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Grand Hi Lai Hotel

4.5 star property
Luxury hotel connected to a shopping centre in Kaohsiung with 13 restaurants

Photo gallery for Grand Hi Lai Hotel

Reception
View from room
Outdoor pool, open 6:30 AM to 9:30 PM, pool loungers
13 restaurants, breakfast served
Beach/ocean view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Room service
The current price is NZ$257
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
No.266, Cheng-kung 1st Rd., Kaohsiung, 801
  • Hanshin Department Store
    ‪1 min walk‬
  • Love River
    ‪8 min walk‬
  • Central Park
    ‪8 min walk‬
  • Kaohsiung (KHH-Kaohsiung Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, City View

Down duvets, in-room safe, desk, blackout curtains

Deluxe Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Separate bedroom
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Hello Kitty & Friends Family Suite

Hello Kitty & Friends Family Suite

Hello Kitty & Friends Family Suite

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • 72 sq m
  • City view
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Deluxe Room, 2 Single Beds, City View

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, City View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Toilet with electronic bidet
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for My Melody Premium Family-Harbour View

My Melody Premium Family-Harbour View

My Melody Premium Family-Harbour View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • 53 sq m
  • Harbour view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 2 Twin Beds, City View

Down duvets, in-room safe, desk, blackout curtains

Executive Room, 2 Twin Beds, City View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Toilet with electronic bidet
Separate bath and shower
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Hello Kitty & Friends Family Suite-Harbour View

Hello Kitty & Friends Family Suite-Harbour View

Hello Kitty & Friends Family Suite-Harbour View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • 66 sq m
  • Harbour view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Deluxe Suite, 2 Single Beds, City View

Down duvets, in-room safe, desk, blackout curtains

Deluxe Suite, 2 Single Beds, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Separate bedroom
  • 78 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Monkish & Friends Superior Twin

Monkish & Friends Superior Twin

Monkish & Friends Superior Twin

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for My Melody Superior Twin

My Melody Superior Twin

My Melody Superior Twin

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for GUDETAMA Superior Twin

GUDETAMA Superior Twin | View from room

GUDETAMA Superior Twin

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Room with Harbour View

Premium Room with Harbour View

Premium Room with Harbour View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Toilet with electronic bidet
  • 53 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Sanrio Family Suite

Sanrio Family Suite

Sanrio Family Suite

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Standard Double Room, 1 Double Bed, City View

Standard Double Room, 1 Double Bed, City View

Standard Double Room, 1 Double Bed, City View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Toilet with electronic bidet
Separate bath and shower
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for KEROKEROKEROPPI Superior Twin-Harbor View

KEROKEROKEROPPI Superior Twin-Harbor View

KEROKEROKEROPPI Superior Twin-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • 33 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed, Ocean View

Standard Double Room, 1 Double Bed, Ocean View

Standard Double Room, 1 Double Bed, Ocean View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Toilet with electronic bidet
Separate bath and shower
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Hello Kitty Premium Family-Harbor View

Hello Kitty Premium Family-Harbor View

Hello Kitty Premium Family-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • 53 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Hello Kitty Superior Twin-Harbor View

View from room

Hello Kitty Superior Twin-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior 1 double bed, city view, 2 rooms

Down duvets, in-room safe, desk, blackout curtains

Superior 1 double bed, city view, 2 rooms

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • 66 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Hello Kitty Family Suite-Sea View

Hello Kitty Family Suite-Sea View

Hello Kitty Family Suite-Sea View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • 66 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 double bed, harbor view, 2 rooms

Down duvets, in-room safe, desk, blackout curtains

Superior 1 double bed, harbor view, 2 rooms

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • 66 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds, City View

Down duvets, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds, City View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Toilet with electronic bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for My Melody Superior Room-Harbor View

My Melody Superior Room-Harbor View

My Melody Superior Room-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • 33 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Elite Double Room, City View

Down duvets, in-room safe, desk, blackout curtains

Elite Double Room, City View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Toilet with electronic bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for My Melody & Kuromi Family Suite

My Melody & Kuromi Family Suite

My Melody & Kuromi Family Suite

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • 59 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Harbour View

View from room

Superior Double Room, Harbour View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Toilet with electronic bidet
  • 33 sq m
  • Harbour view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Kuromi Superior Room-Harbor View

Kuromi Superior Room-Harbor View

Kuromi Superior Room-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • 33 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Harbour View

Down duvets, in-room safe, desk, blackout curtains

Superior Twin Room, Harbour View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Toilet with electronic bidet
  • 33 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for KIKI LALA Superior Twin-Harbor View

KIKI LALA Superior Twin-Harbor View

KIKI LALA Superior Twin-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • 33 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed, City View

Down duvets, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed, City View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Toilet with electronic bidet
Separate bath and shower
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, City View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Toilet with electronic bidet
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for BAD BADTZ-MARU Superior Double-Harbor View

BAD BADTZ-MARU Superior Double-Harbor View

BAD BADTZ-MARU Superior Double-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout curtains
Down duvet
Hairdryer
Toilet with electronic bidet
  • 33 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Family Room with Harbor View

Premium Family Room with Harbor View

Premium Family Room with Harbor View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Toilet with electronic bidet
  • 53 sq m
  • Harbour view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

HOTEL COZZI Zhongshan Kaohsiung

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1002)
The price is NZ$452
for 1 room
includes taxes & fees
15 Mar - 16 Mar
HOTEL COZZI Zhongshan Kaohsiung

About the area

Kaohsiung

Grand Hi Lai Hotel puts you in the heart of Kaohsiung, connected to a shopping centre and within a 20-minute stroll of Love River and Central Park. Highlights at this luxury hotel include 13 restaurants, 2 coffee shops/cafes and an outdoor swimming pool. .The theme restaurant, 43F海港餐廳, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the kids' swimming pool and pool loungers as well as access to bike hire. Added amenities include free Wi-Fi in public areas, a conference centre and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4.5-property class Kaohsiung City Centre hotel include Pier-2 Art Center and Liuhe Night Market.

What's nearby

  • Love River - 8 min walk
  • Central Park - 8 min walk
  • Pier-2 Art Center - 3 min drive
  • Liuhe Night Market - 3 min drive
  • Dream Mall - 4 min drive

Getting around

  • Gushan Station - 6 min drive
  • Glory Pier Station - 6 min walk
  • Kaohsiung (KHH-Kaohsiung Intl.) - 19 min drive

Restaurants

  • ‪一風堂EXPRESS高雄漢神本館店 - ‬1 min walk
  • ‪福園台菜海鮮餐廳 Taiwanese Restaurant - ‬1 min walk
  • ‪大廳酒廊 Lobby Lounge - ‬1 min walk
  • ‪星巴克 - ‬1 min walk
  • ‪西雅圖咖啡 - ‬1 min walk

About this property

Grand Hi Lai Hotel

Luxury hotel connected to a shopping centre in Kaohsiung with 13 restaurants
Grand Hi Lai Hotel offers its guests an outdoor pool and a children's pool. There are 13 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Grand Hi Lai Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Grand Hi Lai Hotel was completed in December 2021.

This 4.5-star Kaohsiung hotel is smoke free.

  • 1 building
  • 535 guestrooms or units
  • 45 levels
  • 13 dining venues
  • 2 coffee shops
  • Built in 1995
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Grand Hi Lai Hotel offers 535 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Free covered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: TWD 605 to 605 for adults and TWD 350 to 605 for children
  • 13 restaurants
  • 2 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 43F海港餐廳

Things to do

  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TWD 605 to 605 for adults and TWD 350 to 605 for children
  • Airport shuttle fee: TWD 1600 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: TWD 1000 per person, per night and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay and LINE Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, Apple Pay and LINE Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:30 AM to 9:30 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grand Hi
Grand Hi Lai
Grand Hi Lai Hotel
Grand Hi Lai Hotel Kaohsiung
Grand Hi Lai Kaohsiung
Hi Lai
Hi Lai Hotel
Hotel Grand Hi Lai
Grand Hi Lai Hotel Hotel
Grand Hi Lai Hotel Kaohsiung
Grand Hi Lai Hotel Hotel Kaohsiung

Frequently asked questions

What is the cancellation policy at Grand Hi Lai Hotel?

Grand Hi Lai Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hi Lai Hotel?

As of 1 Mar 2025, prices found for a 1-night stay for 2 adults at Grand Hi Lai Hotel on 2 Mar 2025 start from NZ$257.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hi Lai Hotel?

Yep, Grand Hi Lai Hotel has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Grand Hi Lai Hotel?

The closest beach to Grand Hi Lai Hotel is Xizi Bay (3.4 km).

Does Grand Hi Lai Hotel have a pool?

Grand Hi Lai Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 9:30 PM.

What makes Grand Hi Lai Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Grand Hi Lai Hotel.

Does Grand Hi Lai Hotel serve breakfast?

Yep, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hi Lai Hotel?

No, but there's an airport shuttle that runs from 6:00 AM - 11:30 PM on request for a fee.

Is there a bar or restaurant at Grand Hi Lai Hotel?

Yep, they've got a lounge bar and 13 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hi Lai Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Hi Lai Hotel?

No, only service animals are allowed.

Grand Hi Lai Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 724 out of 1005 reviews
Rating 8 - Good. 222 out of 1005 reviews
Rating 6 - Okay. 48 out of 1005 reviews
Rating 4 - Poor. 6 out of 1005 reviews
Rating 2 - Terrible. 5 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

J

Stayed 27 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, room comfort
Could not get early check-in at noon. Had to wait til 3 pm. Hotel did not appear to be at full capacity.
Stayed 1 night in Nov 2024

10/10 Excellent

shun shing steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a little but dark. Except this, it is excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter and Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfection in every way. The attention to detail, the warmth of staff, the beautiful pool and gym facilities and excellent choice of restaurants all made our stay here the best. Excellent value - We will be back!
Stayed 4 nights in Nov 2024

10/10 Excellent

HsinChung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Grand Hi Lai. Charismatic hotel with old school looks and comfort. Staff genuinely lovely and caring, comfortable room with all facilities. Highly recommend a stay here
Stayed 3 nights in Oct 2024

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

J

Stayed 16 nights in Oct 2024

10/10 Excellent

Yuhming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Jenny

Stayed 1 night in Sep 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chunyu, Los Angeles

Stayed 2 nights in Sep 2024

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2024

8/10 Good

Joshua

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cool hotel with a gym and plenty of dining options available in the same building! The staff were helpful and gave us some pointers on how to take the public commute. The only small suggestion we had was to renew some of the lamps, which may start to look old. Overall we enjoyed our stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard Merton

Loved the place and the people- so helpful and friendly
Stayed 9 nights in Jul 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 25 nights in Aug 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

6/10 Okay

Pang Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel has very extreme performance demonstration in terms of cleanliness, vibe and facilities. 1. The Facilities: I like the gym room, swimming pool and the sauna areas. This aspect demonstrates a great quality of maintenance and experience. One area to improve is the watering filtering pads placed all over the ground of 三溫暖 areas. Those holes did make the sole of my foots very very painful. However, when I walk ahead the self service washing machine room, the 10/f and 16/f are quite creepy and smelly. The signposts are not clear. 2. The room: the room are quite good, but the noise insulation are very poor. I am not sure the noise was from upper or next floor. I was awaken a few times due to the noise of some colision on the wall or bedside table for 2 nights. 3. The Lobby: the vibe is a little old fashion which moody is not engergetic. It is about the decoration only. If talking about the staff, the hotel and people all around the city are excellent. They are all polite and really friendly. They are very nice and helpful especiallyfor their services.
Stayed 3 nights in Sep 2024

8/10 Good

Kuan-Jung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lisha

Travelled with family
Liked: Cleanliness, amenities
Check in took a bit longer than expected. It’s a big hotel, but the property seems a bit outdated.
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

CHI CHENG, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Helpful staff, good hotel, great breakfast and swimming pool
Stayed 2 nights in Aug 2024

8/10 Good

Wayne

Stayed 3 nights in Aug 2024