Best Western Plus Kelowna Hotel & Suites

2.5 star property
Eco-certified Kelowna hotel in Dilworth Mountain Estates with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Kelowna Hotel & Suites

Suite, 2 Queen Beds, Non Smoking, Kitchen | Private kitchenette
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Premium bedding, desk, laptop workspace, blackout curtains
Deep-tissue massages, 2 treatment rooms, massages
BBQ/picnic area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Parking available
  • Gym
The price is NZ$183
includes taxes & fees
1 Jan - 2 Jan 2025

Explore the area

Map
2402 Highway 97 N, Kelowna, BC, V1X4J1
  • Orchard Park Shopping Centre
    7 min walk
  • Taco Time
    1 min walk
  • Kelowna Bus Station
    2 min walk
  • Kelowna, BC (YLW-Kelowna Intl.)
    10 min drive

Room options

Standard Room, 2 Queen Beds, Balcony, Courtyard View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Tower

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Kitchen

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed, Balcony, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
HDTV
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Living Room)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony, No View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Kelowna

At Best Western Plus Kelowna Hotel & Suites you'll be within just a 10-minute stroll of Orchard Park Shopping Centre and Mission Creek Regional Park. Highlights at this eco-friendly hotel include a full-service spa, an indoor swimming pool and free buffet breakfast. .97 Street Pub is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and pool loungers. 5910 square feet (549 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, massage/treatment rooms and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .In the area of this Dilworth Mountain Estates hotel, you'll find Okanagan Lake.

What's nearby

  • Orchard Park Mall - 11 min walk
  • Kelowna General Hospital - 6 min drive
  • Waterfront Park - 6 min drive
  • Prospera Place - 6 min drive
  • UBC-Okanagan - 11 min drive

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Cactus Club Cafe Banks Road - ‬4 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬12 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Montana's Cookhouse - ‬4 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Eco-certified Kelowna hotel in Dilworth Mountain Estates with a full-service spa
Best Western Plus Kelowna Hotel & Suites offers its guests a full-service spa, an indoor pool, and Access to hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 5910 square feet (549 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the eco-certified Best Western Plus Kelowna Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Kelowna hotel.

  • 1 building
  • 176 guestrooms or units
  • 8 levels
  • 5910 sq ft of conference space
  • 549 sq. m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with coffee/tea makers and designer toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The wellness spa has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Restaurants on site

  • 97 Street Pub

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,910 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Frequently asked questions

Is parking available at Best Western Plus Kelowna Hotel & Suites?

Yep, Best Western Plus Kelowna Hotel & Suites has a free self car park.

How much does it cost to stay at Best Western Plus Kelowna Hotel & Suites?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Kelowna Hotel & Suites on 1 Jan 2025 start from NZ$183.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Kelowna Hotel & Suites?

The closest beach to Best Western Plus Kelowna Hotel & Suites is Willow Beach (15.8 km).

Is there a spa on site at Best Western Plus Kelowna Hotel & Suites?

Yep, The wellness spa is available for guests. You'll enjoy services like deep-tissue massages.

Does Best Western Plus Kelowna Hotel & Suites have a pool?

Best Western Plus Kelowna Hotel & Suites has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What makes Best Western Plus Kelowna Hotel & Suites a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Kelowna Hotel & Suites.

Is Best Western Plus Kelowna Hotel & Suites family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Kelowna Hotel & Suites is a hit with families.

Does Best Western Plus Kelowna Hotel & Suites serve breakfast?

Yeah, our visitors highly rate the free buffet breakfast here! Served daily between 6:30 AM and 9:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Plus Kelowna Hotel & Suites?

No, Best Western Plus Kelowna Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Kelowna Hotel & Suites?

Check-in begins at 4 PM. Check-out time is 11 AM.

Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 479 out of 1003 reviews" "
Rating 8 - Good. 352 out of 1003 reviews" "
Rating 6 - Okay. 88 out of 1003 reviews" "
Rating 4 - Poor. 45 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Stayed 2 nights in Aug 2024

6/10 Okay

Marilyn

Stayed 1 night in Aug 2024

4/10 Poor

Bill

Business traveller, Travelled with partner
Well the huge black hairs in the shower and bed were a turn off from the get go. Didn’t notice until morning of check out. Wanted to complain but was in a huge rush for work. Restaurant service was below average. Took order, dropped drinks. Dropped off food then collected money. We were out on the patio and it seems we were just forgotten. Food was good though. Dream nod stayed empty for some time. Never came to check if food was ok. As I previously worked under the best western banner, I always relied on super clean and awesome service. Disappointed.
Stayed 1 night in Sep 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tracey

Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities
Overall the place was okay, you pretty much get what you pay for. The breakfast was decent, definitely nothing to rave about. All the staff were friendly and we were even able to check in two hours early. The grounds and facilities were clean, and you could see workers nonstop pretty much either maintaining the pool/hot tub, the grounds etc. The only downside was there seemed to be a lack of front desk staff. I tried to go ask them something and there was 4-5 groups of people trying to check in/out or get assistance from the staff yet only one person working. I returned to my room and decided to call down instead and collectively (tried calling 3x) was on hold for 40 minutes with no one ever answering. Additionally, I had pre paid fully for our 3 night stay, yet they were pre-authorizing my credit card each night. I had to go talk to the front desk and ask what these charges were and they said the person who checked me in must’ve mistakenly charged my card. I understand mistakes happen but when I checked in they confirmed with me that I had paid in full so it’s confusing why someone would acknowledge that and then still proceed to charge the card.
Stayed 3 nights in Aug 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place. clean and beautiful place
Stayed 1 night in Sep 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Rossel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a great breakfast every morning!
Stayed 4 nights in Aug 2024

2/10 Terrible

Patricio

Disliked: Cleanliness, staff & service, property conditions & facilities
If your staying for more then 2 days in one of the rooms that are dog friendly, you have to bag them to clean your room and change towels. Staff are a bit rude.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anais

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Despite the busy weekend staff was super kind a very helpful!!
Stayed 2 nights in Aug 2024

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I was overcharged for my room on check-in.
Stayed 5 nights in Aug 2024

6/10 Okay

Amy

Stayed 1 night in May 2024

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Mike

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay here!
Stayed 2 nights in Jun 2024

10/10 Excellent

Dilnaj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024