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Radisson Hotel Kandy

4.0 star property
Hotel with 2 restaurants, near Temple of the Tooth

Photo gallery for Radisson Hotel Kandy

Outdoor pool, pool loungers
Aerial view
Outdoor pool, pool loungers
Terrace/patio
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Spa
The current price is NZ$206
includes taxes & fees
2 Apr - 3 Apr

Explore the area

Map
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000
  • Kandy Lake
    ‪6 min walk‬
  • Temple of the Tooth
    ‪18 min walk‬
  • Royal Palace of Kandy
    ‪4 min drive‬

Room options

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room - 15% Discount on Food and Soft Beverages

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room - 15% Discount on Food and Soft Beverages

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Lake View - 15% Discount on Food and Soft Beverages

Suite, Lake View - 15% Discount on Food and Soft Beverages | View from room

Suite, Lake View - 15% Discount on Food and Soft Beverages

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages

Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages

Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Memory foam bed
  • 27 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - 15% Discount on Food and Soft Beverages

Premium bedding, down duvets, memory-foam beds, minibar

Superior Room - 15% Discount on Food and Soft Beverages

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Memory foam bed
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Room - 15% Discount on Food and Soft Beverages

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room - 15% Discount on Food and Soft Beverages

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Memory foam bed
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Kandy

Radisson Hotel Kandy puts you in the heart of Kandy, within a 20-minute stroll of Temple of the Tooth and Kandyan Art Association & Cultural Centre. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, spa services and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Kandy hotel include British Garrison Cemetery and Royal Botanical Garden.

What's nearby

  • Kandy Lake - 6 min walk - 0.5 km
  • Temple of the Tooth - 18 min walk - 1.5 km
  • Kandyan Art Association & Cultural Centre - 20 min walk - 1.7 km
  • National Hospital Kandy - 3 min drive - 2.0 km
  • Royal Palace of Kandy - 4 min drive - 2.4 km

Getting around

  • Kandy Railway Station - 6 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 160 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬16 min walk
  • ‪Hideout Lounge - ‬12 min walk
  • ‪The Empire Café - ‬16 min walk
  • ‪Soul Food - ‬14 min walk
  • ‪Burger King - ‬13 min walk

About this property

Radisson Hotel Kandy

Hotel with 2 restaurants, near Temple of the Tooth
Radisson Hotel Kandy offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Radisson Hotel Kandy. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kandy hotel.

  • 122 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Radisson Hotel Kandy offers 122 accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include massages. The spa is open daily.

Languages

English

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Hotel Kandy

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 46
  • Christmas Eve (24 December) Gala Dinner per child: USD 23 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 46
  • New Year's Eve (31 December) Gala Dinner per child: USD 23 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

OZO Kandy Hotel
OZO Kandy
OZO Kandy Sri Lanka Hotel
OZO Sri Lanka Hotel
OZO Kandy Sri Lanka
OZO Sri Lanka
Radisson Blu Kandy
OZO Kandy Sri Lanka
Radisson Hotel Kandy Hotel
Radisson Hotel Kandy Kandy
Radisson Hotel Kandy Hotel Kandy

Frequently asked questions

What is the cancellation policy at Radisson Hotel Kandy?

Radisson Hotel Kandy offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Radisson Hotel Kandy?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Radisson Hotel Kandy on 2 Apr 2025 start from NZ$206.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Radisson Hotel Kandy?

Yep, Radisson Hotel Kandy has a free self car park. Onsite parking is limited.

Is there a spa on site at Radisson Hotel Kandy?

Yep, SPA is available for guests. You'll enjoy services like massages.

Does Radisson Hotel Kandy have a pool?

Radisson Hotel Kandy has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Radisson Hotel Kandy?

Radisson Hotel Kandy features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Radisson Hotel Kandy a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Radisson Hotel Kandy.

Is Radisson Hotel Kandy family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Radisson Hotel Kandy is a hit with families.

Does Radisson Hotel Kandy serve breakfast?

Yep, buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Radisson Hotel Kandy?

No, Radisson Hotel Kandy does not offer an airport shuttle service.

Is there a bar or restaurant at Radisson Hotel Kandy?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Radisson Hotel Kandy?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Radisson Hotel Kandy?

No, pets and service animals are not allowed.

Radisson Hotel Kandy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 225 out of 440 reviews
Rating 8 - Good. 162 out of 440 reviews
Rating 6 - Okay. 32 out of 440 reviews
Rating 4 - Poor. 12 out of 440 reviews
Rating 2 - Terrible. 9 out of 440 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Pritam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good, but can do better!
It was our first stay in Sri Lanka, but I must say, charging for extra bottles of water … that’s not acceptable anymore, c’mon! Food was ok, I would rate 3.5 out of 5, service of the staff were also ok! Overall, I think they still have a lot of room for improvement
Stayed 2 nights in Dec 2024

8/10 Good

Harvey, Halesowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, professional and friendly
Stayed 1 night in Dec 2024

8/10 Good

Gnyanesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
liked location
Stayed 1 night in Dec 2024

4/10 Poor

Usman Ahzaz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Nijo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet comfortable facility.
Stayed 4 nights in Dec 2024

10/10 Excellent

Syed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Hotel and wonderful staff. Dining Options are great and the live music is simply awesome. Great Choice !!
Stayed 1 night in Nov 2024

6/10 Okay

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice reliable hotel with good service and cleanliness. Road approaching the hotel is on a slope and unlit making it unsafe (accident and injury, not mugging) at night
Stayed 2 nights in Dec 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights here. The hotel, staff and service were great. Room was clean and comfortable. Breakfast was excellent; dined one night at the bar beside the pool and the fried vegetarian wraps were delicious. Pool was clean and so refreshing. Easy to walk into the city for eating options. Overall, enjoyed it here!
Stayed 3 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Manal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have enjoyed my stay. Nice View from the balcony. Spacious and clean room. liked the pool as well. I wished they have Hala food.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
This is a good hotel and staff are very attentive & helpful. I was particularly impressed with our room cleaner (Chamika) who every day surprised us with a beautiful towel sculpture left on the bed. He is really talented! I was, however, disappointed with the room lightin. You have to put every room light on during the evening (waste of electricity) and even then the rooom was not bright enough. It would be far more economical and practical to have a main ceiling light.
Stayed 4 nights in Sep 2024

4/10 Poor

Sajith

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Housekeeping is pretty bad. We received a room WITHOUT dental kits, bathroom slippers and had to call seceral times to get an Iron/Ironing Board. Staff in general is really good, friendly and helpful though it's just that their Housekeeping shouldn't overlook the room amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Wellesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2024

8/10 Good

Bernard

Stayed 1 night in Jul 2024

8/10 Good

Thikshan, New Jersey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location,the staff very friendly. The amenities should be ergonomic. Wish they had a few more towels available, especially given the humidity.
Stayed 1 night in Jul 2024

4/10 Poor

Rekha

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy hotel, horrible experience. A/c doesn’t work in the room. Water pressure and temperature zero. Smelly rooms. Never ever recommend anyone. Think before u book. Shame for Radisson Brand
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmed

Stayed 2 nights in Jul 2024

8/10 Good

Thomas, Johnson City

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, and nicely situated.
Stayed 3 nights in Jun 2024

10/10 Excellent

Davina

Stayed 1 night in Jul 2024

4/10 Poor

Philomena

Stayed 3 nights in May 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Philip

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the worst hotel we have stayed in. Main issue was the cleanliness, hopefully i can add photos to this review to show the state on the Bedding, looked like the sheets hadnt been washed since someone deficated on them!!! As for the smell in the room, what looked like someone died on the carpets and the food looking like it had been out for days! If we could have moved hotels that evening we would have, but it was late when we arrived. Staff response to the state of the rooms...."well it's one of our nicest rooms...." but it doesnt matter if its so dirty! Anyway, we checked out the next day rather than staying for the 3 nights booked. The general manager said "he understood and that we should apply for the refund of the 2 unused nights through Expedia and that he would sort it out at his end. The team at Expedia were very helpful but guess what, refund rejected. Having now tried twice to contact Radisson directly with no response we decided to do this review. Having had an amazing stay at the Radisson Red in Cape Town recently, it is not the chain, but i think a management change in Kandy would help! One final word of warning, the TukTuk driver in the smart white outfit who hangs around the hotel and is friends with the luggage guy at the hotel should be barred. He is aggressive, threatens you when you just want to walk to the Lake, threatens taxi drivers! Beware. I dont like giving these kinds of reviews but needs doing to save other travellers.
Stayed 3 nights in Apr 2024