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Hotel Suisse

3.5 star property
Colonial hotel with free valet parking and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Suisse

Outdoor pool
Deluxe Room
Reception
Super Deluxe Room | Balcony view
Superior Room

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
30 Sangarraja Mawatha, Kandy Lake Front, Kandy, 20000
  • Kandy Lake
    1 min walk
  • Malwathu Maha Viharaya
    6 min walk
  • Wales Park
    11 min walk
  • Kandy (KDZ-Polgolla Reservoir)
    24 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Super Deluxe Room

Super Deluxe Room

Super Deluxe Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Ceiling fan
Bidet
Hairdryer
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Bidet
  • 22 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Bidet
Hairdryer
Private bathroom
  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Kandy

At Hotel Suisse you'll be within a 20-minute stroll of National Museum and Udawatta Kele Sanctuary. Highlights at this Colonial hotel include a restaurant, an outdoor swimming pool and free valet parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the kids' swimming pool along with access to bike hire and a playground. Business amenities include 3 meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of an airport shuttle. .With a stay at this 3.5-property class Kandy hotel, you'll be 1.7 km (1 mi) from Royal Palace of Kandy and 4.9 km (3 mi) from Ceylon Tea Museum.

What's nearby

  • Kandy Lake - 1 min walk - 0.2 km
  • Temple of the Tooth - 17 min walk - 1.4 km
  • Udawatta Kele Sanctuary - 19 min walk - 1.6 km
  • Royal Palace of Kandy - 20 min walk - 1.7 km
  • Kandy General Hospital - 3 min drive - 2.0 km

Getting around

  • Kandy Railway Station - 19 min walk
  • Colombo (CMB-Bandaranaike Intl.) - 165 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬16 min walk
  • ‪Hideout Lounge - ‬6 min walk
  • ‪The Empire Café - ‬15 min walk
  • ‪Soul Food - ‬14 min walk
  • ‪Burger King - ‬13 min walk

About this property

Hotel Suisse

Colonial hotel with free valet parking and 24-hour front desk
Hotel Suisse offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Hotel Suisse. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

  • 90 guestrooms or units
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Bar or lounge
  • Dining venue
Hotel Suisse offers 90 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 8 for adults and USD 4 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Colonial architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Suisse

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 8.00 for adults and from USD 4 for children
  • Airport shuttle fee: USD 75 per room (one-way)
  • Airport shuttle fee per child: USD 75

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Suisse Hotel Kandy
Suisse Kandy
Hotel Suisse Kandy
Hotel Suisse Hotel
Hotel Suisse Kandy
Hotel Suisse Hotel Kandy

Frequently asked questions

What is the cancellation policy at Hotel Suisse?

Hotel Suisse offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Suisse?

Yep, Hotel Suisse has a free self car park and free valet parking.

Does Hotel Suisse have a pool?

Hotel Suisse has an outdoor pool and a kids' pool. The pool is open 7:00 AM to 7:00 PM.

Does Hotel Suisse serve breakfast?

Yep, buffet brekkie is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel Suisse?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Suisse?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Suisse?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Suisse?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Suisse?

There is a golf course next to Hotel Suisse.

Hotel Suisse Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 68 reviews" "
Rating 8 - Good. 23 out of 68 reviews" "
Rating 6 - Okay. 18 out of 68 reviews" "
Rating 4 - Poor. 5 out of 68 reviews" "
Rating 2 - Terrible. 5 out of 68 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shiranthi

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time at Suisse hotel and the staff are fabulous and very welcoming. It was a memorable stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Diwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial architecture and grandeur, Friendly staff,
Stayed 2 nights in Dec 2023

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking. Great Lake nearby. Excellent staff
Stayed 2 nights in Jul 2023

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think twice when booking this hotel
I understand this is a very old hotel but need to keep up to the standards. When i checked in, there was only one towel in the bathroom and few hours later i managed to get two additional towles. The food was good.
Stayed 1 night in Jan 2022

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr tyrone restaurant and front office staff very very helpful as was cleaning room boy:
Stayed 3 nights in Feb 2020

2/10 Terrible

Ahmadreza

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly But we have red bugs in bed It s very bad
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect, the most quiet hotel in Kandy, with a ten minute walk to the city centre. Food excellent, staff lovely We stay here every year
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked on Wotif.com. Catered for my family. FREE welcoming drink was nice in the hot weather. Waited for our extra bed to be put in the room as they mustn't have received my message, but I'd only sent it about an hour prior to our arrival. Bags were carried to our spacious, clean room with a balcony & city view. Bathroom was spacious, clean, had enough good quality towels for all of us with good hot running water for all of us. My only issue was upon checkout they handed me a bill for room payment even though I'd paid online with wotif.com like i have in 50 countries. After we showed them our booking in conjunction with bank withdrawal & they made a few phone calls to the company it was sorted. Well they said they'd call if any issues. We did have our driver (we've had for 5days) with us communicating so I'm sure that helped.
Stayed 1 night in Jan 2020

6/10 Okay

GEORGE

Disliked: Property conditions & facilities
Old colonial style
Old colonial building, badly in need of maintenance. Breakfast is excellent. Excellent place for history buffs
Stayed 1 night in Nov 2019

6/10 Okay

Mark, Calgary

Travelled with partner
Disliked: Property conditions & facilities
We just finished a two week holiday in Sri Lanka and this was one of our least favorite hotels. Breakfast was not good - the rooms and bathrooms are very dated and could use an upgrade. Staff are friendly.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
It’s a beautiful colonial building and it’s well situated, it requires some major renovation in the way the Galle Gace hotel has been renovated to make it more appealing
Stayed 1 night in Sep 2019

10/10 Excellent

Sara, Colombo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good looking & spacious rooms & friendly staff ,
Stayed 4 nights in Aug 2019

8/10 Good

KIshani

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Rod, NZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic hotel. Nice pool area. The breakfast rom was lovely and they served a very good breakfast. The internet was really slow. We had a lovely lake view from our room.
Stayed 2 nights in Aug 2019

4/10 Poor

CHAMATH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Experience
Poor management skills and lack of knowledge and skill of staff accounted for poor service levels. The choices and service levels at meal times (buffets) , overall maintenance of the property and cleanliness were poor .
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, great service, good location. Would stay again if I went back.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
The customer service of the front office and housekeeping manager provided very good service. The front office served strawberry guavas juice to my friends who are not staying in the same hotel for free. That’s really impressed me. Although the hotel facilities are not up to our expectations but the Housekeeping Manager was very polite to response to our feedback and action on it asap. We were given a upgraded service to suite room at level 3 from level 1 due to the mosquitoes issue. He even feedback to the management on the changes we suggested and they are looking into it to change for better facilities. Hope next trip when I stayed there again the facilities will be better. The vegetarian spring rolls and vegetarian cutlets are yummy. Myself and my Son love to drink the strawberry guavas juice in the hotel restaurant.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

MIchael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has lots of old English charm. Beautifully appointed with timber floors and solid timber door frames and doors. Amazing old ballroom with gallery around the upper level. It is hoped the property is preserved for many years to come. The corridors and common rooms were strongly scented with cloves. The flowers were changed regularly and the displays were fantastic. Looking over the lake it was a short walk to the temple of the sacred tooth. Also a short tuc tuc ride to town centre.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Big room. Big comfortable bed. Fantastic big swimming pool. Friendly staff. Great breakfast
Stayed 3 nights in Mar 2019

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmospheric hotel
A beautiful old colonial era hotel that was very atmospheric. Lovely grounds and excellent large swimming pool. We liked the long old corridors, nice bar and outdoor areas. The hotel is situated on the south of the lake a short tuk tuk ride or 15 -20 mins walk to town attractions. The road in front of the hotel is very busy so you need to take care ! Service was good. Breakfast buffet was ok . Overall a really nice historic place to stay in Kandy
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Friendly staff but the hotel badly needs renovation. Bed was not comfortable and room was not cleaned properly.
Stayed 1 night in Feb 2019