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Lake Victoria Serena Golf Resort & Spa

5.0 star property
Luxury resort with 2 restaurants and 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lake Victoria Serena Golf Resort & Spa

2 outdoor pools
Deluxe Room | Balcony view
Reception
Sauna, hot tub, aromatherapy, hot stone massages, deep-tissue massages
Deluxe Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Gym
  • Spa
  • Room service
The price is NZ$513
includes taxes & fees
3 Jan - 4 Jan 2025

Explore the area

Map
Lweza - Kigo Road, off Entebbe Road, Kampala, 37761
  • Lake Victoria Serena Golf Resort & Spa
    5 min walk
  • Mildmay Uganda Hospital
    7 min drive
  • Doctors' Hospital Sseguku
    8 min drive
  • Entebbe (EBB-Entebbe Intl.)
    35 min drive

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
  • 35 sq m
  • Golf view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
2 bedrooms
Bathrobes
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Bathrobes
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Outdoor pool

Kampala Serena Hotel

Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (171)
The price is NZ$611
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Kampala Serena Hotel

About the area

Kampala

A luxury stay in Kampala awaits you at Lake Victoria Serena Golf Resort & Spa. You'll be steps from Lake Victoria Serena Golf Resort & Spa and 2.6 km (1.6 mi) from Lake Victoria. Highlights at this family-friendly resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Serena Maisha Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, The Citadel Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The Kigo Bar is the resort's own bar. Enjoy the golf course, gym, Hot tub and sauna. 29 square feet (3 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also free valet parking, along with the convenience of airport pick-up service. .Sights within a 10-minute drive of this 5-property class Kampala resort include Mildmay Uganda Hospital and Munyonyo Martyrs' Shrine.
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What's nearby

  • Lake Victoria Serena Golf Resort & Spa - 5 min walk
  • Munyonyo Martyrs' Shrine - 7 min drive
  • Speke Resort and Conference Centre - 8 min drive
  • Embassy of the United States - 16 min drive
  • St. Francis Hospital - Nsambya - 17 min drive

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 35 min drive

Restaurants

  • ‪Sky Beach - Freedom City - ‬13 min drive
  • ‪Mr.Tasty-Freedom city - ‬13 min drive
  • ‪Gaucho Grill - ‬9 min drive
  • ‪Caramel Cafe & Lounge Munyonyo - ‬8 min drive
  • ‪Speke-Munyonyo Resort Main Restaurant - ‬9 min drive

About this property

Lake Victoria Serena Golf Resort & Spa

Luxury resort with 2 restaurants and 2 outdoor pools
As a guest of Lake Victoria Serena Golf Resort & Spa, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, 5 meeting rooms, and limo/town car service are available. Event space at this resort measures 29 square feet (3 square metres) and includes a conference centre. A children's pool, a health club, and a hot tub are also featured at the luxury Lake Victoria Serena Golf Resort & Spa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Kampala resort is smoke free.

  • 124 guestrooms or units
  • 3 levels
  • 22 buildings
  • 2 dining venues
  • 29 sq ft of conference space
  • 3 sq. m of conference space
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Lake Victoria Serena Golf Resort & Spa offers 124 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. 42-inch Smart televisions come with premium cable channels.

This Kampala resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Serena Maisha Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Courtyard Lounge
  • Lake View Pool Terrace
  • SEA Restaurant
  • The Citadel Restaurant
  • The Kigo Bar

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (29 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat

More

  • 22 buildings
  • 3 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lake Victoria Serena Golf Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for UGX 250.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: UGX 228480 per person
  • Airport shuttle fee per child: UGX 190400 (from 5 to 13 years old)
  • Rollaway bed fee: UGX 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number BN222516

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Lake Victoria Resort
Lake Victoria Serena
Lake Victoria Serena Kampala
Lake Victoria Serena Golf Resort Entebbe
Lake Victoria Serena Resort Kampala
Serena Lake Victoria
Serena Lake Victoria Resort
Serena Resort Lake Victoria
Victoria Serena
Lake Victoria Serena Hotel Kampala
Lake Victoria Serena Golf
Lake Victoria Serena Golf Entebbe
Lake Victoria Serena Golf Resort Kampala
Lake Victoria Serena Golf Resort
Lake Victoria Serena Golf Kampala
Lake Victoria Serena Resort
Lake Victoria Serena Golf Resort Spa
Victoria Serena & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort
Lake Victoria Serena Golf Resort & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort Kampala

Frequently asked questions

What is the cancellation policy at Lake Victoria Serena Golf Resort & Spa?

Lake Victoria Serena Golf Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lake Victoria Serena Golf Resort & Spa?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Lake Victoria Serena Golf Resort & Spa on 3 Jan 2025 start from NZ$513.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lake Victoria Serena Golf Resort & Spa?

Yep, Lake Victoria Serena Golf Resort & Spa has a free self car park and free valet parking.

Is there a spa on site at Lake Victoria Serena Golf Resort & Spa?

Yep, Serena Maisha Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Lake Victoria Serena Golf Resort & Spa have a pool?

Lake Victoria Serena Golf Resort & Spa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Lake Victoria Serena Golf Resort & Spa?

Lake Victoria Serena Golf Resort & Spa features 2 outdoor pools, a full-service spa and a health club.

Is Lake Victoria Serena Golf Resort & Spa family-friendly?

You bet! With amenities such as a children's pool, supervised childcare and a playground, it's no surprise that Lake Victoria Serena Golf Resort & Spa is a hit with families.

Is there a free airport shuttle available at Lake Victoria Serena Golf Resort & Spa?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Lake Victoria Serena Golf Resort & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lake Victoria Serena Golf Resort & Spa?

Check-in begins at 12:30 PM. Check-out time is 10 AM.

Are pets allowed at Lake Victoria Serena Golf Resort & Spa?

No, pets and service animals are not allowed.

Is there a golf course on site at Lake Victoria Serena Golf Resort & Spa?

Yep, Lake Victoria Serena Golf Resort & Spa has an 18-hole golf course. Golf lessons, golf caddies, golf carts and a clubhouse are also available.

Lake Victoria Serena Golf Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 76 reviews" "
Rating 8 - Good. 24 out of 76 reviews" "
Rating 6 - Okay. 6 out of 76 reviews" "
Rating 4 - Poor. 5 out of 76 reviews" "
Rating 2 - Terrible. 3 out of 76 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pape

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consideration of late check-out for golf player
Most of the facilities and services were satisfactory, but the hotel lacked consideration for golf players regarding check-out times. Even if start playing golf at 7 am when the golf course opens, at least 4 hours of play time is needed and extra 1 hour for showering and check-out preparation, but I was asked to check out at 10 am, and even if late check-out was allowed, I was asked to check out by 11:30 am at the latest. I think this is because the hotel, (they say 'Golf Resort'), does not understand the nature of the game of golf, and I hope this will be corrected in the future.
Stayed 1 night in Aug 2024

8/10 Good

Yeni, Juba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As reported there above
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Peter

Stayed 4 nights in Jul 2024

10/10 Excellent

Andy, FORT MILL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, always.
Stayed 1 night in Jan 2024

2/10 Terrible

Keith, Gillespie

Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness
Services were good
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Stayed 1 night in Jan 2024

4/10 Poor

buju

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

6/10 Okay

castro

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Furniture, Aircon, bathrooms need refurbishment
Stayed 1 night in Sep 2023

8/10 Good

Francisca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Maggie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing environment, and very clean
Stayed 1 night in Apr 2023

4/10 Poor

Graham

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I booked 2 weeks in advance but was Made to wait over half an hour to ready our rooms even though we only arrived at the hotel at 1600hrs. Miscommunication by hotel on Golf Course access resulted in me booking and traveling over 8hrs (one way) only to find out that there is a competition on and course is booked, even after I specifically asked this before booking. Had correct information been given, I would have planned my trip on a different date. Overall disappointing in comparison to previous stays at Serena. Only positive is that certain staff showed usual helpfulness and friendly atmosphere, while others not so much
Stayed 2 nights in Apr 2023

10/10 Excellent

Victor

Stayed 4 nights in Feb 2023

2/10 Terrible

Kenneth

8/10 Good

Maggie

8/10 Good

Yeni, Juba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The place is quite , clean Only some of tools and other materials need change Lock card is poor quality
Stayed 6 nights in Sep 2022

2/10 Terrible

Alaa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check out experience
Stayed 2 nights in Mar 2022

8/10 Good

Samuel, Portland

Stayed 2 nights in Jan 2022

4/10 Poor

Lukshman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Recommended for International Business
This hotel has no ATM Machine. UBER service is generally unavailable in this area. ATM machines within 10min of the Hotel provide limited currency withdrawal. Purchasing a local SIM requires travel to distant places in order to get connected. Facebook does not work properly in the hotel
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Aaron

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019