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The Retreat at Ngorongoro

4.0 star property
Family-friendly hotel with full-service spa and free breakfast

Photo gallery for The Retreat at Ngorongoro

Building design
Deluxe Double or Twin Room, 1 Bedroom, Mountain View
View from property
Terrace/patio
Lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Laundry
The current price is NZ$614
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Tloma Area, Karatu, Arusha Region
  • Karatu Playground
    ‪12 min drive‬
  • Ngorongoro Crater
    ‪46 min drive‬
  • Lake Magadi
    ‪86 min drive‬
  • Lake Manyara (LKY)
    ‪58 min drive‬

Room options

View all photos for Deluxe Cottage, 1 King Bed, Mountain View

Deluxe Cottage, 1 King Bed, Mountain View

Deluxe Cottage, 1 King Bed, Mountain View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Connecting rooms available
Free cots/infant beds
Egyptian cotton bed sheets
  • 99 sq m
  • Mountain view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Mountain View

Deluxe Double or Twin Room, 1 Bedroom, Mountain View

Deluxe Double or Twin Room, 1 Bedroom, Mountain View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Connecting rooms available
Free cots/infant beds
Egyptian cotton bed sheets
  • 99 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

About the area

Karatu

A family-friendly stay in Karatu awaits you at The Retreat at Ngorongoro. You'll be 26.5 km (16.5 mi) from Lake Manyara National Park and 34.1 km (21.2 mi) from Ngorongoro Crater. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers as well as access to ecotours. A meeting room and a conference centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and spa services. Free continental breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of free self parking. .Sights in the region of this 4-property class Karatu hotel include Lake Magadi and Lake Manyara.

What's nearby

  • Ngorongoro Conservation Area - 13 min walk - 1.1 km
  • Karatu Playground - 12 min drive - 6.0 km
  • Lake Manyara National Park - 36 min drive - 26.5 km
  • Ngorongoro Crater - 46 min drive - 34.2 km
  • Lake Magadi - 86 min drive - 57.7 km

Getting around

  • Arusha (ARK) - 165 min drive

Restaurants

  • ‪Restaurant Simba Lodge - ‬31 min drive
  • ‪Lilac Café - ‬12 min drive
  • ‪Kona Mbulu Restaurant - ‬12 min drive
  • ‪Jack's Pub - ‬12 min drive
  • ‪Rhotia Coffee Corner - ‬31 min drive

About this property

The Retreat at Ngorongoro

Family-friendly hotel with full-service spa and free breakfast
The Retreat at Ngorongoro offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, spa services, and a terrace are also featured at the family-friendly The Retreat at Ngorongoro. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Karatu hotel is smoke free.

  • 27 guestrooms or units
  • Built in 2016
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Retreat at Ngorongoro offers 27 accommodations with fireplaces and a safe. Rooms open to furnished balconies. This individually decorated and furnished accommodation includes day beds and desks. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, bathrobes, slippers and designer toiletries. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.

Languages

English, Swahili

Similar properties

Terrace/patio

Ngorongoro Lodge member of Meliá Collection

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 2 reviews
The price is NZ$2,299
includes taxes & fees
20 Apr - 21 Apr
Ngorongoro Lodge member of Meliá Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Living room
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Retreat at Ngorongoro

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Retreat Ngorongoro Karatu
The Retreat at Ngorongoro Hotel
The Retreat at Ngorongoro Karatu
The Retreat at Ngorongoro Hotel Karatu

Frequently asked questions

What is the cancellation policy at The Retreat at Ngorongoro?

The Retreat at Ngorongoro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Retreat at Ngorongoro?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at The Retreat at Ngorongoro on 27 Apr 2025 start from NZ$614.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Retreat at Ngorongoro?

Yep, The Retreat at Ngorongoro has a free self car park.

Is there a spa on site at The Retreat at Ngorongoro?

Yep, there is an onsite spa at The Retreat at Ngorongoro. You'll enjoy services like Thai massages.

Does The Retreat at Ngorongoro have a pool?

The Retreat at Ngorongoro has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes The Retreat at Ngorongoro a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Retreat at Ngorongoro.

Is The Retreat at Ngorongoro family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Retreat at Ngorongoro is a hit with families.

Does The Retreat at Ngorongoro serve breakfast?

Yeah, free continental breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at The Retreat at Ngorongoro?

No, The Retreat at Ngorongoro does not offer an airport shuttle service.

Is there a bar or restaurant at The Retreat at Ngorongoro?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Retreat at Ngorongoro?

Check-in begins at 11 AM. Check-out time is 10 AM.

Are pets allowed at The Retreat at Ngorongoro?

No, pets and service animals are not allowed.

The Retreat at Ngorongoro Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Panayiotis, FLORENCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in somewhat isolated area. Very friendly and accommodating staff. Only regret did not allow enough time to enjoy the property. The restaurant does not offer ala carte choice but requests can be accommodated.
Stayed 2 nights in Oct 2023

10/10 Excellent

Riaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont even look at something else - just book it

The staff went out of their way to make us feel welcome. The buffet style breakfast and dinner was excellent. They sent us off with a packed lunch so we can maximise our time in the National Park we visited. The accommodation was top class and well worth the money.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Glenn, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, super staff, clean bungalows and well maintained. We were very well looked after. Would definitely stay here again.
Stayed 4 nights in Aug 2018