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Jerusalem Castle Hotel

Jerusalem hotel in Jerusalem City Centre with spa services and 24-hour front desk

Photo gallery for Jerusalem Castle Hotel

Superior Room, Patio | Terrace/patio
Front of property - evening/night
City Triple Room, City View
Property entrance
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
24 Abarbanel, Jerusalem, 9247707
  • Jerusalem Great Synagogue
    ‪8 min walk‬
  • Ben Yehuda Street
    ‪10 min walk‬
  • Machane Yehuda Market
    ‪16 min walk‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪42 min drive‬

Room options

View all photos for City Double Room, City View

Premium bedding, memory-foam beds, in-room safe, individually decorated

City Double Room, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Balcony

Premium bedding, memory-foam beds, in-room safe, individually decorated

Superior Room, Balcony

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for City Triple Room, City View

City Triple Room, City View | Extra beds

City Triple Room, City View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Room, Patio

Superior Room, Patio

Superior Room, Patio

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Jerusalem

Jerusalem Castle Hotel puts you in the heart of Jerusalem, within just a 10-minute stroll of French Square and Jerusalem Great Synagogue. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find spa services and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Near this Jerusalem City Centre hotel, you'll find Western Wall.

What's nearby

  • Ben Yehuda Street - 10 min walk
  • Machane Yehuda Market - 16 min walk
  • Mamilla Mall - 16 min walk
  • Israel Museum - 19 min walk
  • Western Wall - 5 min drive

Getting around

  • Jerusalem Malha Station - 6 min drive
  • Yekuti'el Adam Station - 22 min drive
  • Tel Aviv (TLV-Ben Gurion) - 42 min drive

Restaurants

  • ‪Latteccini - ‬3 min walk
  • ‪Green good food - ‬3 min walk
  • ‪Tommy's Sophisticated Street Food - ‬4 min walk
  • ‪Angel Bakery - ‬4 min walk
  • ‪Kyoto Imadi - ‬2 min walk

About this property

Jerusalem Castle Hotel

Jerusalem hotel in Jerusalem City Centre with spa services and 24-hour front desk
Public spaces have free WiFi. There's an onsite business centre. Spa services, a terrace, and multilingual staff are also featured at Jerusalem Castle Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Jerusalem hotel.

  • 1 building
  • 25 guestrooms or units
  • 3 levels
  • Built in 2010
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Locker space
Jerusalem Castle Hotel offers 25 air-conditioned accommodations with a safe and free toiletries. This individually decorated and furnished accommodation includes desks. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

Arabic, Dutch, English, French, German, Hebrew, Hungarian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 for adults and USD 14 for children

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Dock
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jerusalem Castle Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14 for adults and from USD 14 for children
  • Self-parking fee: USD 20 per day
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Jerusalem Castle Hotel.

Property is also known as

Jerusalem Castle Hotel
Jerusalem Castle
Jerusalem Castle Hotel Hotel
Jerusalem Castle Hotel Jerusalem
Jerusalem Castle Hotel Hotel Jerusalem

Frequently asked questions

What is the cancellation policy at Jerusalem Castle Hotel?

Jerusalem Castle Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Jerusalem Castle Hotel?

Yep, Jerusalem Castle Hotel has a self car park for USD 20 per day. Onsite parking is limited.

Is there a spa on site at Jerusalem Castle Hotel?

There's no onsite spa, but this property does offer spa services.

Is Jerusalem Castle Hotel family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Jerusalem Castle Hotel is a hit with families.

Does Jerusalem Castle Hotel serve breakfast?

Sure does, buffet breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Jerusalem Castle Hotel?

No, Jerusalem Castle Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Jerusalem Castle Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Jerusalem Castle Hotel?

No, pets and service animals are not allowed.

Jerusalem Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 119 out of 319 reviews
Rating 8 - Good. 117 out of 319 reviews
Rating 6 - Okay. 59 out of 319 reviews
Rating 4 - Poor. 17 out of 319 reviews
Rating 2 - Terrible. 7 out of 319 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Philip

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Sep 2021

6/10 Okay

anette

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities
did clean room and there were probs with theft at this hotel
Stayed 6 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
I fotgot a mobile charger translate , I hope recover,my friend will go tomorrow.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It wasn’t clean place.neither a decent breakfast or instant coffee.
Stayed 6 nights in Sep 2019

6/10 Okay

A&L, UK

Travelled with partner
Liked: Cleanliness, staff & service
Good location. Clean, basic. We needed a room for a few hours on our last night before getting to the airport early AM. Unfortunately we were given a room on the ground floor right next to the reception - lots of noise, phone ringing all night, loud customers etc. We barely slept and kept waking up every hour. Maybe this was the last room they had but still, it was anything but restful. We contacted the hotel after through the Expedia messaging system with no reply. If you decide to stay, make sure it is a room in the upper floors.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Standards have slipped from previous experience
Had to wait till 3 p.m. for a 2 p.m. check in. Safe in room did not function and staff were unable to correct this. Heating barely worked. Tap in bathroom was leaking badly. Towels were rather worn and need replacing . The special Sabbath lift was non functioning. Disappointed that security taken on credit card at check in will not be cancelled for a month.
Stayed 2 nights in Jan 2020

10/10 Excellent

Shari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Don't leave your luggage with them for storage, they'll just leave it in unattended in the lobby. Otherwise, an ok hotel at a good location.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Alexa

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay in Jerusalem
The hotel is really nice and comfortable, really modern and quite close from the Center, but in a nicer area. The only bad thing is that the receptionists were not that helpful for anything
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Firstly we got a very bad room (although we paid for superiour garden room). But the manager (Kristina) took an effort and gave us the second day a better room. I appriciate this.
Stayed 4 nights in Nov 2019

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jerusalem Castle Hotel excellent
Cozy and well kept hotel. Staff were nice and helpful. I like the fact that they offered airport shuttle service that helped save a lot of money compared to ordering a taxi.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a nice area 20 mins walk from new and old city. The staff were very helpful especially Marcus who drew maps for us on our first few days to help us find our way around.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No cup or glass in the room, no drinking water, no tissues, messages left at the desk not delivered
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful. The optional breakfast is overpriced.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Easy walk into town, but price was not worth the accommodation. No breakfast included and limited seating area in reception and no dining room
Stayed 4 nights in Sep 2019

8/10 Good

Leung

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good staff, needs a little work.
The staff here were wonderful. Helpful with questions, friendly, great service. But the hotel had some issues. My bedsheets were dirty when I arrived, and halfway through my week stay, they were changed... with more dirty sheets. Bath towels had makeup stains on them. Bathroom was mildewy. There were burglar bars on the bathroom window, and yet the sliding door right next to that window wouldn't lock. ALSO, please note that there are no "Do Not Disturb" signs for the hotel room doors; this lead to my being barged in upon, while I was napping on the day I arrived, by a hotel employee. One good thing about the hotel is the neighborhood it's in; very quiet, peaceful, upscale, but just ten minutes or so walk to start seeing the sites.
Stayed 6 nights in Sep 2019

10/10 Excellent

Maddie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2019

4/10 Poor

Diana

Liked: Cleanliness
Disliked: Property conditions & facilities
The place looked really nice in the pictures but it should be called a hostel instead of a hotel. The price they charge for the rooms is extremely high for what it is. The breakfast which I payed extra for was terrible. The staff is friendly and the balcony outside is nice. I wouldn’t come back here.
Stayed 1 night in Aug 2019