6/10 Okay
Kim, Key Largo
Travelled with group
20 Jun 2024
Liked: Cleanliness
The resort property is pretty with light blue paint, white trim and peach/white striped awnings. Loved that. The room was recently updated that we stayed in and was clean and comfortable. The bed was a little too firm for my taste but that’s just a personal choice. Breakfast was good at the cafe. Most of the staff were really friendly. However, I don’t think I would stay here again. When I made the reservation it said breakfast was included and the resort fee at the resort would be around $62ish. They texted us prior to arrival which was nice. Upon arrival it was difficult to find where to go. The property owns buildings all over the place. That should have been explained more clearly. Once we finally found the check in, we were informed the building we were to stay in was about a half mile away from the main property and it had no amenities. We would need to go back and forth to eat, use the pools, get a drink, etc. At check in the rep told us where to go for breakfast in the morning and the map said daily water in the room. The water had a $4 price tag on it and when we arrived at breakfast we were told we were not eligible to eat there and directed to the cafe and charged me u pricing. It was not easy to find our way around and to know where we were supposed to be. Given the size of the property there should be more instructions about what is available and where things are located. Had I realized this I would have requested to stay at the main property. There is more..
Kim
Stayed 1 night in Jun 2024
