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Lake Saroma Tsuruga Resort

4.0 star property
Lakefront resort with 2 restaurants and free valet parking

Photo gallery for Lake Saroma Tsuruga Resort

Resort twin room,Only Shower,Non Smoking (Lake View)
Lake
Japanese Style Room,Non Smoking (Lake View) | Lake view
Public bath
Resort twin room,Only Shower,Non Smoking (Lake View) | Lake view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is NZ$337
includes taxes & fees
19 Mar - 20 Mar

Explore the area

Map
306-1 Sakaeura, Tokoro cho, Kitami, Hokkaido, 093-0216
  • Lake Saroma Wakka Nature Centre
    ‪3 min drive‬
  • Lake Notoro
    ‪32 min drive‬
  • Abashiri Port
    ‪38 min drive‬
  • Memanbetsu (MMB)
    ‪62 min drive‬

Room options

View all photos for Twin Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Twin Room,Non Smoking (Lake View)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Bidet
Hairdryer
Private bathroom
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Japanese Style Room,Non Smoking (Lake View)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese & Western Style Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Japanese & Western Style Room,Non Smoking (Lake View)

Highlights

Balcony
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Toilet with electronic bidet
Hairdryer
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Resort twin room,Only Shower,Non Smoking (Lake View)

Resort twin room,Only Shower,Non Smoking (Lake View)

Resort twin room,Only Shower,Non Smoking (Lake View)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Bidet
Hairdryer
Private bathroom
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Restaurant

Kagariya

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (67)
The price is NZ$525
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Kagariya

About the area

Kitami

At Lake Saroma Tsuruga Resort you'll be within a 15-minute walk of Abashiri Quasi-National Park and 1.9 km (1.2 mi) from Lake Saroma Wakka Nature Centre. Highlights at this resort include 2 restaurants, free valet parking and a bar/lounge. .The buffet restaurant, La mer, serves Fusion cuisine. Enjoy the steam room along with access to hot springs and bike hire. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. .With a stay at this 4-property class Kitami resort, you'll be 31.3 km (19.4 mi) from Lake Abashiri and 32.8 km (20.4 mi) from Lake Notoro.
View more Resorts in KitamiOpens in a new window

What's nearby

  • Lake Saroma Wakka Nature Centre - 3 min drive
  • Lake Notoro - 32 min drive
  • Abashiri Prison Museum - 36 min drive
  • Abashiri Port - 38 min drive
  • Tokyo University of Agriculture - 41 min drive

Getting around

  • Yobito station - 38 min drive
  • Kushiro (KUH) - 166 min drive

Restaurants

  • ‪たべものや - ‬8 min drive
  • ‪レストハウスところ - ‬8 min drive
  • ‪松寿し - ‬9 min drive
  • ‪ところ道の市 - ‬7 min drive
  • ‪しゃべりたい - ‬9 min drive

About this property

Lake Saroma Tsuruga Resort

Lakefront resort with 2 restaurants and free valet parking
Lake Saroma Tsuruga Resort offers its guests hot springs and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A library, a vending machine, and gift shops/newsstands are also featured at Lake Saroma Tsuruga Resort. Free self parking and valet parking are available.

This 4-star Kitami resort is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Lake Saroma Tsuruga Resort offers 68 air-conditioned accommodations with a safe and complimentary slippers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels.

Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Kitami resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • La mer

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Hot springs
  • Library
  • Steam room
  • Table tennis

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a regional park
  • On a lake

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

  • Pets: JPY 3300 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Lake Saroma
Lake Saroma Tsuruga Kitami
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Kitami
Lake Saroma Tsuruga
Resort Lake Saroma Tsuruga Resort Kitami
Kitami Lake Saroma Tsuruga Resort Resort
Resort Lake Saroma Tsuruga Resort
Lake Saroma Tsuruga Kitami
Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Resort
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Resort Kitami

Frequently asked questions

What is the cancellation policy at Lake Saroma Tsuruga Resort?

Lake Saroma Tsuruga Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lake Saroma Tsuruga Resort?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Lake Saroma Tsuruga Resort on 19 Mar 2025 start from NZ$336.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lake Saroma Tsuruga Resort?

Yep, Lake Saroma Tsuruga Resort has a free self car park and free valet parking.

What makes Lake Saroma Tsuruga Resort a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Lake Saroma Tsuruga Resort.

Is there a free airport shuttle available at Lake Saroma Tsuruga Resort?

No, Lake Saroma Tsuruga Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Lake Saroma Tsuruga Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lake Saroma Tsuruga Resort?

Check-in begins at 3 PM. Check-out time is 10 AM.

Lake Saroma Tsuruga Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 102 reviews
Rating 8 - Good. 40 out of 102 reviews
Rating 6 - Okay. 6 out of 102 reviews
Rating 4 - Poor. 5 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was extremely good and overall the service was good, except the last day at breakfast the staff were not as helpful. Our room was spacious with great views and it was a good hotel as a base for touring, my only issue was the breakfast finished at 8:30 - that is too early when on holiday!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Tow Choon

Stayed 1 night in Jun 2024

10/10 Excellent

THOMAS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

THOMAS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Onsen and great food selection.
Onsen and great food selection for breakfast. We missed dinner by 15mins due to the long drive.
Stayed 1 night in Jul 2019

6/10 Okay

En Na

Liked: Cleanliness, staff & service
Not valueable for money
My stay with 2 meals but quite disappointed with the food they provided. In this price we paid for should be able to get better food and service.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love dinner and the onsen. The staffs are polite and very kind : ) If I come back again I hope to see the red carpet, It ‘s good view.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, with very kind and helpful staff. Facilities are slightly dated but clean and well maintained. Breathtaking view of the lake from the room, wonderful hot springs. Location is quite remote, but everything is available on-site. Highly recommended.
Stayed 2 nights in Feb 2018

10/10 Excellent

Niruslan, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Nice staff, Delicious dinner & breakfast, Good Onsen.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The location a bit far. The hotel staff are polite and provide good service. The tatami room very nice for 4 of us to stay. Nice lake view . Breakfast and dinner provided nice but choose limited.
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent homely service
Excellent personalized check in service, with great food for the half board, especially the huge and fresh sashimi platter that came with the dinner, was a great surprise. The room we had has an awesome view and the concierge staff was very helpful with luggages and all. Awesome service!
Stayed 1 night in May 2017

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We opted for a tatami room for two nights and were given a lake view room which had 2 big glass windows offer nice scenery. The room was spacious for 4 adults and one baby. They serve nice dinner and breakfast. Onsen is well maintained and clean, especially the outdoor one. There's no shopping or amenities at its surrounding area. If you purely look for a relaxing stay, hotel Saroma is one of the options.

10/10 Excellent

Roderick, Holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great hotel, excellent service, delicious food buffet style, efficient and friendly staff. Nice onsen in and outside. A very pleasant treat in northern Hokkaido, a place to coke back to!

8/10 Good

Gershon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
The view with the lake was fantastic. Came with a telescope for bird-watching. 1st floor onsen was great and the resort is equipped with ping pong tables, pool table and other games in the games room which was fun. Food was extensive but average, though the soft serve ice cream was the best I have ever eaten. Very relaxing stay though there is not much to do in the area. The view made the drive worth it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Remote hotel
Nice hotel to relax in with great views, by the lake. Room is clean and spacious..hotel is bit dated including the onsens. Not much to do around the area and no shops or restaurants nearby within walking distance

10/10 Excellent

Dora, hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxation
very good resort and good service

10/10 Excellent

kei

Stayed 1 night in Oct 2024

8/10 Good

Koichi

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

???

Travelled with partner
Liked: Amenities
とてもゆっくり過ごせました。
Stayed 1 night in Sep 2024

4/10 Poor

YOSHIKO

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

MASAMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

hiroaki

Stayed 1 night in Mar 2024

10/10 Excellent

Tatsuki, Chitose city

Stayed 1 night in Feb 2024

8/10 Good

Mei kuen vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024