6/10 Okay
Katie
Travelled with partner
7 Jul 2024
Fast and easy check in process right at 3pm.
Front desk staff Savannah was awesome and attentive.
Room was clean and comfortable.
Continental breakfast was tasty and really good!
But…..
I had an odd interaction with an employee. I had just checked into the hotel. Went straight up to my room to put my bags down and as I walked into the room was cleaned but all drawers and doors to the microwave and fridge were open, chair in the corner of the room had the seat cushion flipped upright.
I continue into my room and as soon as I put my bags down I was startled by the door to my room opening. A staff member walked in with a clipboard and I called out hello from around the corner. This person continued to walk further into my room and I said, hi I just checked in to this room. This person responds, “Oh. They let you in? Oh ok.” Proceeded to walk further into my room and check things off of her list on clipboard then shut all the doors and walked out. Like, thank God I was fully dressed… She never apologized for barging in. Unimpressed, I personally find that to be unprofessional.
Katie
Stayed 1 night in Jul 2024