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Acacia Premier Hotel

4.5 star property
Luxury hotel with 2 restaurants and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Acacia Premier Hotel

Exterior
Egyptian cotton sheets, premium bedding, in-room safe
2 restaurants, breakfast, lunch, dinner served; barbecue
Check-in/check-out kiosk
Food and drink

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Achieng' Oneko Rd, Kisumu
  • The West End Shopping Mall
    1 min walk
  • Kisumu Impala Sanctuary
    10 min walk
  • Kisumu Clock Tower
    17 min walk
  • Kisumu (KIS)
    8 min drive

Room options

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Lake View

Suite, Lake View

Suite, Lake View

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
  • 77 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Double Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 241 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

Similar properties

Exterior
Sarova Imperial Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (36)
The price is NZ$224
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Sarova Imperial Hotel

About the area

Kisumu

A luxury stay in Kisumu awaits you at Acacia Premier Hotel. Within steps you'll find The West End Shopping Mall and Kisumu Impala Sanctuary within a 10-minute stroll. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Acacia Premier can include massages and facials. The restaurant, Aqua Pool, serves barbecue and is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers. 1862 square feet (173 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free buffet breakfast is offered between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4.5-property class Kisumu hotel include Dunga Bay and Kisumu Clock Tower.

What's nearby

  • The West End Shopping Mall - 1 min walk
  • Kisumu Impala Sanctuary - 10 min walk
  • Dunga Bay - 18 min walk
  • Hippo Point - 3 min drive
  • Kisimu museum - 3 min drive

Getting around

  • Kisumu (KIS) - 8 min drive

Restaurants

  • ‪Laughing Buddha - ‬13 min walk
  • ‪Java House - ‬2 min walk
  • ‪Pool Bar @ Acacia Premier - ‬1 min walk
  • ‪Java United Mall - ‬3 min drive
  • ‪Mahfudh Ashur Restaurant - ‬18 min walk

About this property

Acacia Premier Hotel

Luxury hotel with 2 restaurants and full-service spa
Acacia Premier Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1862 square feet (173 square metres) and includes a conference centre. A children's pool, spa services, and a terrace are also featured at the luxury Acacia Premier Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Kisumu hotel.

  • 93 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 1862 sq ft of conference space
  • 173 sq. m of conference space
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Acacia Premier Hotel offers 93 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

This Kisumu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Acacia Premier has 3 treatment rooms. Services include facials and body treatments. The spa is open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aqua Pool
  • Café Acacia

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,862 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 8 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Acacia Premier Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8 AM to 6 PM
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Acacia Premier Hotel Kisumu
Acacia Premier Kisumu
Acacia Premier
Acacia Premier Hotel Hotel
Acacia Premier Hotel Kisumu
Acacia Premier Hotel Hotel Kisumu

Frequently asked questions

What is the cancellation policy at Acacia Premier Hotel?

Acacia Premier Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Acacia Premier Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Acacia Premier Hotel on 3 Nov 2024 start from NZ$326.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Acacia Premier Hotel?

Yep, Acacia Premier Hotel has a free self car park.

Is there a spa on site at Acacia Premier Hotel?

Yep, Acacia Premier is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Acacia Premier Hotel have a pool?

Acacia Premier Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8 AM to 6 PM.

What luxury perks are available at Acacia Premier Hotel?

Acacia Premier Hotel features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Acacia Premier Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Acacia Premier Hotel.

Does Acacia Premier Hotel serve breakfast?

Sure does, free buffet brekkie is available daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Acacia Premier Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Acacia Premier Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Acacia Premier Hotel?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Acacia Premier Hotel?

No, pets and service animals are not allowed.

Acacia Premier Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 102 reviews" "
Rating 8 - Good. 35 out of 102 reviews" "
Rating 6 - Okay. 10 out of 102 reviews" "
Rating 4 - Poor. 3 out of 102 reviews" "
Rating 2 - Terrible. 1 out of 102 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Job

Stayed 1 night in Jul 2024

10/10 Excellent

Hiroshi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lake view!
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel !
It was such an amazing experience as a matter of fact i plan to stay here each time I come to Kenya
Stayed 2 nights in May 2024

10/10 Excellent

Dorika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.
Stayed 2 nights in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.
Stayed 1 night in Feb 2024

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in Kisumu. Love that it’s attached to the mall as well. Convenient and safe.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eric, Hawkesbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at this hotel multiple times as we return to Kisumu to visit family and friends. We are never disappointed. It is a wonderful hotel with excellent staff. The poolside restaurant is particularly good. Highly recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rita

Travelled with family, Business traveller
Hospitality is top notch
Stayed 2 nights in Jan 2024

8/10 Good

Dorcas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acacia is to Kisumu what Golf is to Kakamega. Underwhelmed but grateful for the experience. Beautiful views from rooftop. Surprisingly good chocolate cake!
Stayed 2 nights in Dec 2023

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the Acacia Premier Hotel was fabulous. The hotel location was next to a food mart which was perfect as I needed particular items. The food choices for breakfast was plentiful. I was able to eat dinner after a late evening check in and the food was excellent! I will return to this hotel my next time in Kisumu.
Stayed 1 night in Dec 2023

6/10 Okay

Alphonz

Stayed 3 nights in Dec 2023

10/10 Excellent

Eric, Hawkesbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great service with friendly staff and excellent facilities. We stay at the Acacia every year while visiting family in Kisumu and are never disappointed. Highly recommended.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff.
Stayed 5 nights in Nov 2023

10/10 Excellent

Tina, Copenhagen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service from the staff always prepared to assist with any issue
Stayed 2 nights in Oct 2023

8/10 Good

Ken

Stayed 1 night in Oct 2023

8/10 Good

ALEXANDER, IRVING

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel needs to invest in sound proofing. There is a mosque next door who start prayers early morning from 4:30am and are loud so i didn't get much sleep.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Sudhir Amratlal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean hotel with friendly staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

Joseph, Bronxville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay. Hotel staff as always are excellent and welcoming. I wish there were more guests staying. However, that is the way things are in Kenya
Stayed 2 nights in Jun 2023

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed my times before Covid and enjoyed this hotel … and my recent visit was equally satisfying
Stayed 1 night in May 2023

4/10 Poor

Italo

Stayed 12 nights in Apr 2023

8/10 Good

Andrew A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The plus includes its proximity to the commercial district and the a shopping mall below. The food was remarkable, Breakfast was a charm. The lighting in the room was not work friendly. We spent one week, there were no drawers, no iron or iron board in the room, available on request. The hotel staff was responsive to our requests, which were not many, they were excellent. The gym was a plus.
Stayed 6 nights in Apr 2023

4/10 Poor

Michele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and staff were mostly very helpful. Breakfast very disappointing. Restaurant food dull. Internal phone system was broken
Stayed 4 nights in Feb 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Decent
My first visit to Kisumu and found this establishment adequate. WiFi works well, breakfast is decent. Cleanliness can be improved and the state of the bathrooms definitely need attention. The service quality of the staff makes up a bit for the physical state of this aging establishment.
Stayed 2 nights in Feb 2023

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2023