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Sheraton Kansas City Hotel at Crown Center

4.0 star property
Hotel with a 24-hour fitness centre, steps from Crown Center

Photo gallery for Sheraton Kansas City Hotel at Crown Center

Outdoor pool, open 5:00 AM to 10:00 PM, pool loungers
Serves breakfast, lunch and dinner
Luxury Suite, 1 King Bed (View)
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Gym
The current price is NZ$397
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
2345 McGee Street, Kansas City, MO, 64108
  • Crown Center
    ‪1 min walk‬
  • SEA LIFE Kansas City Aquarium
    ‪5 min walk‬
  • LEGOLAND® Discovery Center
    ‪6 min walk‬
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    ‪12 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed (View)

Luxury Suite, 1 King Bed (View)

Luxury Suite, 1 King Bed (View)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 101 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Corner

Executive Suite, 1 Bedroom, Corner | Living area

Executive Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Corner (View)

Junior Suite, 1 King Bed with Sofa bed, Corner (View) | Living area

Junior Suite, 1 King Bed with Sofa bed, Corner (View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

The Westin Kansas City at Crown Center

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1000)
The price is NZ$459
for 1 room
includes taxes & fees
2 Mar - 3 Mar
The Westin Kansas City at Crown Center

About the area

Kansas City

Sheraton Kansas City Hotel at Crown Center puts you in the heart of Kansas City, within just a 10-minute stroll of Crown Center and Hallmark Visitors Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .Spectators serves barbecue and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. 15 meeting rooms and limo/town car service are among the business amenities offered. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning full breakfast is served between 6:00 AM and 11 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Crown Center District hotel include Liberty Memorial and T-Mobile Center.

What's nearby

  • Crown Center - 1 min walk
  • LEGOLAND® Discovery Center - 6 min walk
  • Science City at Union Station - 10 min walk
  • T-Mobile Center - 18 min walk
  • Kansas City Convention Center - 2 min drive

Getting around

  • Union Station Tram Stop - 6 min walk
  • Kansas City Union Station - 7 min walk
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Fiorella's Jack Stack Barbecue - ‬12 min walk
  • ‪Spectators Sports Bar and Grill - ‬1 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Burnt End BBQ - ‬7 min walk
  • ‪One East - ‬7 min walk

About this property

Sheraton Kansas City Hotel at Crown Center

Hotel with a 24-hour fitness centre, steps from Crown Center
Sheraton Kansas City Hotel at Crown Center offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 15 meeting rooms and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Kansas City Hotel at Crown Center. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

  • 720 guestrooms or units
  • 42 levels
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Kansas City Hotel at Crown Center offers 720 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature down duvets. 55-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 29 per day; includes in/out privileges)
  • Covered valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Spectators

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 22 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 17.95 per day (rates may vary)
  • Covered self-parking fee: USD 29.00 per day (in/out privileges)
  • Valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Crown
Sheraton Hotel Crown
Sheraton Kansas City Crown Center
Sheraton Kansas City Hotel Crown Center
Sheraton Hotel Crown Center
Sheraton Crown Center
Hyatt Regency Kansas City
Sheraton Kansas City Hotel At Crown Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel
Sheraton Kansas City Hotel at Crown Center Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel Kansas City

Frequently asked questions

What is the cancellation policy at Sheraton Kansas City Hotel at Crown Center?

Sheraton Kansas City Hotel at Crown Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Kansas City Hotel at Crown Center?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Sheraton Kansas City Hotel at Crown Center on 2 Mar 2025 start from NZ$397.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Kansas City Hotel at Crown Center?

Yep, Sheraton Kansas City Hotel at Crown Center has a covered self car park with in/out privileges for USD 29.00 per day.

Does Sheraton Kansas City Hotel at Crown Center have a pool?

Sheraton Kansas City Hotel at Crown Center has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 5:00 AM to 10:00 PM.

What makes Sheraton Kansas City Hotel at Crown Center a romantic place to stay?

A lounge bar and late-night room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sheraton Kansas City Hotel at Crown Center.

Is Sheraton Kansas City Hotel at Crown Center family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Sheraton Kansas City Hotel at Crown Center is a hit with families.

Does Sheraton Kansas City Hotel at Crown Center serve breakfast?

Sure does, full breakfast is on offer daily from 6:00 AM to 11 AM.

Is there a free airport shuttle available at Sheraton Kansas City Hotel at Crown Center?

No, Sheraton Kansas City Hotel at Crown Center does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Kansas City Hotel at Crown Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Kansas City Hotel at Crown Center?

Check-in begins at 4:00 PM. Check-out time is noon.

Sheraton Kansas City Hotel at Crown Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be sure to ask for a room that is away from the elevators. They run all night from Floor 1 - 28, and you will hear every stop and start from a room beside the elevator. I needed the earplugs I always pack for trips. Other than this circumstance, I thought the hotel was quite wonderful.
Stayed 2 nights in Nov 2024

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Paid for an executive suite. Room was great. Bed was the worst bed I have had in a hotel. Heard the elevator go up and down all night. Other than that it was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Stayed 2 nights in Oct 2024

10/10 Excellent

gabriela

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffing
Stayed 1 night in Oct 2024

10/10 Excellent

Rosa M

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle, Corona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness
Decent.
Stayed 1 night in Oct 2024

8/10 Good

Amy Phillips's

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Tonderlear

Travelled with family
Disliked: Cleanliness, amenities
Bedding was dirty... bathroom sink did not drain... we had to switch rooms upon arrival as TV did not work..
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathleen, OSWEGO

Stayed 2 nights in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, close top crown center
Stayed 3 nights in Oct 2024

6/10 Okay

Travis

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher, Fincastle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for Crown Center events! Lovely rooms and views of KC.
Stayed 1 night in Aug 2024

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much construction
Stayed 1 night in Aug 2024

10/10 Excellent

Terri

Stayed 4 nights in Aug 2024

2/10 Terrible

Kelly

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location is great, the property is very nice, the room was very comfortable, until... the person in the room above me left there water running and it flooded down through my ceiling in the middle of the night. It was a rude awakening and the overnight front desk person was extremely rude. The ceiling was cracking in three different places and they refused to move me to a new room until I cleared out all my stuff of the affected room. I didn't feel safe and was sent in alone. She was apparently annoyed with the inconvenience, distracting her from her lounge chair and her cell phone. I was so exhausted and it took about 90 minutes to get it handled. They generously gave me points for future stays and comp'd my $7 coffee. I don't recommend this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gretel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Alan

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Always loved this hotel. This used to be a luxury hotel. Rates are more fitting for a medium quality hotel. The beautiful restaurant overlooking the lobby is now barren. Skies, the rotating restaurant on top is closed. The room was clean, but the shower was cold. Charged $25 a night for self parking. The manager offered Bonvoy points, but didn’t follow through. At $300 a night, including taxes fees and parking, there are much better stays in Kansas City. Extremely disappointed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Saundra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay with beautiful views!
Stayed 1 night in Aug 2024

10/10 Excellent

Devon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jordan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024