6/10 Okay
Timothy
Business traveller
3 Aug 2024
Disliked: Staff & service
This was a work trip and we booked five rooms for a few nights. Checkin: Rude front desk, on check-in telling me I had to provide passport and wouldn’t accept drivers license. Straight away into an attitude like he was doing me a big favour and I shouldn’t be allowed to stay… what a welcome! Later in the stay one of my staff was harassed by the front door guard and told the motorbike helmet he had in his hands wasn’t allowed inside the hotel!?!? I also had my helmet in my hands (we had just parked rental bikes) and this guard at the door started on me. We eventually ignored the guard and took our helmets inside but we felt this was started due to my staff member being Bangladeshi. To top it all off I went to front desk to ensure bill was sorted and checked out. Four hours later as I am getting into my taxi a front desk guy races up to the taxi and demands to know what room I am in so he can make sure I have paid! That’s a first! Pool was never open, and a heads up the pictures are all of the conference centre not the hotel which blares music from weddings etc most nights into the singles glazed windows… it’s a 3 star hotel imo… dated, worn, and rude staff. Many many other options.
Timothy
Stayed 2 nights in Jul 2024