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Mercure Urabandai Resort & Spa

4.0 star property
Boardwalk/promenade hotel with full-service spa and 24-hour front desk

Photo gallery for Mercure Urabandai Resort & Spa

Spa
Lounge
Down duvets, in-room safe, desk, soundproofing
Front of property
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • All-inclusive
  • Breakfast available
  • Parking included
  • Laundry
  • Free WiFi
The current price is NZ$128
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
1093-309, Turugamine, Hibara, Yamagun, Kitashiobara, Fukushima-ken, 969-2701
  • Goshikinuma Lake
    ‪13 min walk‬
  • Morohashi Museum of Modern Art
    ‪15 min walk‬
  • Goshikinuma Lakes
    ‪2 min drive‬

Room options

View all photos for Classic Room with 2 single beds and 1 sofa bed, Dog-friendly

Down duvets, in-room safe, desk, soundproofing

Classic Room with 2 single beds and 1 sofa bed, Dog-friendly

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 6
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Down duvets, in-room safe, desk, soundproofing

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 6
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Classic Room, Japanese style, 10 futon beds

Down duvets, in-room safe, desk, soundproofing

Classic Room, Japanese style, 10 futon beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 12
  • 5 Single Futons

View all photos for Classic Room, Japanese style, 5 futon beds, Mountain view

Down duvets, in-room safe, desk, soundproofing

Classic Room, Japanese style, 5 futon beds, Mountain view

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 10
  • 5 Single Futons

View all photos for Classic Room, Japanese style, 2 single beds and 3 futon beds

Down duvets, in-room safe, desk, soundproofing

Classic Room, Japanese style, 2 single beds and 3 futon beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 10
  • 2 Single Beds and 3 Single Futons

View all photos for Classic Room with 2 single beds and 2 sofa beds

Down duvets, in-room safe, desk, soundproofing

Classic Room with 2 single beds and 2 sofa beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Suite, 2 Single Beds

Down duvets, in-room safe, desk, soundproofing

Classic Suite, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • Sleeps 10
  • 2 Single Beds

View all photos for Classic Room with 2 single beds and 2 sofa beds

Down duvets, in-room safe, desk, soundproofing

Classic Room with 2 single beds and 2 sofa beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese style, 5 futon beds

Down duvets, in-room safe, desk, soundproofing

Classic Room, Japanese style, 5 futon beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 10
  • 5 Single Futons

View all photos for Classic Room with 1 single bed

Down duvets, in-room safe, desk, soundproofing

Classic Room with 1 single bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

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About the area

Kitashiobara

At Mercure Urabandai Resort & Spa you'll be within just a 15-minute stroll of Goshikinuma Lake and Morohashi Museum of Modern Art. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .The restaurant, Shiki, is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas, spa services and laundry facilities. Buffet breakfast is available daily between 7 AM and 9:00 AM. .Sights within a 10-minute drive of this 4-property class Kitashiobara hotel include Ura-bandai and Urabandai Nekoma Ski Area.

What's nearby

  • Goshikinuma Lake - 13 min walk
  • Morohashi Museum of Modern Art - 15 min walk
  • Ura-bandai - 2 min drive
  • Urabandai Nekoma Ski Area - 8 min drive
  • Mount Bandai - 30 min drive

Getting around

  • Inawashiro Station (JR) - 19 min drive
  • Fukushima (FKS) - 75 min drive

Restaurants

  • ‪氷瀑テラス - ‬23 min drive
  • ‪裏磐梯物産館 - ‬3 min drive
  • ‪第1ゴールドハウス目黒 - ‬17 min walk
  • ‪奥裏磐梯らぁめんや - ‬11 min drive
  • ‪裏磐梯カフェ - ‬3 min drive

About this property

Mercure Urabandai Resort & Spa

Boardwalk/promenade hotel with full-service spa and 24-hour front desk
Some rates at Mercure Urabandai Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. Public spaces have free WiFi. As a guest of Mercure Urabandai Resort & Spa, you'll find a full-service spa and hot springs. There are 3 meeting rooms available. Spa services, ski storage, and a picnic area are also featured at Mercure Urabandai Resort & Spa. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kitashiobara hotel.

  • 227 guestrooms or units
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Outdoor picnic space
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Dining venue
Mercure Urabandai Resort & Spa offers 227 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. 16-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 五色温泉. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 9:00 AM for a fee: JPY 3,025 for adults and JPY 2,178 for children
  • A restaurant

Restaurants on site

  • Shiki

Things to do

  • Full-service spa
  • Hot springs
  • Shopping
  • Ski lift privileges
  • Ski storage
  • Table tennis
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms

Outdoors

  • In a national park
  • On the boardwalk/promenade
  • Picnic area

Full-service spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (105 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 16-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3025 for adults and from JPY 2178 for children
  • Rollaway bed fee: JPY 3630 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Urabandai Royal Hotel Kitashiobara
Urabandai Royal Hotel
Urabandai Royal Kitashiobara
Urabandai Royal
Active Resorts URABANDAI Hotel Kitashiobara
Active Resorts URABANDAI Hotel
Active Resorts URABANDAI Kitashiobara
Active Resorts URABANDAI
Mercure Urabandai Resort Spa
Mercure Urabandai Resort & Spa Hotel
Mercure Urabandai Resort & Spa Kitashiobara
Mercure Urabandai Resort & Spa Hotel Kitashiobara

Frequently asked questions

What is the cancellation policy at Mercure Urabandai Resort & Spa?

Mercure Urabandai Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Urabandai Resort & Spa?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Mercure Urabandai Resort & Spa on 9 Mar 2025 start from NZ$128.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Urabandai Resort & Spa?

Yep, Mercure Urabandai Resort & Spa has a free self car park.

Is there a spa on site at Mercure Urabandai Resort & Spa?

Yep, 五色温泉 is available for guests.

Does Mercure Urabandai Resort & Spa serve breakfast?

You bet, buffet breakfast is available daily from 7 AM to 9:00 AM.

Is there a free airport shuttle available at Mercure Urabandai Resort & Spa?

No, Mercure Urabandai Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Urabandai Resort & Spa?

Yep, you can grab a meal at Mercure Urabandai Resort & Spa's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Mercure Urabandai Resort & Spa?

Check-in begins at 3 PM. Check-out time is 10:00 AM.

Are pets allowed at Mercure Urabandai Resort & Spa?

No, only service animals are allowed.

Mercure Urabandai Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 61 out of 171 reviews
Rating 8 - Good. 61 out of 171 reviews
Rating 6 - Okay. 35 out of 171 reviews
Rating 4 - Poor. 8 out of 171 reviews
Rating 2 - Terrible. 6 out of 171 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kazuhiko

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice area of hotel and huge property. But Breakfast is so busy which I don't like.
Stayed 1 night in Nov 2024

8/10 Good

NOE PAING

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

ILKO

Travelled with family
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Stayed 3 nights in Oct 2024

6/10 Okay

kyoko

Travelled with family
Liked: Cleanliness
小さい子供連れでの1泊でした。チェックインの時間15:00に着いたのですが部屋の清掃がすんでいなくて1時間ほど待たされました。ラウンジがあってウェルカムドリンクが提供されていましたが1時間の待ち時間は少し長すぎると思いました。お風呂は綺麗で快適、朝ごはんのビュッフェも美味しかったです。少し奥まったところにあるので館内にコンビニか軽食を買えるところがあると良いと思いました。近くに食べ物を買うところもなくひとり七千円のビュッフェの夕食しかなくて少し困りました。結局は国道を歩いてイタリアンレストランに行きピザをテイクアウトしました。次はきっと泊まらないと思います。
Stayed 1 night in Jul 2024

6/10 Okay

Anita

Liked: Staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service
Hotel is clean but decor outdated. Onsen bath is excellent. Walking distance to scenic attraction
Stayed 2 nights in Oct 2023

8/10 Good

Wimonwan

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rotennburo (outside hot spring pool) was excellent. It was fully booked and felt too busy. I would like stay again but try weekdays next time.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service
Yea it was decent
Had a pleasant stay here. The hotel is very outdated, but the service was great and they have great onsen.
Stayed 6 nights in Oct 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good access to five lakes comfortable hotel
very big room friendly and helpful staff short walk to five colour lakes if you are climbing mount bandai take a taxi to the happodai entrance and book a return as most mobile phone don't work no public transport to from happodai and two hour walk to nearest bus stop hotel has shuttle bus to station and public buses stop there
Stayed 2 nights in Sep 2018

6/10 Okay

Rodney, singaporw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room but not for couples
The room was spacious, food variety was good. Nothing much in the immediate vicinity, it was a nice place but mostly for group tours, not for couples.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing onsen. Interior is dated but it adds to the appeal. Loved our stay here.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Breakfast and onsen were A+
Wonderful!! The onsen and breakfast were spectacular. Also walking distance to the five colored lakes. And the local bus stop is right at the hotel entrance. Very convenient
Stayed 1 night in Nov 2017

4/10 Poor

brian, NZ

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stay somewhere else
Hotel was good 50 years ago. Needs major make over of rooms. Very small bathroom

6/10 Okay

daniel, singapore

Liked: Cleanliness, property conditions & facilities
Nice resort facilities
Unfortunately I was stuck with a smoking room, which smelled..well as you'd expect. Ignoring that, it was clean and comfortable. The room was decently spacious given the price. Faciltiies were good as it is a resort hotel. Being Urabandai, they aren't that ready for international tourists so some basic Japanese would go a long way.

8/10 Good

Bo, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of Mt Bandai
Quick and easy access to the 5 ponds walk Good selections of breakfast Great restaurants Chef Kawaguchi is a certified french chef from Paris

6/10 Okay

Josh

Disliked: Property conditions & facilities, room comfort
An OK place to stay, safe and clean but dated
Overall the stay was ok. They had free hot tea which was great when it was so cold out, but the room was very dated. Also, (just FYI) the hotel staff doesn't speak much English and you need a dinner reservation if you want to eat at the hotel- becides a little restaurant near the back of the hotel (which was good!)

8/10 Good

Lei

Travelled with family and small children
Liked: Staff & service
良かった
Stayed 1 night in Nov 2024

2/10 Terrible

thierry

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Cigarette
Chambre d'hôtel qui pue la cigarette. Intenable ! Personnel sympathique, mais qui ne trouve pas de solution. Reste à dormir fenêtre ouverte,malgré le bruit. Hôtel à éviter...pour les non fumeurs.
Stayed 2 nights in Oct 2024

6/10 Okay

NAKAJIMA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
大量のカメムシに悩まされた
スタッフ、温泉、食事は、4-5☆ 窓を締め切った部屋にカメムシがいて、一匹捕まえて処理すると次のカメムシが現れるの繰り返し。なんとか眠りについても寝ている顔の上をブンブン言って飛んだりして一晩中寝れなかった。満室のため部屋替えは出来ず、スタッフから粘着テープと殺虫剤をもらったが、次々に現れたカメムシは10匹以上だった。
次々に現れたカメムシ
次々に現れたカメムシ
カメムシ
トイレに現れたカメムシをスタッフから渡された粘着テープで貼り付けたところ。靴べらを使って壁や天井から叩き落として、ティッシュで絡んでトイレに流したが、あまりにも回数が多くて、掃除のスタッフに知らせる目的もあって粘着テープで貼り付けたままにした
Stayed 1 night in Oct 2024

6/10 Okay

Fumiyo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ryo

Stayed 1 night in Sep 2024

4/10 Poor

naoko

Stayed 1 night in Sep 2024