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Sainte Famille Hotel

3.5 star property
Hotel in Kigali with full-service spa and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sainte Famille Hotel

Outdoor pool
Exterior
Minibar, desk, laptop workspace, blackout curtains
TV
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Room service
The price is NZ$327
includes taxes & fees
24 Dec - 25 Dec

Explore the area

Map
KN 1 St. 1, Kigali, Kigali City
  • Union Trade Center
    11 min walk
  • Ntarama Church
    18 min walk
  • Ndaru Restaurant
    13 min walk
  • Kigali (KGL-Kigali Intl.)
    26 min drive

Room options

View all photos for Deluxe Double or Twin Room

Minibar, desk, laptop workspace, blackout curtains

Deluxe Double or Twin Room

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Private bathroom
Shower/bath combination
Minibar
Satellite channels
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Private bathroom
Shower/bath combination
Minibar
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Junior Room

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Private bathroom
Shower/bath combination
Minibar
Satellite channels
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Private bathroom
Shower/bath combination
Minibar
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Private bathroom
Shower/bath combination
Minibar
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Private bathroom
Shower/bath combination
Minibar
Satellite channels
  • Sleeps 1
  • 1 Large Single Bed

Similar properties

Exterior

Hôtel Des Mille Collines

Pool
Breakfast included
Spa
Parking included
4.4 out of 5, Excellent, (246)
The price is NZ$350
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Hôtel Des Mille Collines

About the area

Kigali

At Sainte Famille Hotel you'll be within a 20-minute stroll of Union Trade Center and Ntarama Church. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Continental breakfast is available daily between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Near this 3.5-property class Kigali hotel, you'll find Kigali Convention Centre.

What's nearby

  • Union Trade Center - 11 min walk
  • Kigali Genocide Memorial Centre - 4 min drive
  • Nyamirambo Stadium - 7 min drive
  • Kigali Heights - 10 min drive
  • Kigali Convention Centre - 10 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 26 min drive

Restaurants

  • ‪Museum Cafe, Kigali Memorial - ‬4 min drive
  • ‪Executive Lounge - ‬4 min drive
  • ‪UMUT Cafe&Restaurant - ‬14 min walk
  • ‪DownTown - ‬16 min walk
  • ‪Makfast - ‬14 min walk

About this property

Sainte Famille Hotel

Hotel in Kigali with full-service spa and fitness centre
Sainte Famille Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. A children's pool, a library, and a terrace are also featured at the business-friendly Sainte Famille Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Kigali hotel is smoke free.

  • 67 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sainte Famille Hotel offers 67 air-conditioned accommodations with minibars and free newspapers. This accommodation offers separate sitting areas. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 25
  • Early check-in fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

sainte famille hotel Hotel
sainte famille hotel Kigali
sainte famille hotel Hotel Kigali

Frequently asked questions

What is the cancellation policy at Sainte Famille Hotel?

Sainte Famille Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sainte Famille Hotel?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Sainte Famille Hotel on 24 Dec 2024 start from NZ$327.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sainte Famille Hotel?

Yep, Sainte Famille Hotel has a free self car park.

Is there a spa on site at Sainte Famille Hotel?

Yep, there is an onsite spa at Sainte Famille Hotel.

Does Sainte Famille Hotel have a pool?

Sainte Famille Hotel has an outdoor pool and a kids' pool.

Does Sainte Famille Hotel serve breakfast?

You bet, continental brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Sainte Famille Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sainte Famille Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sainte Famille Hotel?

Check-in begins at 1:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Sainte Famille Hotel?

No, pets are not allowed.

Sainte Famille Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 29 reviews" "
Rating 8 - Good. 12 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

patrick

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2023

8/10 Good

Juri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Joseph

Stayed 1 night in Jan 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! I enjoyed all the staff especially the manager Thomas. He made everything was taken care of. This hotel was walking distance to the best restaurants. I came up sit but it was a hospital right on site and a pharmacy.

8/10 Good

Rosa

Stayed 4 nights in Sep 2022

10/10 Excellent

Daniel, Chicago

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent hotel!
Stayed 2 nights in Sep 2022

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Employees are really friendly and wonderful. Their breakfast is the best.
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Excellent
Great Service, Great facilities, Great rooms, Great Service, Great people, Great location!
Stayed 6 nights in Feb 2022

8/10 Good

Poul H.

Liked: Cleanliness, property conditions & facilities
Good service, friendly staff
Good follow-up on my reservation. Got a message requesting flight information for free airport shuttle. As WiFi did not work in my first room, I was quickly moved to another room
Stayed 1 night in Jan 2022

8/10 Good

Poul H.

Liked: Staff & service, room comfort
Good and central
We use this hotel when arriving and departing for Europe. Rooms are spacious, bed is good, free shuttle service and placed in the center of Kigali. Only drawback is the notice from the corridor
Stayed 1 night in Dec 2021

8/10 Good

Poul H.

Liked: Cleanliness, staff & service, room comfort
Very good hotel
I stayed one night waiting for the answer for the Corona test. Friendly staff and good spacious room
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly hotel, room spaceous and clean.
The hotel is good, everything new. Big beds. Everything clean. Staff very friendly. It would add a plus to make it a bit cosy. The tile floor does not look warm. Maybe small carpets in the rooms and the reception hall as well pkants in the reception could do the trick. Something on the room walls would add a plus too.
Stayed 1 night in Aug 2021

4/10 Poor

Epaphrodite

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the staff are more caring, they have reminded me to take my Dinner and Lunch.
Stayed 1 night in Apr 2021

8/10 Good

Aicha, kigali

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Huge rooms and nice view. I are being treated nicely. I am still at the hotel. Warmful reception. Nice food
Stayed 1 night in Dec 2020

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing,excellent service.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kigali
Personnel très gentil Belle chambre piscine agréable. Possibilité d'aller dans le centre à pied Matelas un peu trop ferme
Stayed 1 night in Jul 2024

6/10 Okay

Huib

Business traveller
Disliked: Room comfort
Geen douche mogelijkheid
De staf is erg vriendelijk en behulpzaam. De kamers zijn goed en schoon maar het grootste euvel is dat het bijna onmogelijk is om te douchen. Ze zijn kokend heet en niet te regelen. Zelfs een koude douche is onmogelijk omdat er dan slechts druppels uit de kraan komen. Meer reizigers hebben hier tijdens verblijf over geklaagd maar probleem werd niet opgelost.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ulrich

Stayed 6 nights in Aug 2023

8/10 Good

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Sune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

8/10 Good

Didier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021