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21st Floor 360 Suitop Hotel

Hotel in Jerusalem with a fitness centre

Photo gallery for 21st Floor 360 Suitop Hotel

Suite (Platinium Duplex)
Presidential Duplex, 2 Bedrooms (suite) | Private kitchen
View from property
Presidential Duplex, 2 Bedrooms (suite) | Living room
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Kitchen
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is NZ$356
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
Ben Yehuda 34, Jerusalem
  • Ben Yehuda Street
    ‪1 min walk‬
  • Machane Yehuda Market
    ‪10 min walk‬
  • Western Wall
    ‪5 min drive‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪41 min drive‬

Room options

View all photos for Suite (Platinium Duplex)

Suite (Platinium Duplex) | Living room

Suite (Platinium Duplex)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Separate bedroom
Sofa bed
  • City view
  • 55 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds OR 1 King Bed and 1 Single Sofa Bed

View all photos for Presidential Duplex, 2 Bedrooms (suite)

Presidential Duplex, 2 Bedrooms (suite) | Living area

Presidential Duplex, 2 Bedrooms (suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
LCD TV
  • City view
  • 90 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite (Prestige Duplex)

Suite (Prestige Duplex)

Suite (Prestige Duplex)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Premium bedding
Blackout curtains
  • City view
  • 75 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

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About the area

Jerusalem

21st Floor 360 Suitop Hotel puts you in the heart of Jerusalem, within steps of Ben Yehuda Street and Mount Herzl. Highlights at this hotel include in-room kitchens, free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Other amenities include express check-in, express check-out and a corner/local shop. There's also self parking, along with the convenience of an airport shuttle. .Near this Jerusalem City Centre hotel, you'll find Western Wall.

What's nearby

  • Ben Yehuda Street - 1 min walk - 0.0 km
  • Machane Yehuda Market - 10 min walk - 0.8 km
  • Church of the Holy Sepulchre - 19 min walk - 1.6 km
  • Al-Aqsa Mosque - 5 min drive - 4.1 km
  • Western Wall - 5 min drive - 3.4 km

Getting around

  • Jerusalem Biblical Zoo Station - 13 min drive
  • Yekuti'el Adam Station - 19 min drive
  • Tel Aviv (TLV-Ben Gurion) - 41 min drive

Restaurants

  • ‪Muffin Boutique - ‬2 min walk
  • ‪Maoz Falafel - ‬1 min walk
  • ‪Cafe Hillel (קפה הלל) - ‬2 min walk
  • ‪Waffle Bar - ‬4 min walk
  • ‪Cafe Hillel (קפה הלל) - ‬2 min walk

About this property

21st Floor 360 Suitop Hotel

Hotel in Jerusalem with a fitness centre
21st Floor 360 Suitop Hotel offers its guests a fitness centre, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly 21st Floor 360 Suitop Hotel also features dry cleaning/laundry services, a corner/local shop, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this Jerusalem hotel.

  • 1 building
  • 1 floor
  • 14 guestrooms or units
  • Built in 2015
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
21st Floor 360 Suitop Hotel offers 14 air-conditioned accommodations with iPod docking stations and MP3 docking stations. This accommodation offers separate sitting areas. Beds feature premium bedding. 35-inch LCD televisions come with premium cable channels and video game consoles. Kitchens offer fridges, microwaves and espresso makers. Bathrooms include a combined bath/shower unit with in-room jetted baths, slippers, designer toiletries and complimentary toiletries.

This Jerusalem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Hebrew, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 26 per day)

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Soundproofed rooms

Conveniences

  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 35-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Video game console

Food and drink

  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Please note that check-in starts at 8 PM on Saturdays and Jewish holidays.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 210 per night.
  • Cots (infant beds) are available for USD 50 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Airport shuttle fee per child: USD 100 (one-way)
  • Self-parking fee: USD 26 per day
  • Crib (infant bed) fee: USD 50 per night
  • Rollaway bed fee: USD 210 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

21st Floor 360 Suitop Hotel Jerusalem
21st Floor 360 Suitop Hotel
21st Floor 360 Suitop Jerusalem
21st Floor 360 Suitop
21st Floor 360 Suitop
21st Floor 360 Suitop Hotel Hotel
21st Floor 360 Suitop Hotel Jerusalem
21st Floor 360 Suitop Hotel Hotel Jerusalem

Frequently asked questions

What is the cancellation policy at 21st Floor 360 Suitop Hotel?

21st Floor 360 Suitop Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 21st Floor 360 Suitop Hotel?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at 21st Floor 360 Suitop Hotel on 20 Apr 2025 start from NZ$355.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at 21st Floor 360 Suitop Hotel?

Yep, 21st Floor 360 Suitop Hotel has a self car park for USD 26 per day.

Are there hot tubs in the rooms at 21st Floor 360 Suitop Hotel?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at 21st Floor 360 Suitop Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at 21st Floor 360 Suitop Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at 21st Floor 360 Suitop Hotel?

No, only service animals are allowed.

21st Floor 360 Suitop Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 217 out of 346 reviews
Rating 8 - Good. 71 out of 346 reviews
Rating 6 - Okay. 19 out of 346 reviews
Rating 4 - Poor. 19 out of 346 reviews
Rating 2 - Terrible. 20 out of 346 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Position and View is Great
Great location, easy parking in city centre, not fancy, not luxurious, no food services at all, the view is sublime. This is all about position position position and view...and not much else
Stayed 3 nights in Oct 2024

2/10 Terrible

ido

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During check-in, the receptionist demanded an additional payment with various claims. I insisted that I shouldn't pay anything beyond the VAT, but the worst part was that he spoke to us disrespectfully. We didn't receive the wine in our rooms as stated, and nothing was upgraded for us.
Stayed 1 night in Sep 2024

10/10 Excellent

Ari

Stayed 1 night in May 2024

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
easy check in. very friendly helpful staff wasn't able to use AC
Stayed 3 nights in Jan 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful , great location , very comforatble , i recomend it a lot !
Stayed 2 nights in Oct 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Our room was the Presidential Suite. It was very roomy with two floors, a full size kitchen, and two bathrooms. The appliances and furniture were solid but dated. Great views from the room and very convenient located to the major sites of Jerusalem. The best thing about the property is the staff, who were very helpful and accommodating. If you are coming with 2-4 people and don't mind cooking, it is a good place to stay. There is no restaurant or laundry facilities.
Stayed 6 nights in Oct 2023

8/10 Good

Izhak

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

SON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good trip with excellent hotel.
Stayed 4 nights in Sep 2023

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Scott

Views are great especially facing old city
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penthouse luxury!
This was a top-notch stay. We stayed in a beautiful duplex overlooking Jerusalem and instantly felt cozy as soon as we walked in. The hotel is proximal to so many attractions—we didn’t use our car in Jerusalem once. The staff is so helpful and kind. We stayed here for my girlfriend’s birthday and I’m so glad we stayed here. Gorgeous place, comfortable beds and seating options. Also, the hotel smelled really nice, which was a plus. Will be staying here again!
The view from our apartment. Amazing!
Stayed 4 nights in Jul 2023

8/10 Good

Carmelita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 2 floor apartment, spacious, quiet, with nice view of Jerusalem. Well located, with friendly staff.
Stayed 4 nights in Jul 2023

10/10 Excellent

Mariya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and location is good
Stayed 2 nights in Jun 2023

10/10 Excellent

fred

Stayed 2 nights in Jun 2023

8/10 Good

Daniel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel provides great space for the family ina central location in Jerusalem. They provide good breakfast vouchers to get you out and into the city with a full tummy in the morning from a local eatery. While the rooms were spacious everything in them was breaking or on the cusp of breaking. Faucets falling off, multiple door handles falling on the floor, stair railings wobbling and keeping you safe with just a tiny screw, beautiful island in the kitchen that falls over when you lean on it, and mold in the bathrooms. It felt like the room was designed to look good in a photo but was not ultimately maintained for actual guests. The rooms served us well and provide spectacular views of the city. On the next visit I will still consider using this hotel but will definitely look for alternatives.

4/10 Poor

Alon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our department was not clean - to say the least: rice in sink, hair in bathroom and more The toilet seat was broken as were mirror,s.
Stayed 3 nights in Jun 2023

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It doesn’t look like a hotel from the outside. But when you go to 21 st floor there’s the apartments. Excellent view! So much to do around. Very walkable. Excellent breakfast from local venders. Friendly staff too. A couple minor maintenance issues but the rooms are comfortable and have everything you need.
Stayed 2 nights in Jun 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME apartment hotel
This apartment hotel is AWESOME. Two-level suite, so actually the 21st snd 22nd floors. 12 or 13 units around the 21st/22nd floors. Kitchen with appliances, dishes, cookware, etc., dining room/living room, and bathroom, downstairs. Large bedroom and bathroom with hot tub bath/shower upstairs. Nicely furnished, comfortable bed. Picture window along the width of the downstairs. In addition to a traditional dining room table, there was a bar-type table along the entire width of the picture window with high-top chairs so that you could eat or drink wine while enjoying the beautiful view. Our unit looked north in the direction of the Knesset and the Chords Bridge (aka the Bridge of Strings). There was a telescope next to the window. What a great extra! Very conveniently located. Right across the street from one end of the pedestrian area of Ben Yehuda Street and the bus stops to go anywhere in Jerusalem. (You'll need a Rav Kav transit card for the buses and trains.) Lots of good shopping and eating on or right off of Ben Yehuda Street. The apartment came with breakfast vouchers for 3 cafes and restaurants very nearby. The only negative about this apartment is the twisty staircase between the 2 levels. We decided to keep our suitcases downstairs rather than carry them up the narrow winding staircase. The next time we come to Jerusalem, this will be our FIRST CHIOCE of hotels.
Stayed 2 nights in May 2023

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was not rendered by the hotel. I showed up to the hotel to check in and nobody was there to answer the interphone or be available during our arrival day, therefore; I could not use the service. I left the hotel without knowing where to go at 5am. The least that the hotel could do is a refund, but not even. I paid for a service that I have never used. I am warning everybody DO NOT to go to this hotel EVER.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kunhao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel so SORRY to write a late review, so many stuff to catch up after I came back from my Israel trip and finally I can share my experience here. We stayed in this amazing hotel for three nights between Apr 01 to Apr 04 when we traveled to Jerusalem. The hotel is in a very convenient location close to restaurants, shopping area, train/bus station and even have a HUGE local market nearby which we were there everyday (actually serval times in a day!)to try all kinds of local street food and fresh fruit and vegggie. The manager and staffs are very friendly to us. On the first day there was a issue with the air conditioning. After we talked to the manager Oz and the owner, you know what? He actually gave me a great offer that I could not refuse and upgrade us to the president suite which is facing right to the Temple Mount. what a magnificent view! I will never forget such a nice view in my life. Thank you so much Oz! I will definitely comes back again. I have already missed Jerusalem and Israel. This is the best place I have ever been!
Stayed 3 nights in Apr 2023

6/10 Okay

Moshe

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Kind of a let down
It wasn’t the cleanest. Found some hair in the bathroom and on the towels. It was comfortable though. However, there was no air conditioning. The pictures posted were very deceiving. I would give this place a 3/5.
Stayed 3 nights in Jan 2023

2/10 Terrible

Marshal

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2022

10/10 Excellent

MINDEL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very happy though a little difficult with car parking and strollers narrow exit way

8/10 Good

Jill

Travelled with family
Liked: Staff & service, room comfort
Great location
Staff were Fantastic! The rooms were a bit broken but the view was amazing and the staff were amazing
Stayed 4 nights in Dec 2022

2/10 Terrible

Malka

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience