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Travelodge by Wyndham Outer Banks/Kill Devil Hills

2.0 star property
Hotel with free breakfast, near Wright Brothers National Memorial
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Travelodge by Wyndham Outer Banks/Kill Devil Hills

Exterior
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Studio Suite, 2 Queen Beds, Non Smoking
Lobby
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included
The price is NZ$110
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
804 North Virginia Dare Trail, NC 12, Kill Devil Hills, NC, 27948
  • Stop-N-Shop Beach Shop
    7 min walk
  • Wright Brothers National Memorial
    17 min walk
  • Professor Hacker's Lost Treasure Golf
    2 min drive
  • Manteo, NC (MEO-Dare County Regional)
    23 min drive

Room options

View all photos for Room, 2 Queen Beds, Smoking, Pool View (No Pets)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Smoking, Pool View (No Pets)

Highlights

Deck/patio
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (No Pets)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (No Pets)

Highlights

Air conditioning
Heating
Fridge
TV
Pillow-top bed
Blackout curtains
Shower/bath combination
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (No Pets)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking (No Pets)

Highlights

Air conditioning
Heating
Fridge
TV
Pillow-top bed
Blackout curtains
Shower/bath combination
Hairdryer
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (No Pets)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Pool View (No Pets)

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking (No Pets, Street View)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking (No Pets, Street View)

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (No Pets)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking, Pool View (No Pets)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View (No Pets)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Partial Ocean View (No Pets)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Sofa bed
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking, View (Street View, Pet Friendly, 1st Floor)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking, View (Street View, Pet Friendly, 1st Floor)

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • 0.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (No Pets)

Room, 1 King Bed, Non Smoking, Pool View (No Pets)

Room, 1 King Bed, Non Smoking, Pool View (No Pets)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Pet Friendly, 1st Floor)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Pool View (Pet Friendly, 1st Floor)

Highlights

Deck/patio
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Pet Friendly, 1st Floor)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Pool View (Pet Friendly, 1st Floor)

Highlights

Deck/patio
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (No Pets, Pool View)

Room, 1 King Bed, Accessible, Non Smoking (No Pets, Pool View)

Room, 1 King Bed, Accessible, Non Smoking (No Pets, Pool View)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Partial Ocean View (No Pets)

Standard Room, 1 King Bed, Non Smoking, Partial Ocean View (No Pets)

Standard Room, 1 King Bed, Non Smoking, Partial Ocean View (No Pets)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Pillow-top bed
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Ramada Plaza by Wyndham Nags Head Oceanfront

Pool
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (1005)
The price is NZ$169
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Ramada Plaza by Wyndham Nags Head Oceanfront

About the area

Kill Devil Hills

At Travelodge by Wyndham Outer Banks/Kill Devil Hills you'll be 1.4 km (0.9 mi) from Wright Brothers National Memorial and 3.2 km (2 mi) from Avalon Fishing Pier. Highlights at this hotel include free daily breakfast, free self-parking and a 24-hour business centre. .Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to mini golf and a driving range. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. Free on-the-go breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute drive of this Kill Devil Hills hotel include Jockey's Ridge State Park and Nags Head Golf Links.

What's nearby

  • Stop-N-Shop Beach Shop - 7 min walk
  • Wright Brothers National Memorial - 17 min walk
  • Avalon Fishing Pier - 3 min drive
  • Jockey's Ridge State Park - 6 min drive
  • Nags Head Woods Preserve - 6 min drive

Getting around

  • Norfolk, VA (ORF-Norfolk Intl.) - 93 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Jolly Roger - ‬2 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Plaza Azteca Restaurante Mexicano - ‬3 min drive
  • ‪Captain George's Seafood Restaurant - ‬15 min walk

About this property

Travelodge by Wyndham Outer Banks/Kill Devil Hills

Hotel with free breakfast, near Wright Brothers National Memorial
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A seasonal outdoor pool, a terrace, and a vending machine are also featured at Travelodge by Wyndham Outer Banks/Kill Devil Hills. Free self parking is available. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

Smoking is allowed in designated areas at this Kill Devil Hills hotel.

  • 1 building
  • 97 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
Travelodge by Wyndham Outer Banks/Kill Devil Hills offers 97 air-conditioned accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kill Devil Hills hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Golf driving range
  • Indoor pool (guest access)
  • Mini golf
  • Motor boating
  • Outdoor pool (guest access)
  • Personal motorised watercraft
  • Rowing/canoeing
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Access to nearby indoor pool
  • In-room microwave
  • In-room refrigerator
  • Mini golf
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Nags Head Beach Hotel
Nags Head Travelodge
Travelodge Nags Head Beach
Travelodge Nags Head Beach Hotel
Travelodge Nags Head Beach Hotel Kill Devil Hills
Travelodge Nags Head Beach Kill Devil Hills
Kill Devil Hills Travel Lodge
Kill Devil Hills Travelodge
Travel Lodge Kill Devil Hills
Travelodge Kill Devil Hills
Travelodge Outer Banks
Travelodge Wyndham Outer Banks/Kill Devil Hills Hotel
Travelodge Wyndham Outer Banks/Kill Hotel
Travelodge Wyndham Outer Banks/Kill Devil Hills
Travelodge Wyndham Outer Banks/Kill
Travelodge by Wyndham Outer Banks/Kill Devil Hills Hotel

Frequently asked questions

What is the cancellation policy at Travelodge by Wyndham Outer Banks/Kill Devil Hills?

Travelodge by Wyndham Outer Banks/Kill Devil Hills offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Travelodge by Wyndham Outer Banks/Kill Devil Hills?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Travelodge by Wyndham Outer Banks/Kill Devil Hills on 5 Jan 2025 start from NZ$110.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Travelodge by Wyndham Outer Banks/Kill Devil Hills?

Yep, Travelodge by Wyndham Outer Banks/Kill Devil Hills has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Travelodge by Wyndham Outer Banks/Kill Devil Hills?

Yep, Travelodge by Wyndham Outer Banks/Kill Devil Hills is a short 2-minute walk from Outer Banks Beaches. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find motor boats and boat tours.

Does Travelodge by Wyndham Outer Banks/Kill Devil Hills have a pool?

Travelodge by Wyndham Outer Banks/Kill Devil Hills has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM (Seasonal outdoor pool open from May to October).

Does Travelodge by Wyndham Outer Banks/Kill Devil Hills serve breakfast?

You bet, complimentary on-the-go brekkie is available daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Travelodge by Wyndham Outer Banks/Kill Devil Hills?

No, Travelodge by Wyndham Outer Banks/Kill Devil Hills does not offer an airport shuttle service.

What time are check-in & check-out at Travelodge by Wyndham Outer Banks/Kill Devil Hills?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Travelodge by Wyndham Outer Banks/Kill Devil Hills Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 396 out of 1003 reviews" "
Rating 8 - Good. 316 out of 1003 reviews" "
Rating 6 - Okay. 150 out of 1003 reviews" "
Rating 4 - Poor. 77 out of 1003 reviews" "
Rating 2 - Terrible. 64 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Darryl, Hedgesville

I didn’t like the kiosk check in, particularly not being provided with a hard copy. When I ask a staff member behind the desk a question, she stated the person to ask that was not in. The room was clean, however the property is in need of a refresh. The bathtub drain was surrounded by rust. The A/C was very noisy. Breakfast was a bag with a fruit cup, a nutrigrain bar a a pack of cookies. Coffee and juice was available. Proximity to the beach was great.
Stayed 4 nights in Sep 2024

2/10 Terrible

Marcus

Disliked: Staff & service, amenities, property conditions & facilities
We arrive around 1500, Checkin time was1600. My room wasn’t ready and i didn’t get my key to check in until almost 1900.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t know about computer check in-seemed weird to me Requested towels online…never received any, went to desk to ask and was told Room 109 was “hospitality room” and to go get whatever I needed. That was ok, but would have been nice to know initially. Grab and go breakfast was nice Beach accessibility was great
Stayed 3 nights in Sep 2024

10/10 Excellent

Samir, New York

Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Beach access
Great price and location right across from the beach.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Very relaxing stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Aug 2024

6/10 Okay

Willie

Liked: Cleanliness
Close to the beach with available parking
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Property conditions & facilities
Pet friendly. In person staff was very helpful & friendly.
Stayed 1 night in Sep 2024

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caroline
Only there overnight. Rooms were comfortable and clean. Nice pool area and pool!
Stayed 1 night in Sep 2024

4/10 Poor

Ana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2024

8/10 Good

kelsey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Garima

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

joshua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very hard time getting extra towels and washcloths
Stayed 3 nights in Aug 2024

6/10 Okay

AMIT k

Travelled with family
Liked: Staff & service
We found live cockraoch in our room
Stayed 2 nights in Aug 2024

6/10 Okay

Stephanie

Disliked: Staff & service
We won't be back.
Front desk staff very rude. Was told they only clean the rooms on the third day upon arrival of stay. Never cleaned it so i went down and the lady said i didnt ask for it to be cleaned, because i was told it would be. Spoke to cleaning lady and she came right away and cleaned it. Asked for extra towels since they only replace them every "3" days, front desk gave attitude because they had to get them. Both times at the front desk was multiple people not just the same one. Pool is nice. Hotel is a little outdated. Continental breakfast is a joke. For the price we will not be returning.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Monica

Stayed 1 night in Aug 2024

8/10 Good

Jody

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pet friendly, there are not many in obx
Stayed 3 nights in Aug 2024

8/10 Good

Michael, Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very pleased. The virtual check in was great, super easy, and uncomplicated, the check in person was very friendly and nice. I’ve seen some reviews that were not very flattering I respectfully disagree with. Our room was clean and comfortable. The pool was clean and folks looked like they were having a good time. We plan to come back in October
Stayed 3 nights in Aug 2024

2/10 Terrible

Jessica

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was gross, apparently if you have pets that’s an excuse to put you in the nasty rooms. Online the room looked clean. When we got there the room was filled with flys, we killed 5 roaches, the sink was leaking on to the carpet underneath of it. (So I’m sure there was mold) absolutely disgusting. We did not stay and have asked. For a full refund.
Stayed 2 nights in Aug 2024

2/10 Terrible

Steve

Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Our Travelodge Experience
Stayed five nights at the Travelodge in KDH. Overall the room was clean and comfortable. We have stayed there on previous vacations with no problems. However, the check in and checkout came with some glitches concerning the kiosk system. This takes some getting used to. When we checked out the kiosk person had trouble with his headset, as his earpiece kept falling out and it was difficult for us to understand him. I am not a fan of this automated system and hopefully the problems can be worked out. In addition, there was no one on duty until almost 7:30 AM at least twice while we were there. There were several key cards left in front of the door because no one could get in. What if someone had to check out early? I hope customer service can be improved, otherwise travelers will take their business elsewhere.
Stayed 5 nights in Aug 2024