bedroom, Non Smoking

Grand Villa, 1 Bedroom, Non Smoking

Grand Villa, 1 Bedroom, Non Smoking

Highlights

Patio
Soundproofed
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Fridge
  • 76 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, City View

Presidential Suite, 1 King Bed, Non Smoking, City View

Presidential Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Fridge
Dining table
  • 400 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, Multiple Beds, Non Smoking

Grand Room, Multiple Beds, Non Smoking

Grand Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Grand Room, Multiple Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Studio, 1 King Bed, Non Smoking

Grand Studio, 1 King Bed, Non Smoking

Grand Studio, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Fridge
Dining table
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, Multiple Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Mandarin Oriental, Jakarta

Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (394)
The price is NZ$308
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Mandarin Oriental, Jakarta

About the area

Jakarta

A luxury stay in Jakarta awaits you at The Ritz-Carlton Jakarta, Mega Kuningan. Within a 10-minute stroll you'll find Lotte Shopping Avenue and Setiabudi One within a 30-minute walk. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to The Ritz-Carlton Spa can include deep-tissue massages, Swedish massages and body wraps along with access to the sauna and hot tub. The buffet restaurant, Asia Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Ozone is the hotel's own bar. Enjoy the free kids' club, 24-hour gym, Hot tub and sauna. 17222 square feet (1600 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Kuningan hotel include Kota Kasablanka Mall and Jakarta World Trade Center.

What's nearby

  • Lotte Shopping Avenue - 10 min walk - 0.9 km
  • Kota Kasablanka Mall - 4 min drive - 3.6 km
  • Grand Indonesia - 6 min drive - 5.5 km
  • Plaza Indonesia - 6 min drive - 5.7 km
  • Gelora Bung Karno Stadium - 7 min drive - 6.5 km

Getting around

  • Bendungan Hilir Station - 2 min drive
  • Kuningan Station - 16 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 44 min drive

Restaurants

  • ‪Club Lounge - ‬2 min walk
  • ‪The Executive Lounge - ‬3 min walk
  • ‪Asia Restaurant - ‬1 min walk
  • ‪Sailendra - ‬3 min walk
  • ‪J.Sparrow's Bar & Grill - ‬4 min walk

About this property

The Ritz-Carlton Jakarta, Mega Kuningan

Luxury Jakarta hotel in Kuningan with 2 restaurants
The Ritz-Carlton Jakarta, Mega Kuningan offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 17222 square feet (1600 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury The Ritz-Carlton Jakarta, Mega Kuningan. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Jakarta hotel is smoke free.

  • 318 guestrooms or units
  • 26 levels
  • 2 dining venues
  • Conference rooms
  • 17222 sq ft of conference space
  • 1600 sq. m of conference space
  • Built in 2005
  • Deli
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
The Ritz-Carlton Jakarta, Mega Kuningan offers 318 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Ritz-Carlton Spa has 19 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Italian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (IDR 100,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 157,300 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asia Restaurant
  • Lobo & Juno
  • Ozone

Family friendly

  • Children's pool
  • DVD player
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (17,222 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 26 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton Jakarta, Mega Kuningan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1000000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 157300 per person
  • Airport shuttle fee: IDR 682000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 1000000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Long-term renters welcome. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jakarta Ritz-Carlton
Mega Kuningan Ritz-Carlton
Ritz-Carlton Jakarta Kuningan
Ritz-Carlton Jakarta Mega Kuningan
Ritz-Carlton Kuningan
Ritz-Carlton Kuningan Jakarta
Ritz-Carlton Mega Kuningan
Ritz-Carlton Mega Kuningan Hotel
Ritz-Carlton Mega Kuningan Hotel Jakarta
Ritz-Carlton Mega Kuningan Jakarta
Ritz-Carlton Jakarta Mega Kuningan Hotel
Jakarta Ritz Carlton
Ritz-Carlton Jakarta Hotel Jakarta
Ritz Jakarta
The Ritz-Carlton Jakarta, Mega Kuningan Hotel
The Ritz-Carlton Jakarta, Mega Kuningan Jakarta
The Ritz-Carlton Jakarta, Mega Kuningan Hotel Jakarta

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton Jakarta, Mega Kuningan?

The Ritz-Carlton Jakarta, Mega Kuningan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton Jakarta, Mega Kuningan?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Jakarta, Mega Kuningan on 29 Nov 2024 start from NZ$336.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton Jakarta, Mega Kuningan?

Yep, The Ritz-Carlton Jakarta, Mega Kuningan has valet parking for IDR 100000 per day.

Are there any beaches close to The Ritz-Carlton Jakarta, Mega Kuningan?

The closest beach to The Ritz-Carlton Jakarta, Mega Kuningan is San Antonio Beach PIK 2 (18 km).

Is there a spa on site at The Ritz-Carlton Jakarta, Mega Kuningan?

Yep, The Ritz-Carlton Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Ritz-Carlton Jakarta, Mega Kuningan have a pool?

The Ritz-Carlton Jakarta, Mega Kuningan has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:00 AM to 9 PM.

What luxury perks are available at The Ritz-Carlton Jakarta, Mega Kuningan?

The Ritz-Carlton Jakarta, Mega Kuningan features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes The Ritz-Carlton Jakarta, Mega Kuningan a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton Jakarta, Mega Kuningan.

Is The Ritz-Carlton Jakarta, Mega Kuningan family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that The Ritz-Carlton Jakarta, Mega Kuningan is a hit with families.

Does The Ritz-Carlton Jakarta, Mega Kuningan serve breakfast?

Yep, buffet brekkie is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton Jakarta, Mega Kuningan?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Ritz-Carlton Jakarta, Mega Kuningan?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton Jakarta, Mega Kuningan?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton Jakarta, Mega Kuningan?

No, pets and service animals are not allowed.

The Ritz-Carlton Jakarta, Mega Kuningan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 373 out of 536 reviews" "
Rating 8 - Good. 107 out of 536 reviews" "
Rating 6 - Okay. 29 out of 536 reviews" "
Rating 4 - Poor. 14 out of 536 reviews" "
Rating 2 - Terrible. 13 out of 536 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

INGGRID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Martin

Stayed 1 night in Aug 2024

10/10 Excellent

aibek

Stayed 1 night in Jul 2024

2/10 Terrible

Nining

Stayed 2 nights in Jul 2024

10/10 Excellent

Henty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great place with great hospitality
Stayed 2 nights in Jun 2024

2/10 Terrible

ALI

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated hotel
Very old hotel , furniture in bad condition, everything is out dated, not good value for money, search for other new hotels better
Stayed 1 night in Jun 2024

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

meir

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, beautiful and comfortable room, nice amendities. My new favorite hotel un Jakarta!
Stayed 1 night in Apr 2024

10/10 Excellent

Muhammad Awalludin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

ALBA C.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
My room was so comfortable and equiped for my business trip, with the coffe machine and water that I could concentrate in my job perfectly while preparing for my important meeting.
Stayed 2 nights in Feb 2024

8/10 Good

Ler Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checked in and out was a bit slow. We arried 5 minutes before 3pm, yet the room was not ready until 3:45pm!! This was not a five star quality service!
Stayed 1 night in Feb 2024

6/10 Okay

Wan Yee

Liked: Cleanliness
Disliked: Staff & service
Disappointing experience
We were given a smoking room when we booked a non-smoking room. When we questioned the hotel reception, they insisted that it is a non-smoking room when it obviously smells like one and the house keeping staffs told us it is in fact a smoking floor/room. The hotel management insisted that non-smoking room is not available otherwise until we requested for a refund and miraculously there is a non-smoking room available for us. Wasted a lot of our time to check in. Hotel room is clean but dated. Breakfast is average. Location is not very convenient from the airport train service. Stayed in 3 different hotels during our trip to Indonesia, unfortunately we have the worst experience at Ritz Carlton Mega Kuningan.
Stayed 2 nights in Dec 2023

10/10 Excellent

suki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome……
Stayed 2 nights in Dec 2023

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Naresh

Stayed 3 nights in Nov 2023

8/10 Good

Sharif Haliza, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, a bit dated. Can do without the torns in the curtains.
Stayed 4 nights in Sep 2023

10/10 Excellent

Cidiço Masonga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice views and every comfort you could want.
Stayed 3 nights in Sep 2023

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d love to recommend others, such a nice and safe spot
Stayed 1 night in Sep 2023

2/10 Terrible

Elizabeth

Disliked: Staff & service
When I searched for hotels that provided transportation to and from the airport on Expedia, this hotel was listed at the top. I booked it solely for that reason to make travel easier. However, they made us pay for transportation to and from the airport which was over $80. How ridiculous as the hotel was quite expensive to begin with. I am very frustrated and will never book with this hotel again.
Stayed 2 nights in May 2023

10/10 Excellent

Keith M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

VIVIAN

Liked: Cleanliness, staff & service, property conditions & facilities
beautifull
Stayed 2 nights in Apr 2023

8/10 Good

Aloysius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022