See all properties
Save

Sonesta Simply Suites Jersey City

2.5 star property
Hotel with a 24-hour fitness centre, near One World Trade Center
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sonesta Simply Suites Jersey City

Fridge, microwave, stovetop, dishwasher
Front of property - evening/night
Room amenity
Reception
Combined shower/bathtub, deep-soaking bathtub, hair dryer, towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
21 Second Street, Jersey City, NJ, 07302
  • Newport Centre
    9 min walk
  • National September 11 Memorial & Museum
    9 min drive
  • One World Trade Center
    9 min drive
  • Newark Liberty Intl. Airport (EWR)
    25 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

View from room

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed (Studio)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible

View from room

Room, 1 Queen Bed with Sofa bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Queen Bed with Sofa bed, City View

View from room

Deluxe Suite, 1 Queen Bed with Sofa bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Queen Bed with Sofa bed, Partial View

View from room

Deluxe Suite, 1 Queen Bed with Sofa bed, Partial View

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Renovated in 2023
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Hyatt House Jersey City
Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1420)
The price is NZ$913
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Hyatt House Jersey City

About the area

Jersey City

Sonesta Simply Suites Jersey City puts you in the centre of Jersey City, 2.9 km (1.8 mi) from One World Trade Center and 3.1 km (1.9 mi) from Liberty Science Center. Highlights at this hotel include a 24-hour gym, and in-room kitchens and free WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find a snack bar/deli and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 15-minute drive of this Downtown Jersey City hotel include Statue of Liberty and Empire State Building.

What's nearby

  • Newport Centre - 9 min walk
  • One World Trade Center - 9 min drive
  • Statue of Liberty - 9 min drive
  • Empire State Building - 13 min drive
  • Times Square - 13 min drive

Getting around

  • Jersey City Harborside Financial Center Station - 2 min walk
  • Franklin St. Station - 6 min drive
  • Newark Liberty Intl. Airport (EWR) - 23 min drive

Restaurants

  • ‪Cava - ‬7 min walk
  • ‪Fire & Oak - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪Gregorys Coffee - ‬7 min walk
  • ‪Lokal Eatery - ‬3 min walk

About this property

Sonesta Simply Suites Jersey City

Hotel with a 24-hour fitness centre, near One World Trade Center
There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Sonesta Simply Suites Jersey City. Parking is available for a fee. A complete renovation of Sonesta Simply Suites Jersey City was completed in October 2023.

This Jersey City hotel is smoke free.

  • 214 guestrooms or units
  • 8 levels
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • On-site shopping
  • Lift
  • No smoking on site
Sonesta Simply Suites Jersey City offers 214 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath.

This Jersey City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Jersey City
Candlewood Suites Hotel Jersey City
Candlewood Suites Jersey City
Jersey City Candlewood Suites
Suites Jersey City
Candlewood Suites Jersey City Hotel Jersey City
Candlewood Suites Jersey City Hotel
Candlewood Suites Jersey City Harborside Hotel
Candlewood Suites Jersey City Harborside
Candlewood Suites Harborside
Candlewood Suites Jersey City Harborside Apartment
Candlewood Suites Harborside Apartment
Candlewood Suites Jersey City Harborside
Candlewood Suites Harborside
Apartment Candlewood Suites Jersey City - Harborside Jersey City
Jersey City Candlewood Suites Jersey City - Harborside Apartment
Apartment Candlewood Suites Jersey City - Harborside
Candlewood Suites Jersey City - Harborside Jersey City
Candlewood Suites Jersey City
Candlewood Suites Harborside
Sonesta Simply Jersey City
Sonesta Simply Suites Jersey City Hotel
Candlewood Suites Jersey City Harborside
Sonesta Simply Suites Jersey City Jersey City
Sonesta Simply Suites Jersey City Hotel Jersey City

Frequently asked questions

What is the cancellation policy at Sonesta Simply Suites Jersey City?

Sonesta Simply Suites Jersey City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Simply Suites Jersey City?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Sonesta Simply Suites Jersey City on 24 Nov 2024 start from NZ$297.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Simply Suites Jersey City?

Yep, Sonesta Simply Suites Jersey City has a self car park with in/out privileges for USD 25.00 per day.

Are there any beaches close to Sonesta Simply Suites Jersey City?

The closest beach to Sonesta Simply Suites Jersey City is Coney Island Beach (16.9 km).

Are there hot tubs in the rooms at Sonesta Simply Suites Jersey City?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Sonesta Simply Suites Jersey City?

No, Sonesta Simply Suites Jersey City does not offer an airport shuttle service.

What time are check-in & check-out at Sonesta Simply Suites Jersey City?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta Simply Suites Jersey City?

Cats and dogs are welcome at Sonesta Simply Suites Jersey City, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Sonesta Simply Suites Jersey City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1006 reviews" "
Rating 8 - Good. 252 out of 1006 reviews" "
Rating 6 - Okay. 100 out of 1006 reviews" "
Rating 4 - Poor. 54 out of 1006 reviews" "
Rating 2 - Terrible. 41 out of 1006 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Feridy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 5 nights in Jul 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Very expensive
Stayed 1 night in May 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Jul 2024

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here! Staff is so friendly and the rooms are clean and spacious!
Stayed 1 night in Jul 2024

10/10 Excellent

Kendra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay, so great that we plan to come back for a longer stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and super friendly. It was great to have free laundry and a kitchenette. The hotel is a short walk to several coffee spots, CVS, and the light rail which stops at the PATH to NYC and there's a Ferry to NY very close by as well. Would definitely recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

SOPHIA

Stayed 1 night in Jul 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Jul 2024

8/10 Good

Frederik

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
I had an issue with my room the first night (it smelled like someone had smoked in it but I couldn't keep the window open because I was facing the light rail station). I had arrived very late at night so went to the front desk first thing in the morning. The staff was amazingly responsive. The general manager was *amazing* and moved me to a new room right away (I went to get coffee and he personally checked the potential room while I was gone to make sure everything was perfect). Had a wonderful stay and slept very well after that. The laundry facilities were free and easy nice (bring your own soap; Its possible they will give you soap if you ask. I always have detergent sheets in my luggage in a ziploc bag, so didn't need to ask). The kitchen had what I needed for making breakfast and could have made a simple dinner too (there are additional kitchen things you can "check out" for free, so just ask). The bed sheets were spotless and the bathroom was very clean. Also, being a very short walk from Whole Foods is fantastic since you have a kitchen in each room. The hotel is also a very short walk to the Path train at Exchange Place which is one stop for NYC.
Stayed 3 nights in Jul 2024

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a native New Yorker who moved away and often visits, I highly recommend this as a great (sneaky) spot to stay. There's not much by the hotel, itself, but it's a short walk to all the fun stuff in Jersey City and it's a 7-10 minute walk to the NJ Path or ferry that takes you to NYC. Whole Foods is nearby, so you can stock your room to save money.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chanterelle

Stayed 1 night in Jul 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to NYC - and much more affordable!
Stayed 2 nights in Apr 2024

10/10 Excellent

Eunhye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
would stay here again on next visit!
Stayed 4 nights in Jul 2024

10/10 Excellent

Uriel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ty
Stayed 1 night in Jul 2024

10/10 Excellent

Iris

Stayed 1 night in Jun 2024

2/10 Terrible

Dhrumil

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I did not have a good experience. I came there with family and there was a lot of inconvenience. We stayed there for 4 nights and the hotel staff was reluctant to clean the room when we asked them to clean. Even when we needed extra toiletries and towels we had to go down and collect it ourselves. That’s not how you treat your customers. I wouldn’t recommend this hotel to anyone else.
Stayed 3 nights in Jul 2024

10/10 Excellent

Felipe

Stayed 2 nights in Jul 2024

2/10 Terrible

Yan, Safety Harbor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i checked in at 10pm for 1 night and went to bed immediately after. at 1:15am, one of the staff members tried to swipe into the door but the security latch was on. i woke up as he left and saw no one was out there and thought it was probably a mistake. 5 minutes later, it happened again and i asked what it was for. the staff member brought along a security guard with him and informed me that i should've been checked out by 4pm since it was a day room. i was very confused and said i literally just checked in and it made no sense. i even asked him what name was the reservation under and he said my name. they seemed confused too and apologized. next morning i went down to check out and asked about the matter and they said it was a glitch/error in the system (which was very odd). i am definitely not very pleased with this stay. especially as a sole female traveller, having the hotel staff try to enter in the middle of the night like this without confirming? i don't know if this happens to other people but i didn't sleep well that night after and was paranoid the entire night. all they did was just saying sorry and told that it was a glitch in the system. subpar service.
Stayed 1 night in Jul 2024

10/10 Excellent

Jay

Stayed 2 nights in Jul 2024

8/10 Good

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Safe. Easy check in and check out. Super close for walking to food. Harbors. Trains etc. No pools or hot tub
Stayed 3 nights in Jul 2024

8/10 Good

Takatoshi

Stayed 2 nights in Jun 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Jun 2024