8/10 Good
Lawney F., Solvang, CA USA
27 Aug 2024
Liked: Cleanliness
Nice Condo & Great Location - But beware of AC Limitations & Noise from Upstairs Unit
We are frequent renters at Kanaloa at Kona and absolutely love the location and complex. In general, we enjoyed our recent stay in this unit (3301), but there were a few notable issues.
First, the positives: The condo was nicely decorated, very clean (see comment below), and in a great location in the complex with beautiful views of He'eia Bay and the inlet to Keauhou Bay.
There were a few issues during our stay, however, that made it less pleasant than most other times we've stayed at Kanaloa:
First, when we first entered the condo, the scent from the cleaning agents used by the cleaning team was absolutely overwhelming. It smelled like high concentration Pine-Sol or something like that. The scent was soo strong that it gave a couple of our guests headaches and they had to stay outside for hours. We opened up all the doors and windows (except when the AC was on), and the smell eventually dissapated after a day or so.
By-far the biggest issue during our visit, is that you cannot set the temperature to your liking when using the AC ... it is either on or off. The temperature is controlled by the owner's guidleines (and was set too high for our liking). Although the instruction binder on the coffee table says that the AC is set to 76 degrees, it was not ... it was set to 78. The property manager had it reduced to 76 the next day, but it was still too hot to sleep comfortably for any of us. I would have much rather paid extra each day to control the temp myself.
Lawney F.
Stayed 5 nights in Aug 2024