2/10 Terrible
Ray
Travelled with family, Travelled with partner
1 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID AT ALL COSTS.
Arrived to find a deserted hotel. Initially thought great but then was told no restaurant in low season even though we paid for breakfast. Steep road to cabins which taxi drivers wont drive down and need transport to get everywhere from it, even to a 7/11 which was supposed to be 400m away. Ninas coffee shop was around the corner and lovely. Nina helped us get taxis and said that the hotel has always had problems, no one stays. Aircon was not working in room even though owner said it was. The sea was out quite far to go for a dip and no pool, very picturesque to look out but bitten to shreds, accomodation was poor and not as described. Holes in sheets on bed. Fridge was unplugged so no cold water. When plugged in it sparked very big. Very dangerous.
We like staying in cabins on the beach but this was poor. We found luxury accomodation further around the corner for the same price. Dont risk this place.
The restaurant was the owners family home with tables on the extended veranda. Was dirty and outdated with her kids sitting on tables.
Asked to leave straight away and explained to expedia the situation. The owner became very aggressive telling us she was poor and would not refund. She lied to expedia and refused the refund. Told expedia there was a restaurant and it was open. Appalling service. Expedia honour the hotels over the customers
Dont fall into the trap we did with this one. It was clear the owner did not want to open facilities to 2 people.
Ray
Stayed 3 nights in Jul 2024