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Jerusalem Metropole Hotel

Hotel in Jerusalem with rooftop terrace and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jerusalem Metropole Hotel

Standard Double or Twin Room, 2 Single Beds
Restaurant
Shower, towels
Standard Room
Standard Double or Twin Room, 2 Single Beds

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
4 Salah Ed-Din Street, Jerusalem, 91190
  • Damascus Gate
    6 min walk
  • Temple Mount
    8 min walk
  • Mount of Olives
    8 min walk
  • Tel Aviv (TLV-Ben Gurion)
    44 min drive

Room options

View all photos for Standard Double or Twin Room, 2 Single Beds

Premium bedding, desk, bed sheets

Standard Double or Twin Room, 2 Single Beds

Highlights

Air conditioning
Fridge
Plasma TV
Renovated in 2023
Premium bedding
Private bathroom
Coffee/tea maker
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Fridge
Plasma TV
Renovated in 2023
Premium bedding
Private bathroom
Coffee/tea maker
Desk
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About the area

Jerusalem

Jerusalem Metropole Hotel puts you in the heart of Jerusalem, within just a 10-minute stroll of Damascus Gate and Via Dolorosa. Highlights at this hotel include a restaurant and in-room plasma TVs. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe and coffee/tea in a common area. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Jerusalem hotel include Convent of the Sisters of Zion and Temple Mount.

What's nearby

  • Mount of Olives - 8 min walk - 0.8 km
  • Dome of the Rock - 11 min walk - 0.9 km
  • Church of the Holy Sepulchre - 12 min walk - 1.0 km
  • Al-Aqsa Mosque - 13 min walk - 1.1 km
  • Western Wall - 14 min walk - 1.2 km

Getting around

  • Yekuti'el Adam Station - 13 min drive
  • Jerusalem Biblical Zoo Station - 24 min drive
  • Tel Aviv (TLV-Ben Gurion) - 44 min drive

Restaurants

  • ‪AlMihbash Restaurant - ‬7 min walk
  • ‪Vienna Restaurant & Cafe - ‬3 min walk
  • ‪Jaafar sweets - ‬9 min walk
  • ‪Kasho Restaurant And Café - ‬6 min walk
  • ‪7 Eleven Cafe - ‬2 min walk

About this property

Jerusalem Metropole Hotel

Hotel in Jerusalem with rooftop terrace and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. An airport shuttle at scheduled times is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Jerusalem Metropole Hotel. For a fee, parking is available. A complete renovation of Jerusalem Metropole Hotel was completed in October 2023.

This Jerusalem hotel is smoke free.

  • 24 guestrooms or units
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Jerusalem Metropole Hotel offers 24 air-conditioned accommodations, with coffee/tea makers. Beds feature premium bedding. Plasma televisions come with cable channels.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, Hebrew

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (ILS 50 per day)
  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 PM at scheduled times
  • Secured, uncovered parking on site (ILS 50 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: ILS 50 for adults and ILS 25 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jerusalem Metropole Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately ILS 50 for adults and from ILS 25 for children
  • Airport shuttle fee: ILS 70.00 per person (one-way)
  • Uncovered self-parking fee: ILS 50 per day
  • Nearby parking fee: ILS 50 per day (492 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Metropole Jerusalem
Jerusalem Metropole
Jerusalem Metropole Hotel
Metropole Hotel Jerusalem
Metropole Jerusalem
Jerusalem Metropole
Jerusalem Metropole Hotel Hotel
Jerusalem Metropole Hotel Jerusalem
Jerusalem Metropole Hotel Hotel Jerusalem

Frequently asked questions

What is the cancellation policy at Jerusalem Metropole Hotel?

Jerusalem Metropole Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Jerusalem Metropole Hotel?

Yep, Jerusalem Metropole Hotel has a secured uncovered self car park for ILS 50 per day.

Does Jerusalem Metropole Hotel serve breakfast?

Yeah, full breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Jerusalem Metropole Hotel?

No, but there's an airport shuttle that runs from 7:00 AM - 11:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Jerusalem Metropole Hotel?

Yep, you can grab a meal at Jerusalem Metropole Hotel's onsite restaurant.

What time are check-in & check-out at Jerusalem Metropole Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Jerusalem Metropole Hotel?

No, pets and service animals are not allowed.

Jerusalem Metropole Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 18 out of 148 reviews" "
Rating 8 - Good. 37 out of 148 reviews" "
Rating 6 - Okay. 45 out of 148 reviews" "
Rating 4 - Poor. 21 out of 148 reviews" "
Rating 2 - Terrible. 27 out of 148 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

2.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kaisar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Staff were fabulous Location was absolutely fabulous Stay was good Ticks all boxes for what we paid Cannot thank you enough
Stayed 7 nights in Mar 2024

6/10 Okay

Hugh

Disliked: Cleanliness, property conditions & facilities
Cheap, quiet and close to old city. Awful breakfast and last maintained last century. Friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Matthew

Stayed 3 nights in May 2023

8/10 Good

Orwah

Stayed 2 nights in May 2023

10/10 Excellent

Antonio

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and location was good
Stayed 3 nights in Jan 2023

2/10 Terrible

Wilfredo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty the bathrooms smell moldy.
Stayed 1 night in Oct 2022

8/10 Good

Wei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, but poor condition
It locates right across Herod’s Gate, with a restaurant on top floor. Food was good. Room was old and very basic. AC had water leaking right on bed headboard. I had to turned it off and stuck a towel there to catch dripping. People working there were very nice and friendly.
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad not good Service terrible I went to check M and they said there is no room available I showed him the reservation through Expedia they ignored it and they refuse to refund the money back
Stayed 1 night in Sep 2020

2/10 Terrible

Heba

Business traveller, Travelled with group
Disliked: Cleanliness
The most filthy and dirty hotel I have ever been to. No hot water, bed sheets are not clean. The smell is so stinky.
Stayed 2 nights in Jan 2020

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort
A cheap dive. Do not pay full price to stay here.
This hotel is a dive. The shower was broken, there were broken floor tiles in the bathroom. The carpet is old down and worn out. Bedding and beds old and worn out.
Stayed 2 nights in Jan 2019

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross Hotel Do Not Stay Here
The advertised “double bed” is not! You put two twin beds together and called it a double. Nobody calls twins a double. I let the hotel know I was 6’3 and big. They should have rejected my accommodations since they could not provide a true double bed without a split down the middle. The hotel was grossly dirty. I will be leaving a notice on hotels.com to remove your hotel from their list.I have stayed in Jerusalem many times and your hotel was little better than a hostile. It was extremely overpriced.
Stayed 17 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arguably the best hotel in the Muslim Quarter
The rooms are spacious and tidy, although they miss basic facilities such as mugs/tea/coffee etc. They do contain a kettle though. Mixed service from the staff. Night manager Mohamed is superb however.
Stayed 2 nights in Nov 2018

8/10 Good

CARLOS R

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018

2/10 Terrible

Noella, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
This has been my worst hotel experience yet. The Jerusalem Metropole aooarently had some plumbing issues so moved us to a hotel across from them, Rivoli Hotel. The room we were given had a stench, filthy carpets, a stained towel and sullen staff. Security to the hotel was totally missing! We opened the front door after dinner and just walked in. No one at reception and room keys in full view of anyone who decided to want to pick one. Our assigned room was on the 2nd level and there was no staff to help you take your luggage up and down the stairs..there is no elevator in the hotel. Our room view was a graveyard! Bath tub was tiny and stepped..never seen anything as unsafe as this one. I could go on and on about how bad my stay has been..the upside is that is was just one night.
Stayed 1 night in Nov 2018

4/10 Poor

Paul, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Staff very helpful and breakfast was very good. Hotel not clean and very run down though, located in a rundown area and a little hostile and not recommended to venture out at night. Close to Old City though- Muslim entrance.
Stayed 2 nights in Nov 2018

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what you want on a vacation
This is a small hotel in the Arabic area, great location and a few steps away from Herod's Gate in Old Jerusalem, besides that the room was dirty and smelly, hair on the bead sheets and pillows, there was no safe to leave your values in the room
Stayed 3 nights in Oct 2018

6/10 Okay

Rico, LA

Stayed 5 nights in Oct 2018

6/10 Okay

Maria, Uk

Liked: Staff & service
Nice as close to old city , within walking distanc
Room was OK, , fridge not working, did report it, water cooler was only available for one day, no juice with breakfast. No fruits , staff very nice, helpful especially young boy, called Mohammed), he went extra mile when we needed help and somethings
Stayed 9 nights in Oct 2018

2/10 Terrible

Disappointed, JERUSALEM

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
One star at best. They over price it by hundreds of dollars just to show they’ve lowered the price and make you think you’re receiving a deal. Stay away.
Stayed 1 night in Oct 2018

2/10 Terrible

Disappointed, Jerusalem

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This is a 1 star hotel. It was dirty and being renovated. They post a price per night of a few hundred dollars, then cut the price to just over $100 USD to indicate that it is a great deal. The renovations involved glue and other material that gave me a head ache within minutes. We left the hotel within an hour and found a much better place. I contacted Expedia customer service but they NEVER responded. Where do I rate Expedia's performance????
Stayed 1 night in Oct 2018

4/10 Poor

mike

Disliked: Property conditions & facilities, room comfort
Sheets exposed the mattress, poor
Stayed 1 night in Oct 2018

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
People at the front desk were very nice and polite. They were always ready to help, but the hotel was old and wasn't very clean.
Stayed 3 nights in May 2018

4/10 Poor

Doug

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Location is great! Hotel is dirty and isn't in the best condition. You get what you pay for. I left after 3 days. Everyone in the hote and in the shops on the street below were super friendly. I recommend going up a few streets to Legacy if it is in your budget.