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5 Swiss Hotel

3.0 star property
Hotel in Kigali with free breakfast and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 5 Swiss Hotel

Bar (on property)
Front of property
Minibar, in-room safe, desk, blackout curtains
Garden
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
KN 25 Street 2, Kiyovu, Kigali
  • Union Trade Center
    5 min walk
  • Ntarama Church
    3 min drive
  • Mambas Club
    6 min drive
  • Kigali (KGL-Kigali Intl.)
    24 min drive

Room options

View all photos for Studio, Garden View

Minibar, in-room safe, desk, blackout curtains

Studio, Garden View

Highlights

LCD TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Minibar
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

Highlights

LCD TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Minibar
Free bottled water
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Hill View

Minibar, in-room safe, desk, blackout curtains

Standard Double Room, Hill View

Highlights

LCD TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Minibar
Free bottled water
  • 16 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

LCD TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Minibar
Free bottled water
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property - evening/night

Gloria Hotel

Breakfast included
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (106)
The price is NZ$139
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Gloria Hotel

About the area

Kigali

5 Swiss Hotel places you in the heart of Kigali, within a 10-minute walk of Union Trade Center and 1.8 km (1.1 mi) from Ntarama Church. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Near this 3-property class Kigali hotel, you'll find Kigali Convention Centre.

What's nearby

  • Union Trade Center - 5 min walk - 0.5 km
  • Kigali Genocide Memorial Centre - 5 min drive - 3.9 km
  • Nyamirambo Stadium - 7 min drive - 5.7 km
  • Kigali Heights - 8 min drive - 5.0 km
  • Kigali Convention Centre - 9 min drive - 5.1 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Executive Lounge - ‬13 min walk
  • ‪UMUT Cafe&Restaurant - ‬10 min walk
  • ‪DownTown - ‬5 min walk
  • ‪Makfast - ‬9 min walk
  • ‪Camellia Cafe CHIC - ‬12 min walk

About this property

5 Swiss Hotel

Hotel in Kigali with free breakfast and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly 5 Swiss Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Kigali hotel.

  • 14 guestrooms or units
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
5 Swiss Hotel offers 14 accommodations with minibars and a safe. 42-inch LCD televisions come with satellite channels.

Bathrooms include a shower, slippers and hairdryers. This Kigali hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Built in 2015
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

5 Swiss Hotel Kigali
5 Swiss Hotel
5 Swiss Kigali
5 Swiss
5 Swiss Hotel Hotel
5 Swiss Hotel Kigali
5 Swiss Hotel Hotel Kigali

Frequently asked questions

What is the cancellation policy at 5 Swiss Hotel?

5 Swiss Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 5 Swiss Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at 5 Swiss Hotel on 10 Dec 2024 start from NZ$166.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does 5 Swiss Hotel serve breakfast?

Yeah, free buffet brekkie is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at 5 Swiss Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at 5 Swiss Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at 5 Swiss Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

5 Swiss Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 91 reviews" "
Rating 8 - Good. 27 out of 91 reviews" "
Rating 6 - Okay. 7 out of 91 reviews" "
Rating 4 - Poor. 3 out of 91 reviews" "
Rating 2 - Terrible. 0 out of 91 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
How lucky to have chosen 5 Swiss for my stay in Kigali! This is a true gem tucked away on picturesque, quiet streets close to sites, moto taxis, and groceries/shopping. It was always a pleasure to return “home” to the warmth of 5 Swiss staff, a lovely garden, and my comfortable room. I hope to return one day!
Stayed 4 nights in Aug 2024

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely authentic stay with great staff
The staff are so helpful and friendly. Enjoyed the food. Lovely clean room and comfortable bed. More like home than a hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt at home during my first few minutes at the 5 Swiss Hotel. The staff treated me like family and I will never forget all of the wonderful people I met. Nadine, you will always be in my heart, as well as Sylvere, Mya, William. I could just keep going. Good food in the restaurant for dinners, wonderful breakfasts, and lovely grounds. A short walk to the free zone, which is great for shopping, grabbing some local food, or just walking around. Any day trips that you might want to take can be set up with the staff. Even the drivers they send you out with are helpful and kind. I highly recommend this hotel for your stay in Kigali. You will not be disappointed. I think fondly of my stay often.
Stayed 7 nights in Aug 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were extremely friendly and helpful. My room was spacious, comfortable and quiet. The grounds are small but are filled with beautiful flowers, fruit trees and herbs. I enjoyed the atmosphere of the restaurant, with soft jazz playing and delicious food. I love the vine covered exercise area tucked in above the parking lot. There is plenty of room for drivers to pull in, turn around and exit. This was my first time staying at 5 Swiss and I plan to return on my next teaching trip to Rwanda.
Stayed 6 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Gertruida Martha

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2023

10/10 Excellent

Subhash

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff!!!! Great location and very calm premise. Highly recommended specially for business trips. The staff at the reception and bar are very supportive.
Stayed 8 nights in Oct 2022

10/10 Excellent

Alex

Stayed 1 night in Sep 2022

8/10 Good

Renu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This property is very well located. The staff is very nice n helpful. There could be more meal options for vegetarians
Stayed 4 nights in Aug 2022

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Kigali
My friend recommended it and the best price was on Hotels.com. It’s clean, modern and comfortable with friendly staff. Not stuffy at all. Well situated in Kigali and a good base for exploring further afield. A nice lounge and garden to drink a coffee while chatting to your friends. The bar and restaurant are reasonably priced and food is good. Breakfast is plentiful.
Stayed 6 nights in Jul 2022

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem - stay here!
Stayed 6 nights in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Adilise

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property as for staff members, they make you feel like you have your own personal butler of every requests you might need.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and quiet
The hotel is a quaint and cosy place with exceptional service. I absolutely loved the compound with its green spaces, there are many secluded areas one could just hang out, listen to music and read a book. Although it is small, I found it to be private and very comfortable. I absolutely loved my room, it was super clean and quiet. I got a hill view room, but unfortunately they were out of the ones with a balcony. I recomend the rooms with a balcony and will definitely get one of those on my next visit.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff, clean room and great location
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Good service. Safe compound. Good location.
Stayed 1 night in Jun 2019

8/10 Good

Visitor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. The room was clean and inviting. Checkout should be at least 12PM.
Stayed 1 night in Mar 2019

6/10 Okay

Caroline

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in the center of Kigali
Amazing place and very welcoming. This is my second time here. First time was in 2015. I absolutely love this place. People here are incredibly wonderful and treat you lovely. Area is very safe and in walking distance to many places you want to see in Kigali. I live every single person who work here, and great respect to the owner, William.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful pleasant staff. Nice room with kettle and small fridge
Stayed 6 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable room close to the downtown. Good food at the restaurant. Overall a little expensive for what you get
Stayed 5 nights in Nov 2018

6/10 Okay

Zoe

Liked: Cleanliness, staff & service
Helpful staff but expensive.
Delightful staff and delicious breakfast but this hotel was expensive for what it was. No pool, room was small without a view. Have stayed in 2 other hotels in area which were better value but hotel was full when we stayed and the area of Kigali is beautiful.
Stayed 1 night in Nov 2018