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The Residence Zanzibar

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for The Residence Zanzibar

Luxury Ocean Front Pool Villa
Exterior
Body treatments, body wraps, body scrubs, facials
2 bars/lounges, poolside bar
2 bars/lounges, poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Gym
The current price is NZ$761
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
Mchangamle, Kizimkazi
  • Mchangamble Beach
    ‪7 min walk‬
  • Kizimkazi Dimbani Mosque
    ‪12 min drive‬
  • Dimbani Beach
    ‪13 min drive‬
  • Zanzibar (ZNZ-Zanzibar Intl.)
    ‪58 min drive‬

Room options

View all photos for Prestige Ocean Front Pool Villa

Prestige Ocean Front Pool Villa

Prestige Ocean Front Pool Villa

Highlights

Furnished patio
Separate sitting area
Fireplace
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
  • 155 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Ocean Front Pool Villa

Luxury Ocean Front Pool Villa

Luxury Ocean Front Pool Villa

Highlights

Furnished patio
Separate sitting area
Fireplace
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
  • 155 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Garden Pool Villa

Luxury Garden Pool Villa

Luxury Garden Pool Villa

Highlights

Furnished patio
Separate sitting area
Fireplace
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
  • 155 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Frangipani Garden Pool Villa

Luxury Villa

Frangipani Garden Pool Villa

Highlights

Furnished patio
Separate sitting area
Fireplace
Private pool
Air conditioning
Flat-screen TV
2 bedrooms
Ceiling fan
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Presidential Villa (Pool)

Presidential Villa (Pool)

Presidential Villa (Pool)

Highlights

Furnished patio
Separate sitting area
Fireplace
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Villa

Luxury Villa

Luxury Villa

Highlights

Furnished patio
Separate sitting area
Fireplace
Private pool
Air conditioning
Flat-screen TV
2 bedrooms
Ceiling fan
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Similar properties

Exterior

Fruit & Spice Wellness Resort Zanzibar

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.3 out of 5, Excellent, (171)
The price is NZ$342
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Fruit & Spice Wellness Resort Zanzibar

About the area

Kizimkazi

A luxury stay in Kizimkazi awaits you at The Residence Zanzibar. You'll find Paje Beach and Jozani Chwaka Bay National Park in the region. Highlights at this beachfront hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and mani/pedis. The buffet restaurant, The Dining Room, is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Buffet breakfast is available for free. There's also free self parking, along with the convenience of an airport shuttle. .Sights in the region of this 5-property class Kizimkazi hotel include Forodhani Gardens and Prison Island.

What's nearby

  • Mchangamble Beach - 7 min walk
  • Kizimkazi Dimbani Mosque - 12 min drive
  • Dimbani Beach - 13 min drive
  • Kizimkazi Beach - 22 min drive
  • Paje Beach - 40 min drive

Getting around

  • Zanzibar (ZNZ-Zanzibar Intl.) - 58 min drive

Restaurants

  • ‪Aya Beach Restaurant - ‬15 min drive
  • ‪Juice Bar - ‬14 min drive
  • ‪Dining room, The Residence - ‬11 min walk
  • ‪Kipepo Pool Bar - ‬14 min walk
  • ‪Ngalawa Cocktail Bar - ‬14 min walk

About this property

The Residence Zanzibar

Luxury hotel on the beach, with outdoor pool
Some rates at The Residence Zanzibar are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Residence Zanzibar such as a complimentary children's club and an outdoor pool.

Free breakfast is served. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking is available.

This 5-star Kizimkazi hotel is smoke free.

  • 66 guestrooms or units
  • 66 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 2011
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Locker space
  • Bar by the pool
The Residence Zanzibar offers 66 air-conditioned accommodations with private pools and fireplaces. Rooms open to furnished patios. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

Languages

English, French, German, Hindi, Spanish, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • The Dining Room
  • The Pavilion

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Yoga classes

Family friendly

  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Private pool
  • Separate bedroom
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Private pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 2 May 2025 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 190
  • Christmas Eve (24 December) Gala Dinner per child: USD 95 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 190
  • New Year's Eve (31 December) Gala Dinner per child: USD 95 (from 3 to 12 years old)
  • A tax is imposed by the city: USD 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 95 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Residence Zanzibar
Residence Zanzibar Hotel
Residence Zanzibar Hotel Kizimkazi
Residence Zanzibar Kizimkazi
Zanzibar Residence
The Residence Zanzibar Hotel Kizimkazi
The Residence Zanzibar Kizimkazi
The Residence Zanzibar Hotel
The Residence Zanzibar Kizimkazi
The Residence Zanzibar Hotel Kizimkazi

Frequently asked questions

What is the cancellation policy at The Residence Zanzibar?

The Residence Zanzibar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Residence Zanzibar?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at The Residence Zanzibar on 9 Mar 2025 start from NZ$742.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Residence Zanzibar?

Yep, The Residence Zanzibar has a free self car park.

Are there any beaches close to The Residence Zanzibar?

Yep, The Residence Zanzibar is a short 7-minute walk from Mchangamble Beach. Fun beach activities include snorkelling, scuba diving and kayaking.

Is there a spa on site at The Residence Zanzibar?

Yep, there is an onsite spa at The Residence Zanzibar. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Residence Zanzibar have a pool?

The Residence Zanzibar has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The property will be renovating the swimming pool from May 2 2025 until May 31 2025 (completion date subject to change).

What luxury perks are available at The Residence Zanzibar?

The Residence Zanzibar features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with private pools, 24-hour room service and fireplaces.

What makes The Residence Zanzibar a romantic place to stay?

Beachfront dining and a bar, as well as private pools and fireplaces in the guestrooms, help set the scene for a romantic weekend at The Residence Zanzibar.

Is The Residence Zanzibar family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as childcare services in the guestrooms, it's no surprise that The Residence Zanzibar is a hit with families.

Are there hot tubs in the rooms at The Residence Zanzibar?

No, but there are private pools in the guestrooms.

Does The Residence Zanzibar serve breakfast?

Yep, free buffet breakfast is offered at The Residence Zanzibar.

Is there a free airport shuttle available at The Residence Zanzibar?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Residence Zanzibar?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone? The property will be renovating its bar from May 2 2025 until May 31 2025 (completion date subject to change).

What time are check-in & check-out at The Residence Zanzibar?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Residence Zanzibar?

No, pets are not allowed.

The Residence Zanzibar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 132 out of 185 reviews
Rating 8 - Good. 31 out of 185 reviews
Rating 6 - Okay. 10 out of 185 reviews
Rating 4 - Poor. 4 out of 185 reviews
Rating 2 - Terrible. 8 out of 185 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Connor

2/10 Terrible

Fuat

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Anjan

Stayed 2 nights in Nov 2024

8/10 Good

Ubaid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with a nice layout. The staff was very friendly and helpful, the only issue we faced was complete power failure on the first day and Internet going off and on.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Gerald

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A great location for a quiet get away. The spa treatments and wellness was fabulous. The dining options were always good and of high quality. Staff are friendly and helpful. Recommend the all-inclusive package as options are plentiful and much better than most resorts in Zanzibar.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nishi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great staff. Delicious food
Stayed 3 nights in Jun 2024

2/10 Terrible

Mazen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful stay
The stay was not fit for a couple on our honeymoon. The only mode of reasonable transportation was through a gulf cart which took at least 20 minutes to arrive once we asked for it. The hotel is huge with only 1 cart available for all guests. The service was extremely slow and the food average at best. The monkeys at the room were very disturbing, we could not use the outdoor pool, as several monkeys were aggressively trying to break into the room. We were also woken up at 6 am with monkeys jumping and banging on the roof. We originally booked for 3 nights, but decided to leave after 1 night, and the management did not offer any useful help.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Jun 2024

10/10 Excellent

Kerry Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Fabulous trip! The residence is gorgeous. The food was delicious and the service was great, everyone is super friendly and welcoming. We found the hotel day trips on the pricey side. There are other local options so all good.
Stayed 5 nights in Jun 2024

10/10 Excellent

TASNEEM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly magical holiday with great attentive staff, Nitin and his team really looked after us. The resort is set in a very natural surrounding and there is lots of opportunity to catch the wildlife in action (including cheeky monkeys!). Pool was great for long swims, fitness centre was very well equipped. The food was immaculate! Both the lunch and dinner menu amazed us every time we dined. Evening entertainment was very entertaining! I recommend you go for all inclusive, full board or at a minimal half board.
Stayed 6 nights in Apr 2024

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennie

Stayed 9 nights in Mar 2024

10/10 Excellent

C E

Stayed 1 night in Feb 2024

8/10 Good

Marek

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Amazing! Travel also to Tanzania to visit safari.
I stayed 9 nights (Feb 24) in Residence Zanzibar together with my 3 daughters (13, 17, 20y.) to have "onetime" holiday that included also safari in Tanzania. Hotel is situated approx. 90min far from an airport, surrounded by a tropical garden. Hotel offers only villas with private pools. We stayed at Frangipani villa, which easily accomodates 4 almost adult persons. Villa is very large (3 rooms, 2 bathrooms) pleasant, private pool very spacious. One may say, that a furniture is a little bit outdated, but we are in Africa and even though I am quite demanding - it was not a problem. In the middle of the resort, there is "master pool", there are also equipped gym, tennis court and other sport facilities. Food is absolutely excellent. During dinners they served local foods, seafood, grill, pasta - the offer is very varied and very tasty. Hide and low tide can be uncomfortable for someone, because it is almost impossible to swim directly at the beach, but it can be easily solved by various activities like snorkelling with dolphins, starfish, sandbank etc. They will take to by boat 10min from the hotel to the ocean and you can swim as much as you can. Definitely visit Stone town! Unbelievable city including arabic, afric, european elements. Prison island is not so interesting. And finally - if you have a time and energy, go to Tanzania to visit national parks. Even only for 2 days as we did it. The country is safe, people very nice and heplful and you may have unforgettable holiday
Stayed 9 nights in Feb 2024

8/10 Good

Seham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some positives: Was clean and the rooms were amazing. The rooms are very big, and you have your own private pool (well our room had this not sure if all rooms do) and we even got to see monkey's whilst we were there which was awesome. Food at the buffet was okay - wasn't amazing, but wasn't horrible either. It was decent. Staff were really lovely too, however they are not as friendly as staff at a different hotel we stayed at in Zanzibar. Some negatives: I booked a couples massage at the spa. The spa was very visually pretty and staff were friendly and were able to accommodate to quite last minute bookings. However the massage services was poor. There was no relaxing music playing, the therapists were whispering between themselves during the massage. At one point the massage just paused although the therapist was there sitting next to me. I'm not sure if she fell asleep or what had happened. It was worth twenty dollars but I paid one hundred and fourty dollars per person, and so I was quite disappointed with the massage. The actual massage itself was poor, no techniques were used and I think staff here need training. Also, my sister found a snake in her shower. There are two showers, one inside and one that is outside but still apart of your room. The snake she saw was in the outside one. She raised this with the reception and it took 1 hour for anyone to come, at that point she had no idea where it went. Staff said snakes are rare and so we were even more worried.

8/10 Good

Magali

Stayed 4 nights in Dec 2023

10/10 Excellent

Nazma, Luton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. It felt like a family environment. I was quite emotional after I left. The managers and staff did everything possible to make my stay perfect. Benjamin, kitchen staff and housekeeping and all cleaners helped me out a-lot during my stay. This was a dreamy luxurious stay. I was even given complimentary treats on my arrival. I booked the Ocean view prestige Villa and it was a great decision. You have bikes at the villa which you can use to explore around the resort and gardens. The spa is extremely amazing. I loved my therapist Anna she was brilliant. Highly reccomend.
Stayed 1 night in Dec 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect quality time in perfect place
Perfect Residence. Luxury amenities. Pool area, dinning villas stunning. Staff , every person very pleasant, smiling and ready to help, please you in any possible way. Food is good. Entertainment at dinner time with african bands, dancing. Nice music.extremly clean pool, bathrooms, all common area..Me and my housban enjoyed our stay. Thank you Residence.
Stayed 2 nights in Nov 2023

8/10 Good

Asma

Travelled with family and small children
Liked: Cleanliness, staff & service
The room was large and beautiful sea view and outdoor private pool. Please note not fully private pool. The bathroom was nice but lots of bugs. When I mentioned it to the hotel they came to spray with bug spray (including indoor with kids). Highly venomous snake in outdoor shower - could very easily come in as there was a glass sliding door between indoor and outdoor shower which has a large gap. Took security 1 hour to come to remove snake, it disappeared by the time they arrived. Stayed elsewhere in zanzibar and did not have as many bugs inside. Food not great. Very basic. Was ok but I wouldn’t stay here again. Lovely experience with monkeys though and enjoyed the pool. The beach isn’t proper sand so uncomfortable to walk on and water not clear because of this. Staff were nice.

10/10 Excellent

Estella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, stayed in a one bedroom villa and it was beautiful and clean, food choices were good also but could have more options. Pavilion restaurant was really nice. The place is really big and because they are all villas it sometimes feel like there’s not many people around, when in fact they are sold out. Would stay here again only downside is the location, the road conditions are not the best on some areas, and nothing around the resort so you are forced to only eat and stay on the villa. However it’s not too far from some of the activities.
Stayed 3 nights in Oct 2023

4/10 Poor

Sachin

Liked: Cleanliness, room comfort
Disliked: Staff & service
5 star resort, 2 star sevrice
The food is below average, also the free water activities that the hotel provides were unavailable when we stayed there for 4 days. Similarly, the steam room was out of order. We had a half board stay and they would charge for water during dinner (but not for breakfast). Most of the vegetables were from the can although fresh vegetables are available in the market. For a five star hotel I would expect more.
Stayed 3 nights in Sep 2023