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Crowne Plaza Knoxville Downtown University, an IHG Hotel

3.5 star property
Hotel with a 24-hour fitness centre, near University of Tennessee
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Knoxville Downtown University, an IHG Hotel

Exterior
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Gym
  • Pool
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
    24/7 front desk
The price is NZ$206
includes taxes & fees
22 Dec - 23 Dec

Explore the area

Map
401 W Summit Hill Dr, Knoxville, TN, 37902
  • Tennessee Vallley of Authority
    2 min walk
  • Market Square
    2 min walk
  • Tennessee Theatre
    7 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    19 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications, Transfer Shower)

Eco-friendly toiletries, hair dryer, towels, soap

Standard Room, 2 Double Beds, Accessible (Communications, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, 2 Bathrooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, 2 Bathrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Eco-friendly toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Bathrobes
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Knoxville
Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1368)
The price is NZ$255
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hilton Knoxville

About the area

Knoxville

Crowne Plaza Knoxville Downtown University, an IHG Hotel places you in the centre of Knoxville, within just a 15-minute stroll of popular places like Knoxville Convention Center and University of Tennessee. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Mahogany's Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. 15670 square feet (1456 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Near this 3.5-property class Downtown Knoxville hotel, you'll find Neyland Stadium.

What's nearby

  • Market Square - 2 min walk - 0.2 km
  • Tennessee Theatre - 7 min walk - 0.6 km
  • Knoxville Convention Center - 8 min walk - 0.7 km
  • University of Tennessee - 15 min walk - 1.3 km
  • Neyland Stadium - 3 min drive - 2.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 19 min drive

Restaurants

  • ‪Stock & Barrel - ‬2 min walk
  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪J.C. Holdway - ‬5 min walk
  • ‪Coffee & Chocolate - ‬5 min walk
  • ‪Chivo Taqueria - ‬3 min walk

About this property

Crowne Plaza Knoxville Downtown University, an IHG Hotel

Hotel with a 24-hour fitness centre, near University of Tennessee
Crowne Plaza Knoxville Downtown University, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 15670 square feet (1456 square metres) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Knoxville Downtown University, an IHG Hotel. For a fee, parking is available.

This 3.5-star Knoxville hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 12 levels
  • Conference rooms
  • 15670 sq ft of conference space
  • 1456 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Knoxville Downtown University, an IHG Hotel offers 195 accommodations with a safe and coffee/tea makers. 55-inch Smart televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mahogany's Restaurant

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 15,670 square feet of conference space
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from October 28 2024 to November 1 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 40.00 per stay
  • Only dogs and cats are allowed
  • Weight limit: 100 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.00 per person
  • Self-parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 40.00 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

What is the cancellation policy at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Crowne Plaza Knoxville Downtown University, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University, an IHG Hotel on 22 Dec 2024 start from NZ$206.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Yep, Crowne Plaza Knoxville Downtown University, an IHG Hotel has a self car park with in/out privileges for USD 15 per day.

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel have a pool?

Crowne Plaza Knoxville Downtown University, an IHG Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM. The swimming pool will be unavailable from October 28 2024 to November 1 2024 (dates subject to change).

Is Crowne Plaza Knoxville Downtown University, an IHG Hotel family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Knoxville Downtown University, an IHG Hotel is a hit with families.

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel serve breakfast?

Yep, buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

No, Crowne Plaza Knoxville Downtown University, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Cats and dogs are welcome at Crowne Plaza Knoxville Downtown University, an IHG Hotel, with food and water bowls on offer. Just so you know, there's a weight limit of up to 45 kg per pet.

Crowne Plaza Knoxville Downtown University, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1001 reviews" "
Rating 8 - Good. 186 out of 1001 reviews" "
Rating 6 - Okay. 47 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

gerald p ferguson

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome all around
Our favorite hotel in Knoxville. The location is excellent and the staff is helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel! Great location, great staff, great rooms. It’s under construction in the back at the moment but I’m sure it’ll be great when it’s done!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Perfect location for a UTK move in…. Will be back
Stayed 2 nights in Aug 2024

10/10 Excellent

Cesar, rockwall

Stayed 1 night in Aug 2024

10/10 Excellent

Retha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here when moving our son back into UT. Chose the hotel for the location. Every member of the staff that we encountered was incredibly friendly and helpful. The bed was sooo comfortable and the room was clean. The location was great, less than a block from market square and so close to UT. They offer a UT parent discount as well. Highly recommend this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael, Union City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 2 nights in Aug 2024

8/10 Good

Ernesto

Stayed 1 night in Aug 2024

10/10 Excellent

Ally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel in a good location close to everything in downtown Knoxville. The room was clean and service was amazing. My kids enjoyed the indoor pool as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel interiors and guest rooms. Parking is a breeze and leads you right into the lobby for check-in.
Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Amenities, property conditions & facilities
Property was lovely and very close to what we wanted to do!
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Aug 2024

10/10 Excellent

CARALINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent hotel. Staff extremely friendly and helpful. Great location. Within walking distance to so many things. Room was great.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking is a challenge with comstruction
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Stayed 2 nights in Aug 2024

10/10 Excellent

John Baptise

Friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Molly

Travelled with family
Staff very friendly and helpful. Property well maintained. Other guests returning from bars loud at 1am ,
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay! Very welcoming and helpful staff. Hotel, room and amenities are 4.75! We will definitely stay here again on our next visit to Knoxville.
Stayed 1 night in Jul 2024

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Noisy but nice
-Clean room. -Comfortable mattresses! Sheets were itchy though. -Restaurant was great to have onsite, but it is expensive for the quality. -Service from all the staff was fantastic. -The bathroom was very small, with limited counter space- adequate for a single traveler but tight for a family of 4. The bathroom fan was broken. The shower was a weird design that made it impossible to turn on the water without getting sprayed with cold water first. -The pool was a little moldy and dated but at least it wasn’t freezing. -Lots of traffic noise, including a loud train several times a day and at night. The noise is to be expected in a downtown hotel but may be a drawback for some, so I would not recommend for light sleepers. -Fantastic location for enjoying downtown Knoxville- can walk everywhere.
Stayed 1 night in Jul 2024

8/10 Good

anthony

Stayed 1 night in Jun 2024