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The Houghton Hotel, Spa, Wellness & Golf

5.0 star property
Luxury Johannesburg hotel in Houghton Estate with 3 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Houghton Hotel, Spa, Wellness & Golf

Indoor pool, 2 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas
Daily buffet breakfast (ZAR 275 per person)
Platinum Apartments | Living area
Terrace/patio
Studio | Private kitchen

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Gym
  • Spa
The price is NZ$332
includes taxes & fees
4 Jan - 5 Jan 2025

Explore the area

Map
Lloys Ellis Ave, Johannesburg, Gauteng, 2198
  • Johannesburg Zoo
    4 min drive
  • Victory Theatre
    3 min walk
  • Ellis Park Station
    11 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.)
    15 min drive

Room options

View all photos for Signature Penthouse

Signature Penthouse | Living area

Signature Penthouse

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private outdoor hot tub
Air conditioning
Heating
  • 850 sq m
  • Golf view
  • Sleeps 8
  • 4 King Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Penthouse

Royal Penthouse | Living area

Royal Penthouse

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private outdoor hot tub
Air conditioning
Heating
  • 600 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 48 sq m
  • Golf view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 48 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 87 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Platinum Apartments

Platinum Apartments

Platinum Apartments

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Kitchen
  • 300 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Studio

Studio

Studio

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Pool View

Standard Room, Pool View

Standard Room, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 120 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Penthouse

Presidential Penthouse | Living area

Presidential Penthouse

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private outdoor hot tub
Air conditioning
Heating
  • 350 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Davinci Hotel And Suites On Nelson Mandela Square

Pool
Spa
Parking included
Free WiFi
4.6 out of 5, Wonderful, (644)
The price is NZ$440
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Davinci Hotel And Suites On Nelson Mandela Square

About the area

Johannesburg

A luxury stay in the heart of Johannesburg awaits you at The Houghton Hotel, Spa, Wellness & Golf. You'll be within a 10-minute walk of Houghton Golf Club and 2.1 km (1.3 mi) from Satyagraha House. Highlights at this family-friendly hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The fine-dining restaurant, Sejour, serves international cuisine and is open for lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the golf course, indoor swimming pool, gym and Hot tub. Other amenities include free Wi-Fi in public areas, a free manager's reception and a sauna. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Houghton Estate hotel include Melrose Arch Shopping Centre and Sandton City Mall.

What's nearby

  • Johannesburg Zoo - 4 min drive
  • Rosebank Mall - 6 min drive
  • Melrose Arch Shopping Centre - 6 min drive
  • Eastgate Shopping Centre - 7 min drive
  • Sandton City Mall - 10 min drive

Getting around

  • Ellis Park Station - 11 min drive
  • Johannesburg Park Station - 15 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.) - 15 min drive

Restaurants

  • ‪The Radium Beerhall - ‬15 min walk
  • ‪Loof Coffee - ‬16 min walk
  • ‪Debonairs Pizza - ‬13 min walk
  • ‪Ba-Pita - ‬19 min walk
  • ‪Andersons Nursery - ‬8 min walk

About this property

The Houghton Hotel, Spa, Wellness & Golf

Luxury Johannesburg hotel in Houghton Estate with 3 restaurants
As a guest of The Houghton Hotel, Spa, Wellness & Golf, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre, 3 meeting rooms, and coworking spaces are available. Event space at this hotel measures 43056 square feet (4000 square metres) and includes conference space. An indoor pool, a children's pool, and a hot tub are also featured at the luxury The Houghton Hotel, Spa, Wellness & Golf. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Johannesburg hotel.

  • 1 building
  • 67 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 43056 sq ft of conference space
  • 4000 sq. m of conference space
  • Built in 2019
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
The Houghton Hotel, Spa, Wellness & Golf offers 67 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower and slippers.

This Johannesburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 275 for adults and ZAR 275 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Restaurants on site

  • Astra Lounge
  • Nova Bistro
  • Sejour

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf caddies
  • Golf driving range
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Mini golf
  • Outdoor pool (guest access)
  • Pilates classes
  • Pro golf lessons
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Changing table
  • Children's pool
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 43,056 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Handrails in stairways (100 centimetre high)
  • Lift (150 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: ZAR 1000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 450.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 275 for adults and from ZAR 275 for children
  • Airport shuttle fee: ZAR 780 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: ZAR 1000 (subject to availability)
  • Rollaway bed fee: ZAR 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Houghton Hotel
The Houghton Hotel Spa Wellness Golf
The Houghton Hotel, Spa, Wellness & Golf Hotel
The Houghton Hotel, Spa, Wellness & Golf Johannesburg
The Houghton Hotel, Spa, Wellness & Golf Hotel Johannesburg

Frequently asked questions

What is the cancellation policy at The Houghton Hotel, Spa, Wellness & Golf?

The Houghton Hotel, Spa, Wellness & Golf offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Houghton Hotel, Spa, Wellness & Golf?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at The Houghton Hotel, Spa, Wellness & Golf on 4 Jan 2025 start from NZ$332.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Houghton Hotel, Spa, Wellness & Golf?

Yep, The Houghton Hotel, Spa, Wellness & Golf has a free self car park and free valet parking.

Is there a spa on site at The Houghton Hotel, Spa, Wellness & Golf?

Yep, there is an onsite spa at The Houghton Hotel, Spa, Wellness & Golf. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Houghton Hotel, Spa, Wellness & Golf have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 6:00 PM.

What luxury perks are available at The Houghton Hotel, Spa, Wellness & Golf?

The Houghton Hotel, Spa, Wellness & Golf features 2 outdoor pools, a full-service spa and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes The Houghton Hotel, Spa, Wellness & Golf a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Houghton Hotel, Spa, Wellness & Golf.

Is The Houghton Hotel, Spa, Wellness & Golf family-friendly?

You bet! With amenities such as a children's pool and on-site mini golf, as well as changing tables and highchairs in the guestrooms, it's no surprise that The Houghton Hotel, Spa, Wellness & Golf is a hit with families.

Does The Houghton Hotel, Spa, Wellness & Golf serve breakfast?

Yep, buffet brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Houghton Hotel, Spa, Wellness & Golf?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Houghton Hotel, Spa, Wellness & Golf?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Houghton Hotel, Spa, Wellness & Golf?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Houghton Hotel, Spa, Wellness & Golf?

No, only service animals are allowed.

Is there a golf course on site at The Houghton Hotel, Spa, Wellness & Golf?

Yep, The Houghton Hotel, Spa, Wellness & Golf has an 18-hole golf course. A golf driving range, golf lessons, mini golf and golf caddies are also available.

The Houghton Hotel, Spa, Wellness & Golf Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 133 out of 173 reviews" "
Rating 8 - Good. 25 out of 173 reviews" "
Rating 6 - Okay. 8 out of 173 reviews" "
Rating 4 - Poor. 4 out of 173 reviews" "
Rating 2 - Terrible. 3 out of 173 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paidamoyo

Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location, friendliness of the staff, transportation, and restaurant. It was an amazing hotel.quiet at nights!
Stayed 10 nights in Sep 2024

10/10 Excellent

adrian

Stayed 2 nights in Sep 2024

10/10 Excellent

Charlene, west orange

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7th time there. Always wonderful
Stayed 4 nights in Sep 2024

6/10 Okay

Alick

Liked: Property conditions & facilities
The food at such a high class expensive hotel is quit bad. Also the access to the golf course should be streamlined. I stayed at the hotel so I could golf but had to request for a drive and when getting back and to phone the hotel ahead to b picked up. As a guest one should have easy access using the room key to go through the gates.
Stayed 4 nights in Aug 2024

2/10 Terrible

Phina

Disliked: Cleanliness, property conditions & facilities
The shower was clogged. When you take a shower, the water would not drain which is unsanitary.I complained the next day, they promised to fix it but didn’t fix it . My AC was also not working .I do not recommend this place .The neighborhood is not safe to walk at night as well .
Stayed 2 nights in Sep 2024

10/10 Excellent

MOHAMED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay as always and was upgraded as well which was an unexpected pleasant surprise. Friendly staff and clean hotel with attention to detail. Will totally recommend always.
Stayed 2 nights in Aug 2024

10/10 Excellent

MOHAMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
As usual only the best service and accommodation provided by the staff and establishment. Forever welcoming and only the best provided for their guests. Truly always a remarkable stay at the hotel with spacious clean modern rooms, warm smiles all round, facilities that are top notch that you can easily forget that this is not actually your real home, and is truly your home away from home, if not more. Keep up the amazing standards and we will be sure to keep making your hotel the only hotel we choose when we travel to Johannesburg. For work or leisure it’s simply the best. Pics won’t do justice, so come and experience it for yourself.
Stayed 1 night in Aug 2024

10/10 Excellent

Levi

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cut above the rest 💫. This has become my home away from home. I love everything about this hotel… Just an overall amazing experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Jet and the staff were wonderfully helpful on my first visit to Jo’Burg. The property is beautiful, the restaurant delicious, but the staff took it over the top!
Stayed 2 nights in Aug 2024

8/10 Good

Ron

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff were very welcoming and helpful. The facilities were very beautiful and the dining was top notch. The room and bed were also very comfortable. We were very disappointed that the Steam Room was not functioning properly, the Sauna was closed for renovations and the Jacuzzi was simply unavailable. We chose the result largely for those facilities that were not available so very disappointing.
Stayed 1 night in Aug 2024

8/10 Good

Hawa

Stayed 1 night in Aug 2024

8/10 Good

Hawa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Fatima

Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, very friendly, always smiling and extremely reliable
Stayed 2 nights in Jun 2024

10/10 Excellent

Ethel, west orange

Stayed 1 night in May 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth the stay!
If I could rate this hotel ten stars I would. Luxury and top notch service from check in to check out. Staff are insanely excellent. Do yourself a favour and stay here. We'll be back. Thank you!
Stayed 1 night in Apr 2024

10/10 Excellent

Angelica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Charles K.O

Travelled with partner
This is one of the best hotels in Africa if not the world.. the front desk ppl were soo friendly.. the reservations people were quick To solve any issues and even compensate when they didn’t have to. So many dinning options.. the spa is amazing, pool area peaceful and serene.. . thanks to Expedia and Houghton I got every penny of my monies worth.. I will definitely stay there again.. love love love it..
Stayed 1 night in Feb 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge. I didn’t expect the penthouse to be so big. It looked like an apartment. I just loved it!
Stayed 3 nights in Jan 2024

6/10 Okay

Jephunneh, Long Beach CA

Travelled with partner
Upon our second day at the Houghton Hotel, we realized that we had never stayed at a 5-star hotel that broadcasts its 5-star rating so blatantly and often. It seemed more to affirm a vision and goal rather than just being one, as most 5-star hotels are. If only an “A” for effort is what makes a 5-star hotel, but alas it is not. Effective efficient execution is what makes the difference and the Houghton remains a work in progress in that regard starting with the front desk and guest services. They seemed confused and lost as shown by their need to confer via committee to resolve issues. However, there were notable bright spots. The hotel and grounds are beautiful (less the secondary unsanitary pool) and the VIP Coordinator & shuttle service sets the standard for what the rest of the hotel service needs to achieve regarding customer service. Another bright spot was the Nova Bistro, especially the breakfast staff. Kudos to the Porters as well. Although 2 pools were in excellent condition, the secondary pool was in very poor condition and the hotel just kept dumping chemicals daily when the pool obviously needed to be drained and cleaned. Not only would this not occur at an average 5-star hotel, a fine dining, reservations only, restaurant would not allow for reservation booking outside of the operating hours; not to mention putting the onus the hotel guests to know operating hours.
Stayed 9 nights in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful and the staff is very friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Brian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice big rooms that are very comfortable.
Stayed 2 nights in Nov 2023