The Sanderling

4.0 star property
Waterfront hotel with a fitness centre

Photo gallery for The Sanderling

View from room
Caffey House 6 Bedroom Residence | Beach/ocean view
Beach/ocean view
Caffey House 6 Bedroom Residence
Ocean Suite | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
The current price is NZ$493
includes taxes & fees
25 Mar - 26 Mar

Explore the area

Map
1461 Duck Rd, Kitty Hawk, NC, 27949
  • The Sanderling Spa
    ‪2 min walk‬
  • Nor'Banks Sailing
    ‪5 min drive‬
  • Duck Boardwalk
    ‪7 min drive‬
  • Manteo, NC (MEO-Dare County Regional)
    ‪54 min drive‬

Room options

Accessible King

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Bathrobes
  • Resort view
  • Sleeps 2
  • 1 King Bed

Resort King

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Bathrobes
  • Resort view
  • Sleeps 2
  • 1 King Bed

Swan 3 Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
Flat-screen TV
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds, 2 Single Beds and 1 Double Sofa Bed

Resort Two Queen

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Bathrobes
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Pool King

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Bathrobes
  • Sleeps 2
  • 1 King Bed

Harris 3 Bedroom Residence

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
3 bedrooms
Ceiling fan
  • Sleeps 8
  • 1 Double Sofa Bed, 2 King Beds and 2 Single Beds

Griggs 3 Bedroom Residence

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
3 bedrooms
Ceiling fan
  • Sleeps 8
  • 2 King Beds, 1 Double Sofa Bed and 2 Single Beds

Resort Studio

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Sandpiper 4 Bedroom Residence

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
4 bedrooms
Ceiling fan
  • Sleeps 10
  • 1 Double Sofa Bed, 2 King Beds and 4 Single Beds

Ocean Two Queen

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Bathrobes
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean Suite

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort Suite

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Pool Patio

Highlights

Lanai
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Pool Two Queen

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

Ocean King

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Bathrobes
  • Sea view
  • Sleeps 2
  • 1 King Bed

Ocean Studio

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Pool Patio Suite

Highlights

Lanai
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Ocean Presidential

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Evans 4 Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
Flat-screen TV
  • Partial ocean view
  • Sleeps 10
  • 2 King Beds, 1 Double Sofa Bed and 4 Single Beds

Caffey House 6 Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
Flat-screen TV
  • Ocean view
  • Sleeps 16
  • 2 King Beds, 1 Single Bed, 1 Queen Bed and 1 Double Sofa Bed

Accessible Two Queen

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Duck

At The Sanderling you'll be within steps of Outer Banks Beaches and The Sanderling Spa. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and mani/pedis. The restaurant, Lifesaving Station, serves local cuisine and is open for breakfast, lunch and dinner. Beach House Bar is the hotel's own lobby lounge. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and gym. Additionally, you'll find free wired Internet in public areas, a steam room and a conference centre. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .In proximity to this 4-property class Kitty Hawk hotel you'll find Corolla Beach.

What's nearby

  • The Sanderling Spa - 2 min walk
  • Currituck Outer Banks Visitor's Center - 7 min drive
  • Duck Boardwalk - 7 min drive
  • Currituck Golf Club - 10 min drive
  • Corolla Beach - 22 min drive

Getting around

  • Manteo, NC (MEO-Dare County Regional) - 54 min drive

Restaurants

  • ‪Flippers - ‬35 min drive
  • ‪Off The Wall Tap House - ‬10 min drive
  • ‪Duck Donuts - ‬7 min drive
  • ‪Hardee's - ‬37 min drive
  • ‪Sunset Grille & Raw Bar - ‬5 min drive

About this property

The Sanderling

Waterfront hotel with a fitness centre
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At The Sanderling, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Wired Internet is free in public spaces. This beach hotel also offers a children's pool, a steam room and a fitness centre.

This 4-star Kitty Hawk hotel is smoke free.

  • 129 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
The Sanderling offers 129 air-conditioned accommodations with iPod docking stations and a safe. 27-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Beach House Bar
  • Kimball's Kitchen
  • Lifesaving Station
  • Sandbar

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Kayaking
  • Steam room
  • Surfing/bodyboarding

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • In-room roll-in shower
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 1 January 2025 to 27 February 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 300 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 43.97 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Pet fee: USD 300 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sanderling Resort Duck
Sanderling Duck
Sanderling Resort
Sanderling Resort Duck
Sanderling Hotel Duck
Sanderling Resort Duck, NC - Outer Banks
The Sanderling
The Sanderling
Sanderling Resort
The Sanderling Hotel
The Sanderling Kitty Hawk
The Sanderling Hotel Kitty Hawk

Frequently asked questions

What is the cancellation policy at The Sanderling?

The Sanderling offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Sanderling?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at The Sanderling on 25 Mar 2025 start from NZ$416.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Sanderling?

Yep, The Sanderling is on Outer Banks Beaches, which hotel guests give top marks. Fun beach activities include yoga, waterskiing and windsurfing.

Is there a spa on site at The Sanderling?

Yep, there is an onsite spa at The Sanderling. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does The Sanderling have a pool?

The Sanderling has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at The Sanderling?

The Sanderling features 2 outdoor pools, 2 hot tubs and 2 restaurants.

Is The Sanderling family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that The Sanderling is a hit with families.

Does The Sanderling serve breakfast?

You bet, full breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Sanderling?

No, The Sanderling does not offer an airport shuttle service.

Is there a bar or restaurant at The Sanderling?

Yep, you can grab a meal at The Sanderling's onsite restaurant that serves local cuisine.

What time are check-in & check-out at The Sanderling?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at The Sanderling?

Dogs are welcome at The Sanderling, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 27 kg per pet.

The Sanderling Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 293 out of 465 reviews
Rating 8 - Good. 89 out of 465 reviews
Rating 6 - Okay. 50 out of 465 reviews
Rating 4 - Poor. 24 out of 465 reviews
Rating 2 - Terrible. 9 out of 465 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Vito

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property seems run down . Room had a nice view however rug had many stains and walls were stained too . We were not informed that they were under construction. Elevator smelled like a toilet . We took the stairs. Parking lot is very dark and we felt unsafe . Icing on the cake …someone stole a pair of earrings from room !

10/10 Excellent

CAMELIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty nice for the off season. Pools aren’t heated fyi
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 3 nights in Oct 2024

10/10 Excellent

Renea

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful! We enjoyed the spa. Everyone was super friendly. It was clean. We will definitely visit again!
Stayed 1 night in Oct 2024

6/10 Okay

Susan

Travelled with family
Liked: Staff & service, amenities
The lack of signage is a problem for nrw guests. Our concerns were addressed but not acted on. Ie, keys mot working, firepit would not cut off.
Stayed 6 nights in Oct 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t wait to go back!
Amazing!! Right next to the beach! So beautiful
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We were there for a wedding this weekend. Everything was lovely. It was our first stay at the Sanderling and we were very impressed with everything. We are already planning a return in May 2025. Debbie and Jim Lamb
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

James

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We've been going to this property since 1987. But since then, we've seen a gradual decline in both service and upkeep of the property yet the prices seem keep going up. Service is still good but the facilities need more upkeep and show how old this property is. Windows in common areas are dirty, as well as furniture and carpeting in common areas look old and ratty. They've also cut back on little things. If I am paying about $400 a night, I expect real glass ware in the rooms and real coffee mugs- not cheap plastic cups. No bathrobes in the rooms anymore and only a few bath accessories. Check-in used to be very welcoming with an overview of the property and fruit in the lobby. Now the experience is about the same as checking into a Motel 6. The only good thing they have going for them is they are right on the beach and the pools are still a great place to relax.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed the spa. It was excellent! The room was particularly clean and nice. We loved it and can't wait to return!
Stayed 2 nights in Oct 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Gregoire

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful property in a unique location, needs a bit of a refresh in some rooms including the beds but overall a wonderful stay. We will be back!
Stayed 4 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was by far the best! Kudos to Lisa and Heather for their kindness, understanding and patience! They both went above and beyond to help make my stay excellent!
Stayed 1 night in Sep 2024

6/10 Okay

Ellen

The property location is in a nice quiet area, close to the town of Duck. There’s a lot of restaurants and shops in the town which is convenient. The resort itself is ok. The lobby is nice and well kept. The staff were all very friendly. The room and building we stayed in was clean on the surface but it was evident that deep cleaning has not been done on a regular basis. The room and especially the closet had a very musty smell. There were marks from dead bugs on the walls of the room, the carpet in the room and hallway/stairs had a lot of stains. The screen of the door to the balcony in our room was in bad shape with several holes (hence the dead bug marks). It was surprising that there was no microwave in the room. We were also disappointed to find out when we arrived that one of the restaurants on property was closed for the season. The restaurants that were open were fine but way overpriced for the quality of the food. It would be nice to have some grab and go options on property to take items to the beach, snacks/sandwiches, We ended up going into Duck and to pick up some items at the market instead of the mediocre, pricey food at the restaurant. The pool and hot tub were nice, and it was great to have chairs/umbrellas available for the beach. Overall, it was fine but for the cost of the room per night it was disappointing and not worth the price we paid. We have stayed at other places that were less expensive and cleaner. Based on that we probably won’t stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our long weekend stay was perfect. I imagine it’s a little noisy in the summer (we could hear the people in the next room as well as people in the hall), but the beds were comfortable (lots of pillow choices!), the private deck perfect, the bathroom fantastic, and the public areas wonderfully well appointed!
Stayed 3 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

lindsey

Liked: Amenities
Disliked: Cleanliness
The floor in my room had so many stains.
Stayed 5 nights in Sep 2024

8/10 Good

Jamshid

Liked: Cleanliness, staff & service
Everything is nice but the facility just need some serious upgrade.
Stayed 1 night in Sep 2024

2/10 Terrible

Jessica

Disliked: Staff & service, property conditions & facilities
The room rates are highway robbery for the quality of the rooms. They have clearly not been maintained. The rooms are old, dated, stains on carpet, stains on furniture, furniture falling apart, nasty dirt and dust that looks like it’s been there for decades. There was an awful smell in the hallway. There was a large bug crawling on the wall in my room (NOT the small, mosquito-like bugs they mentioned on a sign in the room). There was hair in my bed. This hotel is advertised as AAA four diamond, but there is no possible way that is true. I paid an exorbitant amount of money for this nasty room for two nights and left a night early because the room was so nasty. Also, the grab and go breakfast options at the hotel are limited to small boxes of cereal, muffins, and egg sandwiches that have been sitting out and will be heated up by a hotel employee, and you have to pay for those. The beach chairs/pools chairs are worn out and gross to sit on. The food from the pool bar was not good. Finally, to add insult to injury, when I checked out a night early I was told I could not receive an invoice because I was checking out early. A few days later after I got home, I checked my credit card statement and saw a large charge. I called the hotel the person I spoke with said that I was charged an additional $40 per night “resort fee” since I had booked through Expedia. Buyer beware. This place is not what is advertised in terms of the room, amenities, and fees. Not customer centric.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Judi

Travelled with family, Travelled with pets
I have stayed numerous times prior to this visit. It is sad to see the condition of the property - peeling paint, worn carpets, very worn furniture. No bell staff out front to help 2 ladies with luggage up steps. No staff available to assist with umbrellas and chairs on beach and not enough umbrellas for number of guests on the beach. In summary, this property is in serious need of renovation. We love coming here and look forward to future improvements, (hopefully).
Stayed 3 nights in Aug 2024

8/10 Good

jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a little dated, but overall great water. Food was good.
Stayed 3 nights in Jul 2024