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Hotel Indigo Karuizawa, An IHG Hotel

4.0 star property
Hotel with a full-service spa, near Karuizawa Prince Hotel Ski Resort
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Karuizawa, An IHG Hotel

Public bath
Body treatments, aromatherapy, facials, reflexology
Suite, 2 Single Beds
Exterior
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Air conditioning
  • Laundry
The price is NZ$394
includes taxes & fees
14 Jan - 15 Jan 2025

Explore the area

Map
18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111
  • Karuizawa Prince Shopping Plaza
    1 min drive
  • Karuizawa 72 West Golf Course
    2 min drive
  • 弥助鮨軽井沢店
    10 min walk
  • Karuizawa Station
    5 min drive

Room options

View all photos for Standard Room, 1 King Bed (Private Garden)

Standard Room, 1 King Bed (Private Garden)

Standard Room, 1 King Bed (Private Garden)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Garden View

Combined shower/bathtub, rainfall showerhead, hair dryer, slippers

Standard Room, 2 Single Beds, Garden View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed
Private bathroom
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Garden View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Garden View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, River View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room (Upgraded)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, River View (with View Bath)

Standard Room, 2 Single Beds, River View (with View Bath)

Standard Room, 2 Single Beds, River View (with View Bath)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
  • 32 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds

Suite, 2 Single Beds

Highlights

Deck/patio
Garden
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
  • 64 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Garden View

View from room

Standard Room, 2 Single Beds, Garden View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Private Garden)

View from room

Standard Room, 2 Single Beds (Private Garden)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, River View

Standard Room, 2 Single Beds, River View

Standard Room, 2 Single Beds, River View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
  • 32 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, River View

Standard Room, 2 Single Beds, River View

Standard Room, 2 Single Beds, River View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
  • 32 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, River View (with View Bath)

Standard Room, 1 King Bed, River View (with View Bath)

Standard Room, 1 King Bed, River View (with View Bath)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Deck/patio
Garden
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Karuizawa Prince Hotel West

Free WiFi
Restaurant
Gym
Tennis court
4.2 out of 5, Very good, (1002)
The price is NZ$655
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Karuizawa Prince Hotel West

About the area

Karuizawa

At Hotel Indigo Karuizawa, An IHG Hotel you'll be 2.5 km (1.5 mi) from Karuizawa Prince Hotel Ski Resort and 1.8 km (1.1 mi) from Karuizawa 72 West Golf Course. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering at HARNN can include massages, facials and body treatments along with aromatherapy and reflexology. The restaurant, KAGARIBI, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. KAGARIBI is the hotel's own bar. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .Attractions within a 10-minute drive of this 4-property class Karuizawa hotel include Karuizawa Prince Shopping Plaza and Hoshino Onsen Hot Spring.

What's nearby

  • Karuizawa Prince Shopping Plaza - 1 min drive
  • Karuizawa Taliesin - 4 min drive
  • Old Karuizawa Ginza Street - 4 min drive
  • Karuizawa Prince Hotel Ski Resort - 5 min drive
  • Hoshino Onsen Hot Spring - 6 min drive

Getting around

  • Karuizawa Station - 5 min drive

Restaurants

  • ‪Tully's Coffee - ‬3 min drive
  • ‪レストラン・ポルト - ‬2 min drive
  • ‪信州そば処 きりさと - ‬1 min drive
  • ‪東間そば - ‬2 min drive
  • ‪満留井 - ‬16 min walk

About this property

Hotel Indigo Karuizawa, An IHG Hotel

Hotel with a full-service spa, near Karuizawa Prince Hotel Ski Resort
Hotel Indigo Karuizawa, An IHG Hotel offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Hotel Indigo Karuizawa, An IHG Hotel also features spa services, coffee/tea in common area, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Karuizawa hotel.

  • 155 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Indigo Karuizawa, An IHG Hotel offers 155 air-conditioned accommodations with a safe and complimentary slippers. 49-inch flat-screen televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, hairdryers and children's slippers. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, HARNN. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,200 for adults and JPY 2,100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of JPY 7,000; reservation required

Restaurants on site

  • KAGARIBI
  • KAGARIBI

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4200 for adults and from JPY 2100 for children
  • Hosted evening meal: JPY 7000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Indigo Karuizawa
Indigo Karuizawa, An Ihg
Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa, An IHG Hotel Hotel
Hotel Indigo Karuizawa, An IHG Hotel Karuizawa
Hotel Indigo Karuizawa, An IHG Hotel Hotel Karuizawa

Frequently asked questions

What is the cancellation policy at Hotel Indigo Karuizawa, An IHG Hotel?

Hotel Indigo Karuizawa, An IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Karuizawa, An IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Indigo Karuizawa, An IHG Hotel on 14 Jan 2025 start from NZ$394.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Karuizawa, An IHG Hotel?

Yep, Hotel Indigo Karuizawa, An IHG Hotel has a free self car park.

Is there a spa on site at Hotel Indigo Karuizawa, An IHG Hotel?

Yep, HARNN is available for guests. You'll enjoy heaps of services like facials and body treatments.

What makes Hotel Indigo Karuizawa, An IHG Hotel a romantic place to stay?

Garden-view dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hotel Indigo Karuizawa, An IHG Hotel.

Is Hotel Indigo Karuizawa, An IHG Hotel family-friendly?

You bet! With amenities such as children's meals, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Hotel Indigo Karuizawa, An IHG Hotel is a hit with families.

Does Hotel Indigo Karuizawa, An IHG Hotel serve breakfast?

Yeah, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Indigo Karuizawa, An IHG Hotel?

No, Hotel Indigo Karuizawa, An IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Karuizawa, An IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Indigo Karuizawa, An IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Indigo Karuizawa, An IHG Hotel?

No, only service animals are allowed.

Hotel Indigo Karuizawa, An IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 210 out of 285 reviews" "
Rating 8 - Good. 54 out of 285 reviews" "
Rating 6 - Okay. 12 out of 285 reviews" "
Rating 4 - Poor. 3 out of 285 reviews" "
Rating 2 - Terrible. 6 out of 285 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ariana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my two-week trip to Japan, one of the most memorable experiences was our stay at Hotel Indigo Karuizawa, An IHG Hotel. The experience was excellent, with warm and welcoming staff. The rooms were spotless and more spacious than others we stayed in. While the location wasn’t as central, with having attractions within walking distance, it was conveniently close to the mall and train station via taxi. Although we didn’t get a chance to try the on-site restaurant, the onsen was a standout feature and a key reason we chose this hotel, despite it being the most expensive of our trip. Out of the six hotels we stayed in, this was definitely one of our favorites, and I highly recommend it.
Stayed 1 night in Sep 2024

10/10 Excellent

Jean, Greer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is great and provided very good service. The room is small and thought it might be in a little better condition and be a little more luxurious as the website seems to be a bit deceiving when booking. If you add breakfast to your rate, it’s really a good breakfast with options, but not a buffet, which was preferred for us, and the food is very good. Good service at the restaurant. Good amenities as far as free coffee/tea for the morning and nice social hour in the evening. Good location as it’s close to Shinjuku Station with subway access and train access. Good shopping just one stop away at Shinjuku Sanchome.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent, Chiba

Travelled with partner
Liked: Amenities, property conditions & facilities
Fabulous
Stayed 1 night in Sep 2024

10/10 Excellent

Margery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautifully designed: peaceful, zen like, modern and sophisticated. Staff and service excellent. Breakfast buffet was wonderful with wide array of choices. Dinner was outstanding.
Stayed 6 nights in Aug 2024

10/10 Excellent

MAKOTO

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Per Normann, Yokohama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We simply wanted to relax together on the room balcony and in the bar and restaurant. For our requirement the hotel was perfect
Stayed 2 nights in Jun 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, spacious room with nice garden view.
Stayed 2 nights in Jun 2024

10/10 Excellent

Fong Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable. Good experience.
Stayed 1 night in Feb 2024

6/10 Okay

Nick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful rooms and friendly hotel staff except for a few things…. The bidet nozzle was covered in black mold like it had never been cleaned. It might sound trivial but if you’re spending $500 a night, you expect it to be spotless. Service at the on-site restaurant was unorganized and aloof. On the night we went, the restaurant wasn’t busy and had many tables open but we were given the table closest to the door on a below freezing night. We had to flag a server down after 10 minutes once seated to get menus and take our drink order. They messed up a simple request of a burger with no cheese and the refire took almost 20 minutes at which point my dish was stone cold waiting for my wife’s to arrive. The maître d asked how everything was and when we explained we still hadn’t received my wife’s dish, he got a little annoyed and just said “it’s coming.” Why ask if you aren’t even willing to check or expedite?
Stayed 2 nights in Jan 2024

4/10 Poor

fauziah

Stayed 4 nights in Dec 2023

10/10 Excellent

CHAN

Stayed 1 night in Dec 2023

10/10 Excellent

Chun Yin Kevin, Singapore

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property landscape is very pretty and the onsen is great. Slightly far from the city centre but shuttle is available. Taxi is also an alternative and the fare won't be too expensive.

10/10 Excellent

Norman, MERCER ISLAND

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stunning garden environment, natural and beautiful. The multilingual staff are unfailingly polite and friendly. A treat
Stayed 2 nights in Oct 2023

10/10 Excellent

JUAN, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel. The room was new, clean and spacious. With balcony overlooking a forest and creek. The staff was nice and attentive. The shuttle to the train station convenient.
Stayed 1 night in Oct 2023

6/10 Okay

Masayuki

Travelled with family
Liked: Amenities, property conditions & facilities
Ok but not value for monies.
Stayed 1 night in Aug 2023

10/10 Excellent

Shu Huan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

yutaka, San Gabriel

Stayed 2 nights in Jul 2023

10/10 Excellent

Manuel Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ideal retreat in the Forest
The hotel looks pretty new, nice design, modern and relaxing, definitely a comfortable place to relax and enjoy the nature around Karuizawa, without being too far from the city, the staff was very friendly and the facilities pretty good, food at the Kangari restaurants pretty nice too.
Stayed 3 nights in Jun 2023

10/10 Excellent

Cheng An

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring is amazing. It washed away all the tiredness.
Stayed 1 night in Apr 2023

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean comfortable
Stayed 1 night in Mar 2023

10/10 Excellent

Alan

Stayed 1 night in Feb 2023

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2023

10/10 Excellent

James

10/10 Excellent

Krisman

Stayed 1 night in Dec 2022