KSL Hotel & Resort

4.0 star property
Family-friendly Johor Bahru resort connected to a shopping centre, steps from KSL City Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for KSL Hotel & Resort

Premier Apartment, 2 Bedrooms, Private Pool (Check in at D'Esplanade Residence) | Living area
Terrace/patio
0B
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
The price is NZ$79
includes taxes & fees
22 Jan - 23 Jan 2025

Explore the area

Map
33 Jalan Seladang, Taman Abad, Johor Bahru, Johor, 80250
  • KSL City Mall
    1 min walk
  • Holiday Plaza
    7 min walk
  • Plaza Pelangi
    14 min walk
  • Johor Bahru (JHB-Senai Intl.)
    33 min drive

Room options

Premier Apartment, 2 Bedrooms, Private Pool (Check in at D'Esplanade Residence)

Highlights

Private pool
Air conditioning
Full-sized fridge/freezer
LCD TV
2 bedrooms
Bidet
Hairdryer
Coffee/tea maker
  • 100 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Honeymoon Suite (Round Bed)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 65 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Duplex

Highlights

Air conditioning
LCD TV
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 270 sq m
  • Sleeps 9
  • 3 King Beds and 3 Single Beds

Premier Duplex (Apartment)

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 170 sq m
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Single Bed

Executive Penthouse, Multiple Bedrooms

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 270 sq m
  • Sleeps 7
  • 3 Queen Beds and 1 Single Bed

Honeymoon Room

Highlights

Separate dining area
Private hot tub
Air conditioning
Kitchenette
Fridge
LCD TV
Bidet
Hairdryer
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

Presidential Room

Highlights

Separate dining area
Air conditioning
Kitchenette
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
  • 78 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed

Executive Room

Highlights

Separate dining area
Private hot tub
Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Double Room Single Use (B)

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 51.0 sq m
  • Sleeps 7
  • 3 King Beds and 1 Single Bed

Grand Double Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Premier Room (Deluxe King - Standing Shower)

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Queen)

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Penthouse, Multiple Beds (A)

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized fridge/freezer
LCD TV
4 bedrooms
Bidet
Hairdryer
  • 270 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Premier Room, 1 King Bed (B )

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Executive Double Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized fridge/freezer
LCD TV
4 bedrooms
Bidet
Hairdryer
  • 170 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Bed

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized fridge/freezer
LCD TV
3 bedrooms
Bidet
Hairdryer
  • 139 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

Deluxe Triple Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Highlights

Private pool
Air conditioning
Full-sized fridge/freezer
LCD TV
3 bedrooms
Bidet
Hairdryer
Coffee/tea maker
  • 139 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Executive 3 Bedroom With Private Pool B

Highlights

Private pool
Air conditioning
Fridge
LCD TV
3 bedrooms
Bidet
Coffee/tea maker
Free bottled water
  • 120 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Highlights

Private pool
Air conditioning
Fridge
LCD TV
3 bedrooms
Bidet
Hairdryer
Coffee/tea maker
  • 177 sq m
  • Sleeps 7
  • 3 Queen Beds and 1 Single Bed

Executive 3 Bedroom With Private Pool A

Highlights

Private pool
Air conditioning
Fridge
LCD TV
3 bedrooms
Bidet
Coffee/tea maker
Free bottled water
  • 120 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Premier Two Bedroom Apartment with Private Pool B

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Executive Three Bedroom Apartment with Private Pool B

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Two Bedroom Premier Apartment with Private Pool A

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Three Bedroom Premier Apartment

  • Sleeps 6
  • 1 King Bed, 1 Single Bed and 1 Queen Bed

Superior Twin Room

  • Sleeps 2
  • 1 Single Bed and 1 Double Bed

Bluebell Suite

  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Single Bed

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Three Bedroom Apartment

  • Sleeps 5
  • 1 Single Bed, 1 King Bed and 1 Queen Bed

Deluxe Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Caladium Suite

  • Sleeps 2
  • 1 King Bed

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Three Bedroom Premier Apartment with Private Pool B

  • Sleeps 6
  • 1 King Bed, 1 Single Bed and 2 Queen Beds

Executive Three Bedroom Apartment with Private Pool A

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Premier Deluxe Room B

  • Sleeps 2
  • 1 King Bed

Three Bedroom Premier Apartment with Private Pool A

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Four Bedroom Apartment

  • Sleeps 7
  • 1 Single Bed, 1 King Bed and 2 Queen Beds

Executive Penthouse Apartment A

  • Sleeps 7
  • 1 Single Bed, 1 King Bed and 2 Queen Beds

Camellia Premier Suite

  • Sleeps 2
  • 1 King Bed

Premier Deluxe Room A

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Grand Super King Room

  • Sleeps 2
  • 1 King Bed

Executive Four Bedroom Duplex(3 King&3Single)

  • Sleeps 8
  • 3 Single Beds and 3 King Beds

Camellia Suite

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Premier Duplex

  • Sleeps 8
  • 1 King Bed

Honeymoon Suite

  • Sleeps 2
  • 1 Queen Bed

3+1 Bedroom Executive Penthouse Apartment

  • Sleeps 7
  • 2 Queen Beds, 1 Single Bed and 1 King Bed

Executive Penthouse Apartment B

  • Sleeps 7
  • 1 Single Bed and 3 King Beds

Similar properties

About the area

Johor Bahru

KSL Hotel & Resort places you in the heart of Johor Bahru, connected to a shopping centre and steps from KSL City Mall. Highlights at this family-friendly resort include a water park, a restaurant and an outdoor swimming pool. .The restaurant, INFUSION CAFE, is open for breakfast, lunch and dinner. TWILIGHT LOUNGE is the resort's own pub, serving drinks along with light fare. Enjoy the gym, sauna, karaoke and kids' swimming pool. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .With a stay at this 4-property class Central District resort, you'll be 3 km (1.8 mi) from Angry Birds Activity Park Johor Bahru and 3.3 km (2.1 mi) from Johor Bahru Old Chinese Temple.

What's nearby

  • KSL City Mall - 1 min walk
  • Plaza Pelangi - 14 min walk
  • Komtar JBCC - 3 min drive
  • Johor Bahru City Square - 4 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 4 min drive

Getting around

  • JB Sentral - 8 min drive
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 33 min drive

Restaurants

  • ‪Tiger Sugar - ‬6 min walk
  • ‪TaoYuan 桃園坊 - ‬1 min walk
  • ‪D'Laksa 正宗槟城叻沙 - ‬1 min walk
  • ‪D'Shanghai 大上海 - ‬1 min walk
  • ‪Tan Ngan Lo Herbal Tea - ‬1 min walk

About this property

KSL Hotel & Resort

Family-friendly Johor Bahru resort connected to a shopping centre, steps from KSL City Mall
KSL Hotel & Resort offers its guests a water park (surcharge), a waterslide, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly KSL Hotel & Resort.

Smoking is allowed in designated areas at this 4-star Johor Bahru resort.

  • 904 guestrooms or units
  • 20 levels
  • 2 buildings
  • Conference rooms
  • Built in 2012
  • Karaoke
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
KSL Hotel & Resort offers 904 accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 35 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • INFUSION CAFE
  • TWILIGHT LOUNGE

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at KSL Hotel & Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 60 for adults and from MYR 35 for children
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

KSL Hotel & Resort
KSL Hotel & Resort Johor Bahru
KSL Johor Bahru
KSL Resort Hotel
KSL Hotel Resort Johor Bahru
KSL Hotel Resort
KSL Hotel & Resort Resort
KSL Hotel & Resort Johor Bahru
KSL Hotel & Resort Resort Johor Bahru

Frequently asked questions

What is the cancellation policy at KSL Hotel & Resort?

KSL Hotel & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at KSL Hotel & Resort?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at KSL Hotel & Resort on 22 Jan 2025 start from NZ$78.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to KSL Hotel & Resort?

The closest beach to KSL Hotel & Resort is Country Garden (4.7 km).

Does KSL Hotel & Resort have a pool?

KSL Hotel & Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does KSL Hotel & Resort have a waterslide?

Yep, this property has a waterslide!

Is KSL Hotel & Resort family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as cots/infant beds in the guestrooms, it's no surprise that KSL Hotel & Resort is a hit with families.

Does KSL Hotel & Resort serve breakfast?

Yep, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at KSL Hotel & Resort?

No, KSL Hotel & Resort does not offer an airport shuttle service.

Is there a bar or restaurant at KSL Hotel & Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at KSL Hotel & Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at KSL Hotel & Resort?

No, pets and service animals are not allowed.

KSL Hotel & Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 278 out of 1011 reviews" "
Rating 8 - Good. 385 out of 1011 reviews" "
Rating 6 - Okay. 194 out of 1011 reviews" "
Rating 4 - Poor. 97 out of 1011 reviews" "
Rating 2 - Terrible. 57 out of 1011 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Booked a 4 bedroom apartment for 1 night stay. There was 1 lift that goes directly up to the room, but the lift was down. Had to try multiple other lifts to try to make my way back to the room, if not i would had to climb almost 30 floors up. Cleanliness was okay overall, but the bathtub was leaking.
Stayed 1 night in Sep 2024

8/10 Good

HeeDa

Liked: Cleanliness, staff & service, amenities
i think your hotel need a bidet.. the old toilet bowl with the Old piping. Otherwise every is ok already.
Stayed 2 nights in Sep 2024

10/10 Excellent

Boon Leong

Stayed 1 night in Sep 2024

8/10 Good

Vivien

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

TingTing

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Told the staff toilet spoilt 3 times but nope of them came to repair. Horrible experience
Stayed 1 night in Jun 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Excellent early check in by cheerful Ali who made our day. Room was spacious and clean. We were given an hour late check out too. Fantastic stay. Love it. Looking forward to the next visit. Thank you.
Stayed 2 nights in Sep 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Many eateries around this hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Katherine Cheong Yoke Ha

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kabir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Freddy

Stayed 1 night in Sep 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service
Great location with room for improvement in service. I recently stayed at KSL Hotel in Johor Bahru for 2 nights in a Superior Room with a king-sized bed. The room itself was clean, spacious, and comfortable, providing a good place to relax after a day of exploring the city. The location is excellent, with easy access to nearby malls and eateries, making it very convenient. However, the customer service at check-in could use some improvement. While the staff was not unfriendly, the process felt a bit impersonal and lacked the warmth or attentiveness you might expect. It's not that the service was bad, but a more welcoming approach would certainly enhance the experience. Overall, KSL Hotel offers good value for money with its prime location and comfortable rooms, though a bit more attention to customer service would make the stay even better.
Stayed 1 night in Sep 2024

10/10 Excellent

Siang

Stayed 2 nights in Sep 2024

6/10 Okay

Yew Ghee

Went into hotel room ,open the aircon and waited for 20min ,totally not cold .went to reception and ask then they assign the technician maintenance and adjust the opening of the aircon.say have to wait 45min to cool .waited 45min and still very stuffy.Went to reception and ask for room change .The staff not very polite and say must ask manager ,give us the number to call .The manager speak more politely and say need ask management.Finally after 2 hrs plus in total manage to change to different room.Not a nice experience overall.Luckily the top management cater to customer request which is a plus point.
Stayed 1 night in Jul 2024

8/10 Good

KWANG KHENG, Singapore

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel good condition, possible to provide shower robe and toiletries accessory like cotton buds.
Stayed 1 night in Sep 2024

10/10 Excellent

Hock Huat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

ZHEN TAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & staff :)
Stayed 1 night in Aug 2024

10/10 Excellent

ZHEN TAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & staff :)
Stayed 1 night in Sep 2024

8/10 Good

Soong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra Ming Shu

Liked: Cleanliness, staff & service, property conditions & facilities
Has all the basic amenities that you would expect from a hotel. And near to many local dining areas both on the streets and in the mall! Very convenient to get around by grab also.
Stayed 4 nights in Sep 2024

2/10 Terrible

Gary

Disliked: Staff & service
Hotel reception staff attitude are horrible very bad manner . Check in time delayed an hour as well and the hotel staff don't free sorry at all , ever told you to cancel booking if you couldn't wait . Hotel breakfast also cannot make it ,
Stayed 1 night in Sep 2024

6/10 Okay

Mohammad Ridzuwan

Travelled with family
Liked: Staff & service
Didn't live up to the hype I keep hearing about. Basic room amenities with no cable TV just free-to-air channels. Good water pressure for shower but water end up flooding outside of shower cubicle from gaps at shower screen.
Stayed 1 night in Sep 2024

4/10 Poor

Kok Chong

Travelled with family and small children
Disliked: Staff & service, amenities
Front desk staff was not helpfull even I have request connection room during booking.Staff informed that thr is not connection room on my booking of 3 superior room.After we check in to our room was found 2 of our seperate room was connected to other occupance.
Stayed 1 night in Sep 2024

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Lydia Moy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the KSL mall.
Stayed 1 night in Sep 2024