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Barceló Montecastillo Golf

5.0 star property
Luxury hotel connected to the convention centre in Jerez de la Frontera with 4 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Montecastillo Golf

Exterior
Couples treatment room(s), sauna, hot tub, steam room
Lobby
Exterior
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Spa
  • Pool
  • All-inclusive
The price is NZ$203
includes taxes & fees
11 Jan - 12 Jan 2025

Explore the area

Map
Carretera de Arcos Km 6, Jerez de la Frontera, Cadiz, 11405
  • Barcelo Montecastillo Golf
    1 min walk
  • El Lagar
    2 min walk
  • Jerez de la Frontera Station
    18 min drive
  • Jerez de La Frontera (XRY)
    13 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Single Beds

View all photos for Villa, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
Blackout curtains
  • 60 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Villa, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
2 bedrooms
  • 60 sq m
  • Sleeps 5
  • 4 Single Beds

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 1
  • 2 Single Beds

Deluxe Room (2A2C)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Single Beds

Junior Suite (2A2C)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Single Beds

Suite, Hot Tub (Terrace | 2A2C)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Hot Tub (Terrace)

Suite, Hot Tub (Terrace)

Suite, Hot Tub (Terrace)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room (Golf View)

Minibar, in-room safe, desk, laptop workspace

Superior Room (Golf View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 25 sq m
  • Golf view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room (extra bed)

Minibar, in-room safe, desk, laptop workspace

Superior Room (extra bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa

Minibar, in-room safe, desk, laptop workspace

Villa

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
Blackout curtains
  • 60 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Superior Room (extra bed)

Minibar, in-room safe, desk, laptop workspace

Superior Room (extra bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room (Golf View)

Minibar, in-room safe, desk, laptop workspace

Superior Room (Golf View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 25 sq m
  • Golf view
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
Blackout curtains
  • 60 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Villa, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
Blackout curtains
  • 60 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Villa, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
Blackout curtains
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds

Presidential Villa

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 5
  • 4 Single Beds

View all photos for Villa

Minibar, in-room safe, desk, laptop workspace

Villa

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
Blackout curtains
  • 60 sq m
  • Sleeps 4
  • 2 Single Beds

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About the area

Jerez de la Frontera

At Barceló Montecastillo Golf, you'll be connected to the convention centre and 11.3 km (7 mi) from Estadio Municipal de Chapin. Highlights at this luxury hotel include 4 outdoor swimming pools, a full-service spa and a golf course. .A day of pampering at USPA BARCELÓ MONTECASTILLO can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. El Tabanco is the hotel's own bar. Enjoy the free water park, gym, Turkish bath/hammam and Hot tub. 17222 square feet (1600 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a seasonal outdoor swimming pool. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute drive of this 5-property class Jerez de la Frontera hotel include Alcazar Gardens and Jerez Cathedral.

What's nearby

  • Barcelo Montecastillo Golf - 1 min walk
  • Circuit of Jerez Racetrack - 11 min walk
  • Royal Andalucian School of Equestrian Art - 14 min drive
  • Alcazar Gardens - 16 min drive
  • Jerez Cathedral - 16 min drive

Getting around

  • Jerez de la Frontera Station - 18 min drive
  • Jerez de La Frontera (XRY) - 13 min drive

Restaurants

  • ‪Bistro Bar Secuencia Nueve - ‬8 min drive
  • ‪Meson el Rancho - ‬9 min drive
  • ‪Pizzeria Di Carlo - ‬10 min drive
  • ‪BOMBAY Tandoori Restaurante Hindú - ‬9 min drive
  • ‪Venta Esteban - ‬7 min drive

About this property

Barceló Montecastillo Golf

Luxury hotel connected to the convention centre in Jerez de la Frontera with 4 outdoor swimming pools
Some rates at Barceló Montecastillo Golf are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Barceló Montecastillo Golf offers its guests a full-service spa, a golf course, a complimentary water park, and 4 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 17222 square feet (1600 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a health club are also featured at the luxury Barceló Montecastillo Golf. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Jerez de la Frontera hotel is smoke free.

  • 162 guestrooms or units
  • 4 levels
  • 2 buildings
  • Conference rooms
  • 17222 sq ft of conference space
  • 1600 sq. m of conference space
  • Built in 1992
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Barceló Montecastillo Golf offers 162 accommodations with minibars and a safe. A pillow menu is available. 39-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Jerez de la Frontera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

USPA BARCELÓ MONTECASTILLO has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Tabanco

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cot
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (17,222 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 190
  • New Year's Eve (31 December) Gala Dinner per child: EUR 95 (from 2 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Covered self-parking fee: EUR 20 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Facilities fee: EUR 25 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number H-CA-00873

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Montecastillo Golf Hotel
Barcelo Montecastillo Golf Hotel Jerez de la Frontera
Barcelo Montecastillo Golf Jerez de la Frontera
Montecastillo
Barceló Montecastillo Golf Hotel Jerez de la Frontera
Barceló Montecastillo Golf Jerez de la Frontera
Barcelo Montecastillo Golf
Barceló Montecastillo Golf Hotel
Barceló Montecastillo Golf Jerez de la Frontera
Barceló Montecastillo Golf Hotel Jerez de la Frontera

Frequently asked questions

What is the cancellation policy at Barceló Montecastillo Golf?

Barceló Montecastillo Golf offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Montecastillo Golf?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Barceló Montecastillo Golf on 11 Jan 2025 start from NZ$203.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Montecastillo Golf?

Yep, Barceló Montecastillo Golf has a covered self car park for EUR 20 per day. Onsite parking is limited.

Is there a spa on site at Barceló Montecastillo Golf?

Yep, USPA BARCELÓ MONTECASTILLO is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Barceló Montecastillo Golf have a pool?

Barceló Montecastillo Golf has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from April to September.

Does Barceló Montecastillo Golf have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Barceló Montecastillo Golf?

Barceló Montecastillo Golf features 4 outdoor pools, a full-service spa and a health club.

What makes Barceló Montecastillo Golf a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Barceló Montecastillo Golf.

Is Barceló Montecastillo Golf family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Barceló Montecastillo Golf is a hit with families.

Does Barceló Montecastillo Golf serve breakfast?

Yeah, buffet brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Barceló Montecastillo Golf?

No, Barceló Montecastillo Golf does not offer an airport shuttle service.

Is there a bar or restaurant at Barceló Montecastillo Golf?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Barceló Montecastillo Golf?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Barceló Montecastillo Golf?

Furry friends are welcome at Barceló Montecastillo Golf, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 30 kg per pet.

Is there a golf course on site at Barceló Montecastillo Golf?

Yep, Barceló Montecastillo Golf has an 18-hole golf course. A golf driving range and golf lessons are also available.

Barceló Montecastillo Golf Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 106 out of 227 reviews" "
Rating 8 - Good. 90 out of 227 reviews" "
Rating 6 - Okay. 18 out of 227 reviews" "
Rating 4 - Poor. 9 out of 227 reviews" "
Rating 2 - Terrible. 4 out of 227 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel away from the city and for a getaway
Stayed 2 nights in Sep 2024

10/10 Excellent

Edgar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with kids great breakfast
Stayed 4 nights in Jul 2024

10/10 Excellent

Alberto

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Stayed 2 nights in Jun 2024

10/10 Excellent

Tim

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went here for a few days to play golf. The course was fantastic and the hotel was just as we expected. Would go back!
Stayed 2 nights in Apr 2024

8/10 Good

Cathie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is very pleasant and very clean and tidy. The Golf course is in a shockingly bad state and one member of staff was rude to one of my guests. I have not heard back from my written complaint I wrote at the desk
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

8/10 Good

Richard

Business traveller
Liked: Staff & service, property conditions & facilities
Overcharged hotel
A hotel like this should have free parking, etc least when they charge you more than €400 for a night stay. Also as a guest you should have free access to the spa area
Stayed 1 night in Feb 2022

8/10 Good

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not near any other restaurants
Stayed 3 nights in Oct 2021

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcello Montecastillo Golf
I have stayed in quite a few Hotels of the Barcelo group, especially the Royal Hideaway in Sancti Petri. This hotel is nice, clean and comfortable, however it lags in certain aspects in comparison to the Royal Hideaway which is also a five star hotel of the Barcelo group.. This is not a criticism of the hotel, since Covid I am sure has had a massive impact on hotels in general and their client basis and staff.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we are not golfers we enjoyed our stay in this hotel extremley. The gardens and pools are lovely and staff very attentive and friendly. We could not book the spa as it was fully booked but spa looked amazing too.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and superb staff
We really enjoyed our stay at this hotel. The grounds and views were breathtaking, the facilities great and most importantly, the staff was superb. We have children with food allergies and had left their medication behind by accident and the staff went to great lengths to ensure their safety, we shall be forever grateful for their care. Needless to stay, we will be back!
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Not a five star hotel
Have used covid as an excuse to charge more wherever possible (e g. Removing tea/coffee in room and mini bar, charging to have things bought to room) while ignoring it where it would cost them more (still providing breakfast and dinner as a buffet with no extra precautions, so guests sharing utensils and food sitting out for hours). Also extra hidden charges for indoor pool (€15 per person) and pool towels.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples get away
Friendly staff, room clean and comfortable. Dinner was good breakfast was excellent. Friendly and courteous staff. Very pleasant experience
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location only problem was the noise from the elevator and other rooms.
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property is not a 5 star hotel, very disappointing. We found a cockroach in our suit, the A/C wasn't working, the staff though were helpful, they changed us to another suit, however that doesn't change the fact that the hotel is old and in need of a refurbishment.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Nothing. Course was in awful condition and we didn’t get told that’d be the case
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an immaculate property with terrific facilities. The only thing I had issues with was a large group of British men who were staying at the property. There were families around and they were very loud, swearing and consuming copious amounts of alcohol without any warning from staff to temper their language or drinking. When we objected to their behaviour and asked them to stop swearing they failed to do so.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent, couldn't be more friendly or helpful. Our room had a great view of the course and surrounding area, was well fitted and maintained. Food was excellent with very prompt service
Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel although bathroom was a bit tired. Great staff throughout the day - helpful and friendly
Stayed 2 nights in Feb 2019