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Hilton Kansas City Country Club Plaza

4.5 star property
Suburban Kansas City hotel in West Plaza with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Kansas City Country Club Plaza

Exterior
Reception
Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Suite, 1 Queen Bed, Accessible, Bathtub (Mobility Accessible, 2 Room Suite)
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Parking available
  • Gym
  • Bar
The price is NZ$206
includes taxes & fees
1 Jan - 2 Jan 2025

Explore the area

Map
770 W 47th St, Kansas City, MO, 64112
  • Country Club Plaza
    1 min walk
  • Kansas City Art Institute
    16 min walk
  • Kemper Museum of Contemporary Art
    17 min walk
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    21 min drive

Room options

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (Mobility Accessible, 2 Room Suite)

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility Accessible, 2 Room Suite)

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility Accessible, 2 Room Suite)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

27-inch LCD TV with cable channels, TV, pay films

Studio Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

27-inch LCD TV with cable channels, TV, pay films

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, View (Plaza)

27-inch LCD TV with cable channels, TV, pay films

Deluxe Suite, 1 King Bed, View (Plaza)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

27-inch LCD TV with cable channels, TV, pay films

Studio Suite, 1 King Bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

27-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Plaza View)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Plaza View)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, View (Plaza)

27-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, View (Plaza)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Deluxe Studio Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Deluxe Studio Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, View (Plaza)

Presidential Suite, 1 King Bed (Plaza) | Living area

Presidential Suite, 1 King Bed, View (Plaza)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
LCD TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

27-inch LCD TV with cable channels, TV, pay films

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing, 2 Room Suite)

Bathroom shower

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing, 2 Room Suite)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds (Plaza View)

27-inch LCD TV with cable channels, TV, pay films

Studio Suite, 2 Queen Beds (Plaza View)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 1 King Bed (Plaza View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed (Plaza View)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

InterContinental Kansas City at The Plaza, an IHG Hotel

Pool
Pet-friendly
Kids pool
Free WiFi
4.1 out of 5, Very good, (1001)
The price is NZ$332
for 1 room
includes taxes & fees
8 Jan - 9 Jan
InterContinental Kansas City at The Plaza, an IHG Hotel

About the area

Kansas City

A luxury stay in Kansas City awaits you at Hilton Kansas City Country Club Plaza. Within steps you'll find Country Club Plaza and Jacob L. Loose Memorial Park within a 15-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and pool loungers. 2900 square feet (269 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4.5-property class West Plaza hotel include University of Kansas Medical Center and Crown Center.

What's nearby

  • University of Missouri-Kansas City - 17 min walk
  • Nelson-Atkins Museum of Art - 19 min walk
  • University of Kansas Medical Center - 3 min drive
  • Uptown Theater - 3 min drive
  • Crown Center - 6 min drive

Getting around

  • City Market Tram Stop - 9 min drive
  • Kansas City Union Station - 12 min drive
  • Kansas City International Airport (MCI) - 30 min drive

Restaurants

  • ‪Made In Kansas City Marketplace - ‬6 min walk
  • ‪Jack Stack Barbecue - ‬8 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪McCormick & Schmick's Seafood & Steaks - ‬3 min walk
  • ‪Panera Bread - ‬3 min walk

About this property

Hilton Kansas City Country Club Plaza

Suburban Kansas City hotel in West Plaza with a 24-hour fitness centre
Hilton Kansas City Country Club Plaza offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2900 square feet (269 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Kansas City Country Club Plaza. For a fee, parking is available.

This 4.5-star Kansas City hotel is smoke free.

  • 257 guestrooms or units
  • 18 levels
  • Conference rooms
  • 2900 sq ft of conference space
  • 269 sq. m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Kansas City Country Club Plaza offers 257 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 27-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 26 per day; includes in/out privileges)
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 22.95 for adults and USD 3 to 22.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Heated pool
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2,900 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Low-height electrical sockets in bathroom
  • No lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check in from 3:00 PM to 3:00 AM and 6:00 AM to 3:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from December 4 2024 to December 20 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from 15 December 2024 to 21 December 2024 (completion date subject to change). The following areas are affected:
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 3 to 22.95 for adults and USD 3 to 22.95 for children
  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Covered self-parking fee: USD 26 per day (in/out privileges)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Suites Country Club Plaza
Sheraton Suites Hotel Country Plaza Club
Kansas City Sheraton
Sheraton Country Plaza Hotel Kansas City
Sheraton Hotel Country Plaza
Sheraton Kansas City
Sheraton Suites Country Club Plaza Hotel Kansas City
Sheraton Suites Country Club Plaza Hotel
Hilton Kansas City Plaza
Sheraton Suites Country Club Plaza
Hilton Kansas City Country Club Plaza Hotel
Hilton Kansas City Country Club Plaza Kansas City
Hilton Kansas City Country Club Plaza Hotel Kansas City

Frequently asked questions

What is the cancellation policy at Hilton Kansas City Country Club Plaza?

Hilton Kansas City Country Club Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Kansas City Country Club Plaza?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Kansas City Country Club Plaza on 1 Jan 2025 start from NZ$206.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Kansas City Country Club Plaza?

Yep, Hilton Kansas City Country Club Plaza has a covered self car park with in/out privileges for USD 26 per day.

Does Hilton Kansas City Country Club Plaza have a pool?

Yep, and guests recommend it! Take your pick from a heated pool, an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM. The swimming pool will be unavailable from December 4 2024 to December 20 2024 (dates subject to change).

What luxury perks are available at Hilton Kansas City Country Club Plaza?

Hilton Kansas City Country Club Plaza features a heated pool, an outdoor pool and an indoor pool.

What makes Hilton Kansas City Country Club Plaza a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Kansas City Country Club Plaza.

Is Hilton Kansas City Country Club Plaza family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Kansas City Country Club Plaza is a hit with families.

Does Hilton Kansas City Country Club Plaza serve breakfast?

Sure does, buffet brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Kansas City Country Club Plaza?

No, Hilton Kansas City Country Club Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Kansas City Country Club Plaza?

Yep, they've got a lounge bar and an onsite restaurant. The property will be renovating its dining venue from December 15 2024 until December 21 2024 (completion date subject to change).

What time are check-in & check-out at Hilton Kansas City Country Club Plaza?

Check-in is from 3:00 PM to 3:00 AM, and 6:00 AM to 3:00 PM. Check-out time is noon.

Hilton Kansas City Country Club Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1002 reviews" "
Rating 8 - Good. 224 out of 1002 reviews" "
Rating 6 - Okay. 97 out of 1002 reviews" "
Rating 4 - Poor. 46 out of 1002 reviews" "
Rating 2 - Terrible. 49 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
No business center…
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the staff was super helpful. Anything we needed they were on top of it immediately.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah, Hannibal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Carmen

Travelled with family
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Stayed 2 nights in Sep 2024

10/10 Excellent

Lesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the convenient shopping around the hotel . We were able to walk to all our restaurants and shops so fun. Nice staff. Parking got full on game days .
Stayed 4 nights in Sep 2024

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Terry

Stayed 1 night in Sep 2024

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaint was paying $26 a night for parking. I would have parked across the street in free parking had I known. I self parked in the hotel garage. I was there less than 24 hours and had to pay $52 for parking my own car.
Stayed 1 night in Sep 2024

10/10 Excellent

chris

Stayed 3 nights in Aug 2024

10/10 Excellent

Ashley

Stayed 1 night in Aug 2024

4/10 Poor

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas, Moorpark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Alonzo

Stayed 3 nights in Aug 2024

10/10 Excellent

Johanna

Stayed 3 nights in Aug 2024

2/10 Terrible

Thomas, Moorpark

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We had two rooms, they were supposed to be on the same floor - but they weren’t. The rooms were dirty. The patio doors were broken, the fire alarm was disconnected, the patio was filthy, and the room was much smaller than pictured (we were in the Presidential Suite). The cleaning crew failed to make-up our room on two nights of our stay. One of the elevators was broken, and the other ones stunk of cleaning fluid. They elevators took forever, and the indoor pool area was unkept with missing ceiling tiles and exposed wires. The Gym had an issue, and big portable fans were drying something out - but it wasn’t appealing to think that mold spores might be floating around in the gym. There were some nice staff members, such as Eric the facilities guy. He tried to make everything better that he could. He was great, helpful and friendly. That being said, the people I was with made it a nice trip, but I wouldn’t recommend staying there again.
Stayed 4 nights in Aug 2024

8/10 Good

Dustin

Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

Cara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at this Hilton. The location in the Plaza is walking distance to many shops and restaurants. The hotel rooms are spacious and clean. The fitness center is updated and modern. The outdoor pool is nice. The breakfast buffet is wonderful. I love the parking garage under the hotel. I will stay at this hotel every time I visit KC.
Stayed 2 nights in Sep 2024

10/10 Excellent

Javier Jimenez

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very well laid out, clean and modern.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 2 nights in Sep 2024

2/10 Terrible

Dustin

Stayed 1 night in Aug 2024