6/10 Okay
Verified traveller
Travelled with family
26 Jun 2024
Not very good experience.
First time stay in this hotel. First experience when we reached the hotel, the check in counter was quite small but it is ok. When we get our keys and went up to our room, first impression was " wow". The room seems big with a living room area and bedroom separated. We have 3 persons and the room only provide 2 towels. We requested for an extra towel and on the forat day, the service was quite good. On the 2nd day, samw thing happened and we call to request for extra towels but no one responded to the line. Attempted to call for 3 times and managed to get someone to answer the call. Waited for 30mins and the towels was not send up to our room. Decided to call again and still never see the towel been sent up. After another 2 calls and one guy came up with the towel but unhappy face. Huge discount for the service. Living room carpet quite dirty. Don't think will go back again.
Verified traveller
Stayed 2 nights in Jun 2024