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Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property
Hotel with a 24-hour fitness centre, steps from University of Tennessee
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby
Reception
42-inch LCD TV with satellite channels, TV, pay films
Bar (on property)
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
1109 White Ave, Knoxville, TN, 37916
  • University of Tennessee
    1 min walk
  • World's Fair Park
    5 min walk
  • Sunsphere Tower
    6 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    17 min drive

Room options

View all photos for Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

42-inch LCD TV with satellite channels, TV, pay films

Studio Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

42-inch LCD TV with satellite channels, TV, pay films

Studio Suite, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

View from room

Suite, 1 Bedroom, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

View from room

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

View from room

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Knoxville
Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1368)
The price is NZ$255
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hilton Knoxville

About the area

Knoxville

Cumberland House Knoxville, Tapestry Collection by Hilton puts you in the heart of Knoxville, steps from University of Tennessee and within a 15-minute stroll of Knoxville Convention Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Tussie Mussie, serves American cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. 3471 square feet (322 square metres) of event facilities include 4 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Near this 3-property class Downtown Knoxville hotel, you'll find Neyland Stadium.

What's nearby

  • University of Tennessee - 1 min walk - 0.1 km
  • Knoxville Convention Center - 7 min walk - 0.6 km
  • Neyland Stadium - 11 min walk - 1.0 km
  • Market Square - 13 min walk - 1.2 km
  • Thompson–Boling Arena - 17 min walk - 1.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 17 min drive

Restaurants

  • ‪Stock & Barrel - ‬14 min walk
  • ‪Balter Beer Works - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪Chaiyo Thai & Sushi Bar - ‬4 min walk
  • ‪J.C. Holdway - ‬11 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

Hotel with a 24-hour fitness centre, steps from University of Tennessee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3471 square feet (322 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Cumberland House Knoxville, Tapestry Collection by Hilton. Parking is available for a fee.

This 3-star Knoxville hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 7 levels
  • 3471 sq ft of conference space
  • 322 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cumberland House Knoxville, Tapestry Collection by Hilton offers 130 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tussie Mussie

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,471 square feet of conference space
  • 4 meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 14 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Frequently asked questions

What is the cancellation policy at Cumberland House Knoxville, Tapestry Collection by Hilton?

Cumberland House Knoxville, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cumberland House Knoxville, Tapestry Collection by Hilton?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Cumberland House Knoxville, Tapestry Collection by Hilton on 28 Nov 2024 start from NZ$269.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cumberland House Knoxville, Tapestry Collection by Hilton?

Yep, Cumberland House Knoxville, Tapestry Collection by Hilton has valet parking with in/out privileges for USD 35 per day.

What makes Cumberland House Knoxville, Tapestry Collection by Hilton a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Cumberland House Knoxville, Tapestry Collection by Hilton.

Does Cumberland House Knoxville, Tapestry Collection by Hilton serve breakfast?

You bet, full brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Cumberland House Knoxville, Tapestry Collection by Hilton?

No, Cumberland House Knoxville, Tapestry Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Cumberland House Knoxville, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Cumberland House Knoxville, Tapestry Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Cumberland House Knoxville, Tapestry Collection by Hilton?

Furry friends are welcome at Cumberland House Knoxville, Tapestry Collection by Hilton, with food and water bowls on offer.

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1004 reviews" "
Rating 8 - Good. 198 out of 1004 reviews" "
Rating 6 - Okay. 83 out of 1004 reviews" "
Rating 4 - Poor. 23 out of 1004 reviews" "
Rating 2 - Terrible. 19 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quiet and safe area.
Stayed 1 night in Aug 2024

10/10 Excellent

Stacey

Disliked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Stayed 1 night in Aug 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

tree

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I will start with that the hotel is in a great location to the UT campus, the room was clean, and the lobby is cute. Other than this, the stay is not worth the price. We were here one night from moving my child into dorm and got in late. We found out the TV kept cutting in and out so you can't even watch it. It was 11pm so we thought, just one night. We then noticed the next morning, the coffee maker doesn't work and the phone to call the lobby doesn't work. Called from my cell phone to let the desk know and was told I should have known last night and called when an engineer was there. What?? We didn't know the coffee maker or phone wasn't working until now. Save your $$, parking is not included ( additional $35 a night), breakfast not included, and in our case the TV, coffee maker, and phone didn't work. The worst part is there was no offer to send someone up to fix it and they would just take care of it when we leave. Our check out time is still 5 hrs away.
Stayed 1 night in Aug 2024

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get rid of the valet parking!
The room was very clean and excellent overall. We enjoyed the unique "tapestry" theme decorations. However, for such a nice hotel, there were some awkward arrangements in the room. For example, there was no place to hang hand towels near the sink. Also, the trash can was next to the toliet instead of near the sink. The main negative experience was that parking was $ 35 a day and was obligatorily valet, so there was additional tips to the valet ($ 3 minimum tip). We took our car in and out several times, so these tips added up. This was also particularly irritating because the parking was under the hotel and easily accessible by the hotel elevator. We didn't need a valet to park our car.
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was atrocious. But everything else was wonderful. Room was beautiful and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edward

Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, just on the outskirts but walkable to everything, caught the trolly line, walked the world fair park.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sterling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfy and cute!
Stayed 1 night in Aug 2024

10/10 Excellent

Jethro

Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Place
Stayed 3 nights in Aug 2024

10/10 Excellent

James R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It gave a bespoke boutique vibe at a very reasonable price. Very low key, yet calmly classy. Hard to pull off.
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel close to downtown.
The hotel was well situated (walking distance from downtown) in a nice quiet neighborhood and was nicely designed/decorated. Front desk was welcoming and helpful. Room was clean and comfortable, with everything you need. Bed very comfortable. They charge 35$ for valet parking, but there is quite a bit of parking all around the hotel, including in the UT covered parking lot across the street (may not be available during school year). Also, costly pet fee of 100$ per stay. And finally, upon packing up to leave, we discovered ants on the floor, although they did not bother us while in the room. Let the front desk know on the way out. Overall, would recommend.
Stayed 1 night in Aug 2024

6/10 Okay

Theresa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were moving our daughter into her apartment in the neighborhood. We checked in late, around 10:00. The front desk person was really rude. People working directly with the public should conduct themselves better.
Stayed 1 night in Aug 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite Tapestry Hotel
Amazing hotel. Loved the modern details and the Tapestry theme was well thought out and evident through the hotel. The staff was very friendly. I will stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Ronny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the bed was like sleeping on a cloud.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Only stayed one night so there isn't anything I didn't like about my stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly… especially with the crowd strike outage.
Stayed 1 night in Jul 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

10/10 Excellent

brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
It was such a cool hotel nice decorated and quaint!
Stayed 1 night in Jul 2024

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024