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Hilton Garden Inn Key West / The Keys Collection

3.5 star property
Hotel with 2 restaurants, a quick walk to Key West Tropical Forest and Botanical Garden

Photo gallery for Hilton Garden Inn Key West / The Keys Collection

Outdoor pool, pool cabanas (surcharge), pool loungers
Lobby
Terrace/patio
Lobby
In-room safe, individually decorated, individually furnished, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast available
  • Bar
The current price is NZ$596
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
3850 N Roosevelt Blvd, Key West, FL, 33040
  • Key West Tropical Forest and Botanical Garden
    ‪10 min walk‬
  • Key West Art and Historical Society
    ‪4 min drive‬
  • Key West Golf Club
    ‪4 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Balcony

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26.4 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
  • 26.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Single Room, 1 Queen Bed

In-room safe, individually decorated, individually furnished, desk

Basic Single Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 2 Queen Beds, Garden View

In-room safe, individually decorated, individually furnished, desk

Premium Double Room, 2 Queen Beds, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Single Room, 1 King Bed, Garden View

In-room safe, individually decorated, individually furnished, desk

Premium Single Room, 1 King Bed, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Key West

Hilton Garden Inn Key West / The Keys Collection places you in the centre of Key West, within just a 10-minute stroll of Key West Tropical Forest and Botanical Garden and within 30 minutes of Key West Golf Club. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a free area shuttle. .The restaurant, The Garden Grille, serves American cuisine and is open for breakfast and dinner. Salty Lime is the hotel's own bar. Enjoy the gym, pool cabanas and pool loungers as well as access to bike hire. Business travelers can take advantage of a meeting room and a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an area shuttle. .With a stay at this New Town hotel, you'll be 2.9 km (1.8 mi) from Key West Art and Historical Society and 3.8 km (2.3 mi) from Smathers Beach.

What's nearby

  • Key West Tropical Forest and Botanical Garden - 10 min walk
  • Key West Golf Club - 4 min drive
  • Smathers Beach - 5 min drive
  • Duval Street - 8 min drive
  • Southernmost Point - 9 min drive

Getting around

  • Key West, FL (EYW-Key West Intl.) - 4 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Siboney Stock Island - ‬3 min drive
  • ‪Key Plaza Creperie - ‬3 min drive
  • ‪Wendy's - ‬15 min walk
  • ‪Outback Steakhouse - ‬18 min walk

About this property

Hilton Garden Inn Key West / The Keys Collection

Hotel with 2 restaurants, a quick walk to Key West Tropical Forest and Botanical Garden
Hilton Garden Inn Key West / The Keys Collection offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Key West / The Keys Collection. A free area shuttle within 0.00 km is available. For a fee, parking is available.

This Key West hotel is smoke free.

  • 141 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2016
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers and complimentary toiletries.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 14.95 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Salty Lime
  • The Garden Grille

Things to do

  • Bicycle rentals
  • Golf
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 18 for adults and from USD 12 for children
  • Uncovered self-parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Key West Keys Collection Hotel
Hilton Garden Inn Keys Collection Hotel
Hilton Garden Inn Key West Keys Collection
Hilton Garden Inn Keys Collection
Hilton Garden Inn Key West / The Keys Collection
Hotel Hilton Garden Inn Key West,The Keys Collection Key West
Hilton Garden Inn Key West Keys Collection Hotel
Hilton Garden Inn Keys Collection Hotel
Hilton Garden Inn Key West Keys Collection
Hilton Garden Inn Keys Collection
Key West Hilton Garden Inn Key West,The Keys Collection Hotel
Hotel Hilton Garden Inn Key West,The Keys Collection
Hilton Garden Inn Key West,The Keys Collection Key West
Lexington Hotel Key West
Hilton Garden Inn Key West / The Keys Collection
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Hilton Garden Inn Key West The Keys Collection
Hilton Garden Inn Key West / The Keys Collection Hotel
Hilton Garden Inn Key West / The Keys Collection Key West
Hilton Garden Inn Key West / The Keys Collection Hotel Key West

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Key West / The Keys Collection?

Hilton Garden Inn Key West / The Keys Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Key West / The Keys Collection?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Key West / The Keys Collection on 1 Apr 2025 start from NZ$546.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Key West / The Keys Collection?

Yep, Hilton Garden Inn Key West / The Keys Collection has a secured uncovered self car park with in/out privileges for USD 14.95 per day.

Are there any beaches close to Hilton Garden Inn Key West / The Keys Collection?

The closest beach to Hilton Garden Inn Key West / The Keys Collection is Smathers Beach (3.1 km).

Does Hilton Garden Inn Key West / The Keys Collection have a pool?

Yep, and guests love it! Hilton Garden Inn Key West / The Keys Collection has a pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

Does Hilton Garden Inn Key West / The Keys Collection serve breakfast?

Yep, continental brekkie is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Key West / The Keys Collection?

No, Hilton Garden Inn Key West / The Keys Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Key West / The Keys Collection?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Key West / The Keys Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hilton Garden Inn Key West / The Keys Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 443 out of 1016 reviews
Rating 8 - Good. 230 out of 1016 reviews
Rating 6 - Okay. 160 out of 1016 reviews
Rating 4 - Poor. 83 out of 1016 reviews
Rating 2 - Terrible. 100 out of 1016 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Hidden costs, supervisor said if I complain he will not accommodate my needs, housekeeping didn't come, lounge by pool was broken I fell through, very expensive for a hotel 6 type of facility
Stayed 2 nights in Nov 2024

10/10 Excellent

Kylee

Stayed 1 night in Nov 2024

10/10 Excellent

Naresh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Not a bad place
Our shower leaked to the point where the bathroom flooded, took 2 days to repair. Had to wait for over an hour to get new towels due to having to use them to clean up bathroom floor. Floors are dirty, I swear they only use Swifter and the same sheet for entire room. While we were compensated for our troubles, the time it took to resolve should have been much shorter. Location is good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tyler

Nice and clean awesome place to stay
Stayed 2 nights in Nov 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast buffet and lunch, clean pool/spa, friendly staff, great poolside bar. Overall pretty good experience.
Stayed 5 nights in Nov 2024

10/10 Excellent

Edgar

Stayed 1 night in Oct 2024

6/10 Okay

Diana

It’s so noisy from road traffic. The pool area was nice, but the road traffic was so loud, it wasn’t enjoyable at all. Front desk person at check in couldn’t even recommend a dining place on the water to recommend. Didn’t like the dark stairwell near the busy street. It’s an older motel that’s been renovated.
Stayed 2 nights in Nov 2024

6/10 Okay

Cheryl

Stayed 1 night in Oct 2024

8/10 Good

Dianne, Seeley Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room could use a little updating of the decor etc. There was no closet or place to hang anything up. It had been modified for handicapped. The outside walls and doors looked dirty or needed paint. Staff was very nice and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Good location with a convenient shuttle service. Would like more comfortable pillows
Stayed 2 nights in Oct 2024

4/10 Poor

Joey

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t feel like a Hilton more like a really chap motel
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy in and out.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free shuttle (included in "resort fee") was very convenient. Front desk people were very friendly and helpful. Nice free laundry for guests. Great housekeeping service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great options for getting Down town Key West --- free shuttle or the Key West trolley has a stop next to hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Ken

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Staff was fine, but this is clearly an older property that had some upgrades made maybe 10 years ago. Bathroom was not clean. Mobile signal was poor in my room as well. Lots of noise from the main road that the hotel faces. Would not recommend this Hilton property, so seek others.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sally

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Key West
Little dated exterior, but they have remolded the interior
Stayed 2 nights in Nov 2024

6/10 Okay

Lee, Cocoa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not what I expect from a Hilton. Three ice machines and elevator closest to the room where broken the entire stay. Front desk did bring some ice to the room but nothing got fixed. The working elevator smell like rotting fish.
Stayed 3 nights in Nov 2024

4/10 Poor

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
For the amount of money that is charged for a room, then they want to charge you for parking, they want to charge you for Wi-Fi and they can't even offer you a continental breakfast, they charge you $18 for two scoops of eggs a piece of bacon and a scoop of potatoes. And they should be ashamed of themselves, it is utterly pathetic how they try to squeeze money out of people. You have better options on the island to stay at, places that would offer you free Wi-Fi or a continental breakfast. Hilton should be ashamed of themselves and I definitely would never recommend it to anyone.
Stayed 1 night in Nov 2024

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service, amenities
The floor in the room felt very dirty
Stayed 1 night in Oct 2024