We arrived at the property at the agreed upon 4PM check-in. Aria 2 in the listing shows a second floor suite. Aria 2 which our door code opened was a ground floor suite. Once inside we found leaves, dirt, pillows and even dog pee on the living room floor. Nothing had been cleaned yet. Kitchen and living room in disarray, beds not made, dirty bedding in the washer.
We contacted the property manager after a few attempts. She offered us the suite next door, but the cleaning staff were only starting to clean the place. We refused and told her we had rented a suite that the pictures showed was a second floor suite with a balcony and a leather/vinyl sofa, not cloth.
The manager offered us a full refund which we accepted and received about a week later.
But now we were stuck in a strange city at 6PM on a Friday night of a long weekend looking for a hotel room!
Renters take heed and avoid this property at all cost despite how nice it looks on the listing.