Casa Marina Key West, Curio Collection by Hilton

4.0 star property
On private beach with 2 outdoor pools, near South Beach

Photo gallery for Casa Marina Key West, Curio Collection by Hilton

Fireplace
Loft, Ocean View (2 Queen/1 King) | View from room
Exterior
Sports facility
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Breakfast available
The current price is NZ$1,140
includes taxes & fees
13 Mar - 14 Mar

Explore the area

Map
1500 Reynolds Street, Key West, FL, 33040
  • Clarence S. Higgs Memorial Beach Park
    ‪3 min walk‬
  • Duval Street
    ‪10 min walk‬
  • Simonton Beach
    ‪11 min walk‬
  • Key West, FL (EYW-Key West Intl.)
    ‪7 min drive‬

Room options

Loft, 2 Bedrooms, Oceanfront

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Studio Suite, 1 King Bed, Ocean View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Key West View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Key West View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, Accessible, City View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Lanai, Oceanfront

Highlights

Lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, City View (Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Lanai, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, City View (Hearing, Bathtub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Terrace, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Loft, Ocean View (2 Queen/1 King)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Ocean view
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Ocean View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Partial Ocean View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Lanai)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Oceanfront (Hearing & Bathtub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Partial Ocean View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds (Key West View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View (Lanai)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Key West

Casa Marina Key West, Curio Collection by Hilton places you steps from Florida Keys Beaches and within a 15-minute stroll of Duval Street. Highlights at this beachfront resort include 2 outdoor swimming pools, a full-service spa and a private beach. .A day of pampering at Spa Al Mare can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Flagler's Restaurant, is open for breakfast, lunch and dinner. The Canary Room is the resort's own lobby lounge. Enjoy the gym and pool loungers as well as access to kayaking and motor boating. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 4-property class Old Town Key West resort include South Beach and Southernmost Point.

What's nearby

  • Duval Street - 10 min walk
  • South Beach - 11 min walk
  • Southernmost Point - 12 min walk
  • Ernest Hemingway Home and Museum - 19 min walk
  • Smathers Beach - 4 min drive

Getting around

  • Key West, FL (EYW-Key West Intl.) - 7 min drive

Restaurants

  • ‪Salute! On The Beach - ‬4 min walk
  • ‪Sandy's Cafe - ‬13 min walk
  • ‪El Siboney Restaurant - ‬9 min walk
  • ‪Southernmost Beach Café - ‬11 min walk
  • ‪Southernmost Point Bar In the USA - ‬14 min walk

About this property

Casa Marina Key West, Curio Collection by Hilton

On private beach with 2 outdoor pools, near South Beach
Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Casa Marina Key West, Curio Collection by Hilton, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a health club, a garden and a terrace. Parking is available for a fee.

This 4-star Key West resort is smoke free.

  • 311 guestrooms or units
  • 4 levels
  • 3 buildings
  • 11368 sq ft of conference space
  • 1056 sq. m of conference space
  • Built in 1920
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Casa Marina Key West, Curio Collection by Hilton offers 311 air-conditioned accommodations with laptop-compatible safes and espresso makers. 65-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This Key West resort provides wireless Internet access for a surcharge. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Spa Al Mare has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 43 per night; includes in/out privileges)
  • Valet parking on site (USD 48 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 5 to 50 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Flagler's Restaurant
  • Morrison’s Market
  • The Canary Room

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Fishing
  • Full-service spa
  • Health club
  • Kayaking
  • Motor boating
  • Personal motorised watercraft
  • Rowing/canoeing
  • Sailing
  • Scooter/moped rentals
  • Shopping
  • Snorkelling
  • TV in common areas
  • Water skiing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,368 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Prenatal massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per day
  • Weight limit: 25 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 67.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Partner property access
  • Partner property beach club access
  • Partner property pool access
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 50 for adults and USD 5 to 25 for children
  • Fee for in-room wireless Internet: USD 0 per day (rates may vary)
  • Self-parking fee: USD 43 per night (in/out privileges)
  • Valet parking fee: USD 48 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Marina
Casa Marina Resort
Casa Marina Waldorf Astoria Key West
Casa Marina Waldorf Astoria Resort
Casa Resort
Marina Casa
Casa Marina Resort Waldorf Astoria Resort
Casa Marina Waldorf Astoria
Casa Marina Resort Waldorf Astoria Resort Key West
Casa Marina Waldorf Astoria Resort Key West
Casa Marina Resort Key West
Casa Marina Key West
Casa Marina a Waldorf Astoria Hotel Key West
Casa Marina Resort A Waldorf Astoria Resort
Casa Marina A Waldorf Astoria Resort
Casa Marina A Waldorf Astoria Resort

Frequently asked questions

What is the cancellation policy at Casa Marina Key West, Curio Collection by Hilton?

Casa Marina Key West, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Marina Key West, Curio Collection by Hilton?

As of 1 Mar 2025, prices found for a 1-night stay for 2 adults at Casa Marina Key West, Curio Collection by Hilton on 13 Mar 2025 start from NZ$1,019.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Casa Marina Key West, Curio Collection by Hilton?

Yep, Casa Marina Key West, Curio Collection by Hilton has a self car park with in/out privileges for USD 43 per night.

Are there any beaches close to Casa Marina Key West, Curio Collection by Hilton?

Yep, Casa Marina Key West, Curio Collection by Hilton is on Florida Keys Beaches. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Casa Marina Key West, Curio Collection by Hilton?

Yep, Spa Al Mare is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Casa Marina Key West, Curio Collection by Hilton have a pool?

Casa Marina Key West, Curio Collection by Hilton has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Casa Marina Key West, Curio Collection by Hilton?

Casa Marina Key West, Curio Collection by Hilton features a private beach, 2 outdoor pools and a full-service spa.

Is Casa Marina Key West, Curio Collection by Hilton family-friendly?

You bet! With amenities such as babysitting services and 2 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Casa Marina Key West, Curio Collection by Hilton is a hit with families.

Does Casa Marina Key West, Curio Collection by Hilton serve breakfast?

Yep, full brekkie is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Casa Marina Key West, Curio Collection by Hilton?

No, Casa Marina Key West, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Casa Marina Key West, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Casa Marina Key West, Curio Collection by Hilton?

Check-in begins at 4 PM. Check-out time is 11 AM.

Casa Marina Key West, Curio Collection by Hilton Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 342 out of 1008 reviews
Rating 8 - Good. 201 out of 1008 reviews
Rating 6 - Okay. 166 out of 1008 reviews
Rating 4 - Poor. 152 out of 1008 reviews
Rating 2 - Terrible. 147 out of 1008 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Romain

Travelled with group
Liked: Cleanliness
Elevators was in reparation for the two days of trip
Stayed 2 nights in Nov 2024

8/10 Good

Tarun, Saint Augustine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to wind down!
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 3 nights in Nov 2024

2/10 Terrible

Luke, Palm Beach

Travelled with family
Disliked: Staff & service
Customer service is terrible. Don’t stay here.
Stayed 1 night in Nov 2024

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff didn't inform me of how room credits worked when i checked inn. But the manger corrected for us the last day. Very clean rooms and beach, also restaurant is delicious but breakfast is so overpriced
Stayed 7 nights in Nov 2024

10/10 Excellent

Misty

Stayed 2 nights in Oct 2024

2/10 Terrible

Jill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money!
We came from another resort on a different Key and were excited about our stay. At first look, the lobby looked nice however, they changed our room to the first floor and called it an upgrade even though it was available when we booked and we chose an upper suite. The room was beaten and looked dirty. Decor outdated. Sand never groomed and lounge chairs still had previous nights dirty towels on and were strewn about. We had to call Hotels.com to cancel the remainder of our time there and they were great. We then rebooked and went back tothe previous Resort, on another key, and have a fabulous time!
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ljubenka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

sheri a.

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Not even close to value for the room
The extremely over-priced room was tired and dilapidated, the hall carpeting was reminiscent of a Holiday Inn and not an upscale resort, the staff was less than accommodating, and our room overlooked the tops of the A/C units for the resort. We had a ceiling fan in the room that the staff tried to fix on our first night but gave up after 15 minutes. We were promised to have a new fan installed the next day. Even after inquiring about the status of this repair, nothing was ever done. Since Key West is so hot and humid, it was imperative to have an operational ceiling fan. Due to this fan remaining broken, we did not sleep well for our entire stay. The staff upon check-out was lackluster in their apologies and only offered us the credit for the resort fee. We did not feel heard or cared for by the staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Jodi Lynn, Danvers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are thin and you can hear everything.
Stayed 3 nights in Nov 2024

4/10 Poor

Angel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely overpriced
Stayed 3 nights in Aug 2024

8/10 Good

Jean

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Oct 2024

4/10 Poor

Angel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely overpriced
Stayed 3 nights in Aug 2024

6/10 Okay

Donald

Travelled with group
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Rose M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Stayed 3 nights in Sep 2024

6/10 Okay

Justin

Travelled with partner
Liked: Staff & service, amenities
The first morning I woke up to them chainsawing at 7am. The next two mornings I woke up to them trimming trees right outside my balcony and coconuts slamming down on the concrete and busting open. They have a big front end loader machine that just kept going back and forth and back and forth across the beach. So if you want some beach time you’ll have to share it with a big noisy machine. Then they decided to do construction in one of the rooms above us and apparently needed to cut a lot of wood because all I could hear for a while was them running a saw. If you order delivery the hotel won’t let the delivery person bring it to your room. You have to hike it all the way to the other end of the property to get it and then hike it all the way back to your room.
Stayed 5 nights in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On my list to stay again
Absolutely loved this place. Historic, newly renovated, close enough to tourist attractions without being right in the action. My only regret was not staying another day or two to enjoy the private beach! Very large room, beautiful bathroom with wonderful rainfall showerhead.
Stayed 2 nights in Oct 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service
Getting old
Stayed 1 night in Oct 2024

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The staff made the experience so special. Jhon Romero went out of his way to ensure the service was 5 stars!!!! Rooms are beautiful and the outdoor spaces were done so perfectly to have a fun night and a relaxing morning sipping my coffee. We will be back to stay here again!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Juan

A Great and lovely service
Stayed 2 nights in Oct 2024

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Debería haber más opciones de comida
Stayed 1 night in Oct 2024

10/10 Excellent

Rafael, DORAL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 2 nights in Oct 2024

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024