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DoubleTree by Hilton Hotel Johnson City

4.0 star property
Hotel with free parking, a quick walk to Johnson City Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Johnson City

Reception
Indoor pool, outdoor pool, pool loungers
Room, 2 Queen Beds
Exterior
Suite, 1 Bedroom, Non Smoking

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
211 Mockingbird Ln, Johnson City, TN, 37604
  • Johnson City Mall
    5 min walk
  • Freedom Hall Civic Center
    4 min drive
  • Franklin Woods Community Hospital
    6 min drive
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    20 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
Sofa bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Johnson City

DoubleTree by Hilton Hotel Johnson City places you in the centre of Johnson City, within just a 10-minute stroll of Johnson City Mall and within 30 minutes of Freedom Hall Civic Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Burger Bar, serves American cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. 4704 square feet (437 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and a microwave in a common area. On weekday mornings full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Johnson City hotel, you'll be 4.4 km (2.7 mi) from Johnson City Medical Center and 4.5 km (2.8 mi) from East Tennessee State University.

What's nearby

  • Johnson City Mall - 5 min walk - 0.5 km
  • Freedom Hall Civic Center - 4 min drive - 2.9 km
  • East Tennessee State University - 5 min drive - 4.1 km
  • Johnson City Medical Center - 5 min drive - 5.2 km
  • Winged Deer Park - 7 min drive - 6.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 112 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪7 Brew - ‬4 min walk
  • ‪Jersey Mike's Subs - ‬9 min walk

About this property

DoubleTree by Hilton Hotel Johnson City

Hotel with free parking, a quick walk to Johnson City Mall
DoubleTree by Hilton Hotel Johnson City offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 4704 square feet (437 square metres) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Johnson City also features a vending machine, concierge services, and dry cleaning/laundry services. Free self parking is available.

This 4-star Johnson City hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 5 levels
  • Conference rooms
  • 4704 sq ft of conference space
  • 437 sq. m of conference space
  • Built in 1986
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Johnson City offers 184 accommodations with free newspapers and complimentary bottles of water. Beds feature premium bedding. Premium cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 to 15 for adults and USD 5 to 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Bar

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 4,704 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.00 to 15 for adults and USD 5.00 to 7.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Johnson City
DoubleTree Hilton Johnson City
DoubleTree Hotel Johnson City
DoubleTree Johnson City
Johnson City DoubleTree
DoubleTree by Hilton Hotel Johnson City Hotel
DoubleTree by Hilton Hotel Johnson City Johnson City
DoubleTree by Hilton Hotel Johnson City Hotel Johnson City

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Johnson City?

DoubleTree by Hilton Hotel Johnson City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Johnson City?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Johnson City on 22 Dec 2024 start from NZ$291.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Johnson City?

Yep, DoubleTree by Hilton Hotel Johnson City has a free self car park.

Does DoubleTree by Hilton Hotel Johnson City have a pool?

DoubleTree by Hilton Hotel Johnson City has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes DoubleTree by Hilton Hotel Johnson City a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Johnson City.

Is DoubleTree by Hilton Hotel Johnson City family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Johnson City is a hit with families.

Does DoubleTree by Hilton Hotel Johnson City serve breakfast?

Yeah, full breakfast is offered on weekdays between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Johnson City?

No, DoubleTree by Hilton Hotel Johnson City does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Johnson City?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Johnson City?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Hotel Johnson City?

No, only service animals are allowed.

DoubleTree by Hilton Hotel Johnson City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 399 out of 857 reviews" "
Rating 8 - Good. 268 out of 857 reviews" "
Rating 6 - Okay. 110 out of 857 reviews" "
Rating 4 - Poor. 45 out of 857 reviews" "
Rating 2 - Terrible. 35 out of 857 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Viola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great staff and wonderful place to stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Diane

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Hotel being renovated but was very clean. Would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and the staff are nice.
Stayed 2 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room My only quibble is the WiFi didn’t work on my iPad. When I tried to go to any site, I received a message that the site was likely to steal my data. My iPad gets WiFi fine everywhere else
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Clifton

Liked: Property conditions & facilities
Building seems a little older but still clean. Room was excellent. Very comfortable bed. Front desk check in was very friendly. Located near plenty of dining options. The River Tri-Cities church is amazing and just down the road.
Stayed 1 night in Aug 2024

10/10 Excellent

James Paul Oakry

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like that there’s no laundry facility on the premises.
Stayed 3 nights in Jul 2024

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff (from the front desk, to the restaurant on site, to housekeeping) was amazing and very helpful! The room was fabulous! Will be my go to hotel when I am in Johnson City!
Stayed 3 nights in Jul 2024

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, the staff was lovely and so polite
Stayed 2 nights in Jul 2024

6/10 Okay

Keith

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Room and hotel are fine. Location works well, room is clean and comfortable and the staff are friendly. Biggest issue is the bathroom had a different 3 inch cockroach for 3 straight days. I am not looking to shower with a bug.
Stayed 4 nights in Jul 2024

10/10 Excellent

Milo

Stayed 1 night in Jul 2024

8/10 Good

Kimberlie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Front desk staff were fantastic
Mostly clean and very worn. It wasn’t pretty and pristine… but the pillows were soft and comfy and there weren’t any bugs.
Stayed 2 nights in Jul 2024

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not truly very good
I was apprehensive of the hotel based on recent reviews. Room was clean, smelled great! A/C was not cold, it was 99 degrees and the lowest it would go was 66. I woke up in the middle of the night sweating. I asked if it could be looked at and they sent maintenance to my room the day I checked out. Shower water was hot day 1 and not on day 2. Outdoor pool is small looks nothing like the pictures. It was also filthy, both days I went down. It clearly hasn’t been cleaned. I love having the shampoo/conditioner in the shower, however this is the 2nd Hilton in the past 2 months where the conditioner was empty. That should be checked when the room is cleaned. Restaurant on site was good! If I came back to the area, I’d probably look for another place to stay.
Stayed 2 nights in Jul 2024

8/10 Good

Jason

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
What exlecting alot better looking hotel for it being a hilton. The hotel was really outdated for a hilton. It kinda reminded me of more like a days inn or comfort inn not a hilton.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible maintence
The room had ancient dirty carpet. Paint was peeling from the ceiling. There was no hot water. When I called the desk, there was no answer. I walked down to explain the issue. The staff told me I had to run the sink and shower at the same time. It took over 15 minutes to get Luke-warm water. The staff didn’t offer a new room. For this to be a Hilton property is a joke.
Stayed 1 night in Jul 2024

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a 'yes' from me.
This is a long time favorite location and always a treat to stay here. Love the room layout, the window angles, the contemporary feel of the rooms (still true after 30+ years, back before it was Double Tree). Some areas do need repairt and update - elevator floors, some hallway carpet. The pool is special and well kept even after all the years - just get the bugs out please! Maintainence during summer requires more attention. Staff is attentive and responds quickly. Good food, too
Stayed 1 night in Jul 2024

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Little outdated
Checked in went to the pool, no pool towels in the holder. The hotel seems to be a little older and outdated. The outside is a site for sore eyes as far as molded furniture under a canopy just to the right of the front door. When checking out at 9:30 am, the coffee pot was empty in the lobby. Spoke with the front desk and she said ok, 30 minutes later still no coffee.
Stayed 2 nights in Jul 2024

6/10 Okay

Mark

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run down, feels dirty. Smelly rooms.
Stayed 2 nights in Jul 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good
I’m from out of town and my mother was in the hospital in the ICU. I stayed here the previous weekend and everyone was so nice. This time was a bit different. The girl at the front desk was polite enough, but not very welcoming. I think she was upset she was going to miss the fireworks. Our room was clean, but smelled a little musty. The next morning we accidentally missed breakfast. I’m assuming the manager was walking out as we had tried to walk in the breakfast area. As I was explaining to my daughter that I messed up. The reason we missed breakfast was that I and her dad were there on a weekend and it stayed open later. The manager must of only heard part of the conversation and thought I was complaining. He proceeded to mansplain it to us across the lobby and kept on talking over me even after I explained that I already knew and was just telling that to my daughter. From both stays here are Pros and Cons. PRO- 1) Nice, clean small hotel. 2) Mostly friendly staff. 3) Good location with restaurants nearby. Cons- 1) Room has musty water smell. 2) My duvet didn’t have a cover on it. Unless they replace the duvet every checkout, it doesn’t seem very hygienic. 3) The cost vs. accommodation seems a little high. 4) Housekeeping starts knocking on the door two hours before checkout. You better answer quickly or they’re coming in.
Stayed 1 night in Jun 2024

10/10 Excellent

Loren, Shalimar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a nice area and convenient for shopping and dining.
Stayed 1 night in Jul 2024