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Hotel Topaz

3.0 star property
Family-friendly resort with 2 restaurants and full-service spa

Photo gallery for Hotel Topaz

Terrace/patio
Massages
Outdoor pool, pool loungers
Suite Room
Suite Room | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Aniwatte, Kandy, 2000
  • Bahirawakanda Vihara Buddha
    ‪19 min walk‬
  • Kandy Clock Tower
    ‪20 min walk‬
  • Asgiriya Stadium
    ‪4 min drive‬
  • Kandy (KDZ-Polgolla Reservoir)
    ‪22 min drive‬

Room options

View all photos for Suite Room

Suite Room

Suite Room

Highlights

Air conditioning
LED TV
Premium bedding
Separate bedroom
Memory foam bed
Ceiling fan
Bidet
Bathrobes
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
LED TV
Premium bedding
Separate bedroom
Memory foam bed
Ceiling fan
Bidet
Private bathroom
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Air conditioning
LED TV
Premium bedding
Separate bedroom
Memory foam bed
Ceiling fan
Bidet
Private bathroom
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
LED TV
Premium bedding
Separate bedroom
Memory foam bed
Ceiling fan
Bidet
Private bathroom
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

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About the area

Kandy

A family-friendly stay in Kandy awaits you at Hotel Topaz. Within a 20-minute stroll, you'll find Kandy Clock Tower and Bahirawakanda Vihara Buddha. Highlights at this resort include 2 restaurants, a full-service spa and an outdoor swimming pool. .At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor tennis court, karaoke, kids' swimming pool and pool loungers. Business travelers can take advantage of a meeting room, a conference centre, and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of a shopping centre shuttle. .Places within a 30-minute walk of this 3-property class Kandy resort include Commonwealth War Cemetery and Asgiriya Stadium.
View more Resorts in KandyOpens in a new window

What's nearby

  • Kandy Clock Tower - 20 min walk
  • Kandy Lake - 4 min drive
  • National Hospital Kandy - 5 min drive
  • Royal Palace of Kandy - 5 min drive
  • Temple of the Tooth - 7 min drive

Getting around

  • Kandy Railway Station - 10 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 161 min drive

Restaurants

  • ‪KFC - ‬20 min walk
  • ‪Soul Food - ‬4 min drive
  • ‪Kandyan Muslim Hotel - ‬3 min drive
  • ‪Dindigul Thalappakatti - ‬16 min walk
  • ‪Dinemore - ‬11 min walk

About this property

Hotel Topaz

Family-friendly resort with 2 restaurants and full-service spa
Hotel Topaz offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. A children's pool, a rooftop terrace, and spa services are also featured at the family-friendly Hotel Topaz. A shopping centre shuttle and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kandy resort.

  • 1 building
  • 73 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1976
  • Karaoke
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Topaz offers 73 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

Languages

English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: LKR 3,000 for adults and LKR 1,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Karaoke
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Shopping

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Topaz

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for LKR 2500.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately LKR 3000 for adults and from LKR 1500 for children
  • Rollaway bed fee: LKR 2500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Topaz
Hotel Topaz Kandy
Topaz Kandy
Hotel Topaz Kandy
Hotel Topaz Resort
Hotel Topaz Resort Kandy

Frequently asked questions

What is the cancellation policy at Hotel Topaz?

Hotel Topaz offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Topaz?

Yep, Hotel Topaz has a free self car park.

Is there a spa on site at Hotel Topaz?

Yep, there is an onsite spa at Hotel Topaz. You'll enjoy services like massages.

Does Hotel Topaz have a pool?

Hotel Topaz has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Hotel Topaz?

Hotel Topaz features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Hotel Topaz a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hotel Topaz.

Is Hotel Topaz family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as childcare services in the guestrooms, it's no surprise that Hotel Topaz is a hit with families.

Does Hotel Topaz serve breakfast?

Yeah, cooked-to-order breakfast is available daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel Topaz?

No, Hotel Topaz does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Topaz?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Topaz?

Check-in begins at 12:30 PM. Check-out time is noon.

Are pets allowed at Hotel Topaz?

No, pets and service animals are not allowed.

Hotel Topaz Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 32 reviews
Rating 8 - Good. 16 out of 32 reviews
Rating 6 - Okay. 5 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dario, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with super friendly staff and good food options for breakfast and dinner. Incredible view of Kandy and surroundings.
Stayed 1 night in Jul 2024

10/10 Excellent

Nadeeka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would just like to thank the staff of Hotel Topaz for making our stay so comfortable! From the minute you enter the hotel the staff was always so friendly and always willing to take care of any questions we had. The housekeeping staff made sure our room was always spotless and they would go so far to make the bed in a different design every day. We were there for nine nights and so details like this were something we looked forward to and always put a smile on our faces. Special thank you to the restaurant staff - Supervisor Puspakumar is so attentive and made sure his staff were looking after the guests. Thank you to the waiters Kavindu, Sampath, and Malinda who took brilliant care of us. Also, Chef Ashitha's food is wonderful and breakfast is just fantastic at this hotel. A detail I would like to mention is that the pool facilities are being renovated however every detail was thought through and they gave us hotel transportation to and from a nearby hotel pool so that we did not miss out on swimming. Thank you Hotel Topaz and I so look forward to returning!
Stayed 9 nights in Jul 2024

8/10 Good

Haris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Clean rooms, good space, comfortable beds & good ambience. Pool is nice too! The property is on the hill so the view is amazing. I would recommend booking it
Stayed 1 night in Mar 2022

8/10 Good

Ajith Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property is high on the hill so had beautiful views from our room and from the restaurant and roof terrace. Very nice pool but lots of steps down to it so we used it less than we normally would have. Not an easy trip into Kandy town, we would walk down but would always get a tuk-tuk back as it was so hilly.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness
An average hotel with friendly staff
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is outside Kandy transport is required to and from Shuttle bus is mainly for staff Hotel is primarily used by travel firms Views are brilliant
Stayed 3 nights in Apr 2019

10/10 Excellent

Rajiv, Vienna, VA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; clean rooms and great staff. Restaurant was also very good
Stayed 1 night in Feb 2019

8/10 Good

VIJAY ANAND

Liked: Cleanliness, staff & service, room comfort
one night stay at Topaz Kandy
The hotel has a good view and the service was good.. but the property is old and the rooms are okay.. ideal for a short stay..
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with a view
A very nice hotel on top of a hill with a stunning view. 10-15 min walk from hustle and bustle of Kandy, which is a bonus. Smooth check in which was important after a long flight and a long taxi ride from the airport to Kandy. Staff very helpful and attentive, a huge comfy clean room with a nice view. Breakfast buffet highly recommended: a very good variety of food (including English and Asian), very good quality, very tasty. We have also tried their buffet and were not disappointed. The hotel has also a nice pool area with a pool bar. This hotel was a pleasant surprise. Advertised on Hotels.com as 3* but I think it is 4* Highly recommended.
Stayed 3 nights in Jan 2019

8/10 Good

Owen

Liked: Cleanliness, staff & service, room comfort
Amazing views of Kandy from Hotel Topaz.
Arrived at the hotel in mid afternoon and received a warm welcome. The hotel is challenging to find but the location views when inside the hotel are so great. We enjoyed the use of the SPA there and being a hotel.com we got 50% of the fees instead of the standard discount which was nice. The only thing which was lacking was the disappointing food in the restaurant and at breakfast. Maybe not as well suited for westerners but that was my only criticism. Also we got a late check out so enjoyed the pool for a little longer.
Stayed 1 night in Dec 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want to go nack
Loved it. Older hotel but well maintained and great atmosphere as well as service
Stayed 4 nights in May 2018

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful location outside Kandy
Nice hotel great pool and service was excellent. Food was great as well.
Stayed 2 nights in Mar 2018

10/10 Excellent

Raman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

8/10 Good

Percy

Liked: Cleanliness, staff & service, property conditions & facilities
Scenic location
Buffet was value for money. Service was friendly. Only negative was its location being far from town area for shopping, etc.

4/10 Poor

Keith, leicestershire england

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful views staff unprofessional
Beautiful hotel set high above Kandy about a kilometre out from tbe city. No transport to town other than staff minibus at 7.30 and 3 times shortly after lunch. Nothing back up when asked reception unhelpful "we have no tuk tuk tele' numbers" to go down in the evening. Booked hotel car to take us to the train station when we left with reception they also rang our room to confirm night before but when we came to leave they new nothing about it. Customer relations officier was also poor in dealing with the matter offering us a later taxi to late for the train. Staff did not inspire confidence!

6/10 Okay

alenezi

6/10 Okay

alenezi

6/10 Okay

f.Alenezi

Liked: Cleanliness

6/10 Okay

Me, London

Liked: Cleanliness
Lovely but dated
Great, but the hotel is fresh out of 1975. The rooms are more modern but hotel dated. Food is bad. Overall it's ok. Nice pool.

8/10 Good

Anonymous

Liked: Staff & service
Great Mid Priced hHtel!
Very pleased with this hotel. Great food!

8/10 Good

Lars

Liked: Cleanliness, staff & service, room comfort
Hotell med fantastisk utsikt over Kandy
Et flott utsiktshotell med en fantastisk utsikt. Ligger litt langt fra sentrum. Hotellet er godt brukt, litt slitent. De har god service og er vennlige. Vi var litt uheldige med aircondition på rommet, men det resulterte i oppgradering til et stort flott rom. Badebassenget var bra. Hotellet er ypperlig for familie og eller flere som reiser sammen. Som par kan det bli litt langt fra sentrum om man ønsker å oppleve noe av kveldslivet i Kandy - men det er mulig met TUK TUK.
Stayed 3 nights in Dec 2019