Hotel Okura Kobe

4.0 star property
Waterfront Kobe hotel in Kobe City Centre with 3 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Okura Kobe

Desk, blackout curtains, soundproofing, iron/ironing board
View from room
Front of property - evening/night
Desk, blackout curtains, soundproofing, iron/ironing board
Daily buffet breakfast (JPY 3500 per person)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
The price is NZ$191
includes taxes & fees
3 Dec - 4 Dec

Explore the area

Map
2-1 Hatoba-cho, Kobe, Hyogo-ken, 650-8560
  • Meriken Park
    3 min walk
  • Kawasaki Good Times World
    5 min walk
  • Port of Kobe Earthquake Memorial
    5 min walk
  • Kobe (UKB)
    18 min drive

Room options

Run of the House (Bed and Smoking types are not guaranteed)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Twin Suite, Non-Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 74 sq m
  • Sleeps 2
  • 2 Single Beds

King or Double Suite, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Double Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room, Non Smoking (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Standard Triple Room, No choice of smoking preference (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Standard Double Room, Non Smoking (16-27F, Authentic floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 58 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Deluxe Triple Room, No choice of smoking preference (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Twin Room, No choice of smoking preference (30-33F, Superior floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room, No choice of smoking preference (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Twin Suite, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 74 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room, No choice of smoking preference (30-33F, Superior floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room, No choice of smoking preference (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, No choice of smoking preference (30-33F, Superior floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, No choice of smoking preference (30-33F, Superior floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Deluxe Double Room, No choice of smoking preference(6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room (30-33F, Superior floor, Bed and Smoking types are not guaranteed)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Deluxe Single Room (6-15F, Main floor, Bed and Smoking types are not guaranteed)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Deluxe Triple Room, Non Smoking (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Twin Room, Non Smoking (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, Non Smoking (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room (30-33F, Superior floor, Bed and Smoking types are not guaranteed)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Standard Double Room, No choice of smoking preference (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Single Room (6-15F, Main floor, bed and Smoking types are not guaranteed)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Deluxe Double Room, Non Smoking (6-15F, Main floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Similar properties

About the area

Kobe

Hotel Okura Kobe places you in the centre of Kobe, steps from Meriken Park and within a short 5-minute stroll of Kawasaki Good Times World. Highlights at this hotel include 3 restaurants, an indoor swimming pool and a gym. .The steakhouse, SAZANKA(TEPPANYAKI), is open for lunch and dinner. MAIN BAR EMERALD(BAR) is the hotel's own bar. Enjoy the gym, outdoor tennis court, sauna and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10 AM. There's also self parking, along with the convenience of free train pick-up service. .Sights within a 10-minute walk of this 4-property class Kobe City Centre hotel include Port of Kobe Earthquake Memorial and Kobe City Museum.

What's nearby

  • Meriken Park - 3 min walk
  • Motomachi Shopping Street - 9 min walk
  • Kobe Tower - 10 min walk
  • Kobe Harborland - 11 min walk
  • Kobe Anpanman Children's Museum & Mall - 13 min walk

Getting around

  • Minatomotomachi Station - 6 min walk
  • Kobe Station - 20 min walk
  • Osaka (KIX-Kansai Intl.) - 66 min drive

Restaurants

  • ‪SUNCHAGO BURGERS - ‬6 min walk
  • ‪coffee&zakka SHELBY - ‬6 min walk
  • ‪ぎょうざ大学元町店 - ‬3 min walk
  • ‪ワラジヤ - ‬10 min walk
  • ‪アリアンス・グラフィック - ‬5 min walk

About this property

Hotel Okura Kobe

Waterfront Kobe hotel in Kobe City Centre with 3 restaurants
Hotel Okura Kobe offers its guests a seasonal outdoor pool, an indoor pool, an outdoor tennis court, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A sauna, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Okura Kobe. A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kobe hotel.

  • 468 guestrooms or units
  • 35 levels
  • 3 dining venues
  • Conference rooms
  • Built in 1989
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel Okura Kobe offers 468 accommodations with complimentary bottles of water and complimentary slippers. A pillow menu is available. 26-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,500 for adults and JPY 1,900 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAMELLIA(CAFE RESTAURANT)
  • MAIN BAR EMERALD(BAR)
  • SAZANKA(TEPPANYAKI)
  • TOH-KA-LIN(CHINESE)
  • YAMAZATO(JAPANESE)

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 35 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property’s restaurant, TOH-KA-LIN will be closed on November 5-8, 2024.
Due to the Fireworks Festival nearby, traffic restrictions will be in place in the area surrounding the property from 6-7:30 PM, October 21-October 25, 2024. During this time, vehicles will not be able to enter or exit the property.
This property’s restaurant, YAMAZATO will be closed on December 4-11, 2024.

Renovations and closures

The following facilities or services will be unavailable from November 5 2024 to November 8 2024 (dates subject to change):
  • One of the dining venues
The property will be renovating from 4 December 2024 to 11 December 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1265.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 for adults and from JPY 1900 for children
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1265.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 

We should mention

  • The seasonal pool will open in July and close in August.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Frequently asked questions

What is the cancellation policy at Hotel Okura Kobe?

Hotel Okura Kobe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Okura Kobe?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Okura Kobe on 3 Dec 2024 start from NZ$190.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Okura Kobe?

Yep, Hotel Okura Kobe has a self car park with in/out privileges for JPY 1000 per night.

Are there any beaches close to Hotel Okura Kobe?

The closest beach to Hotel Okura Kobe is Suma Beach (7.1 km).

Does Hotel Okura Kobe have a pool?

Hotel Okura Kobe has a seasonal outdoor pool and an indoor pool. The pool is open from July to August.

What luxury perks are available at Hotel Okura Kobe?

Hotel Okura Kobe features a health club, an indoor pool and a sauna.

What makes Hotel Okura Kobe a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Okura Kobe.

Is Hotel Okura Kobe family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Okura Kobe is a hit with families.

Are there hot tubs in the rooms at Hotel Okura Kobe?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Okura Kobe serve breakfast?

You bet, buffet breakfast is available daily from 7:00 AM to 10 AM.

Is there a free airport shuttle available at Hotel Okura Kobe?

No, Hotel Okura Kobe does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Okura Kobe?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone? One of the dining venues will be unavailable from November 5 2024 to November 8 2024 (dates subject to change). The property will be renovating its dining venue from December 4 2024 until December 11 2024 (completion date subject to change).

What time are check-in & check-out at Hotel Okura Kobe?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Okura Kobe?

No, only service animals are allowed.

Hotel Okura Kobe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1002 reviews" "
Rating 8 - Good. 235 out of 1002 reviews" "
Rating 6 - Okay. 54 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 17 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mikio

Stayed 1 night in Jul 2024

10/10 Excellent

Janeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Okura is a beautiful and full of classy details like soft towels, fog resistant mirror, soft lighting, but most importantly very kind staff! They helped us with our luggage and assisted us in getting transportation to the airport.
Stayed 2 nights in Jul 2024

8/10 Good

cary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the quiet environment of the hotel and the sea view of the spacious room.
Stayed 3 nights in Jul 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were insistent on me paying for second room, but I only reserved one room
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Stayed 2 nights in Jul 2024

10/10 Excellent

CHING CHOI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2024

8/10 Good

Ulrike

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Okura Hotel in Kobe is a classic, high standard Hotel, very much liked for weddings and other celebrations. The hotel is conveniently located at Kobe harbor side next to Meriken Park for a stroll, about 15 min walking distance to Harbor Land (outstanding Shopping Center), and in 20 min walking distance to Sannomiya (more or less the center of Kobe). While the hotel is impeccable clean, it is by now becoming a little worn but the glory of past times can still be felt and the service is high standard. The breakfast buffet is delicious and I would recommend travelers to include within the hotel reservation. Only concern for international travelers: while the staff is able to answer common hotel booking related questions in English, more complex questions (e.g., bus services, railway services, etc) need time and patience… Under the bottom line, I will definitely book the Okura again on my next visit to Kobe.
Stayed 1 night in Jun 2024

8/10 Good

Hiroo

Stayed 4 nights in Apr 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Disappointed that the pool was only a lap pool that wasn't included in the cost; it is part of a health club and this should be made more clear on the website. Lovely staff, incredible rooms, amazing views, great breakfast buffet. My main reason for only giving it 4 stars is, for such lush and incredible rooms, the beds were hard as a rock (we booked 3 rooms, and all beds were the same). I would definitely stay here again despite the beds!
Stayed 2 nights in Jun 2024

10/10 Excellent

david, fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of city and ocean, very helpful staff, very courteous and respectful
Stayed 1 night in Jun 2024

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, property conditions & facilities
Perfekt location for communication shopping restaurant
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very hospitable! Check in was simple and quick! They delivered my delivered luggage to the room ahead of time. The rooms are not up to date, but very clean and has all the amenities. Convenient location for points of interest near the waterfront but a 15 minute walk to Sannomiya. This was my second time in this hotel and I would stay again.
Stayed 1 night in Jun 2024

2/10 Terrible

Larry

Stayed 2 nights in May 2024

10/10 Excellent

Mark

Stayed 2 nights in Mar 2024

10/10 Excellent

Priti

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable . Lovely spacious room with an incredible view onto the harbour. Easy acces to transport. Love it!!
Stayed 10 nights in May 2024

10/10 Excellent

Mei Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel beds and pillows. Room space was great. Given level 10 with moutain view. The hotel transport @ Sannomiya station was also rehular. Will revisit if i return to kobe. Lovely garden courtyard and near harbour for a lovely stroll in the evening.
Stayed 4 nights in May 2024

10/10 Excellent

matt

Travelled with group
Liked: Amenities, property conditions & facilities
Good room sizes. Very large bath tubs
Stayed 2 nights in May 2024

10/10 Excellent

Beverly, Pearl City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel & excellent service including water front view from our room, free shuttle bus to Sannomiya station, even free use of laundry room. Would definitely return if visiting Kobe again.
Stayed 3 nights in Apr 2024

8/10 Good

Yong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with spacious rooms and convenient parking lots. Porters/bellmen service need improvement though! Arrived in a car (I drove) at the porte cochère to drop our luggages off first, but there was no one there to assist, had to run into the lobby to look for a bellboy to assist, but still had to wait for a bit before a bellman came.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wai-Kwong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel with a great view of the harbor.
Stayed 5 nights in Apr 2024

10/10 Excellent

May Chan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept classy older property. Can walk along the port. Spacious rooms. Wish the swimming pool is free but it belongs to a Sports Club on site. Charges 3300¥ for full day use of facilities.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Okura Kobe is our favorite hotel in this area. We have returned more times than I can remember. There is a gracious air to the service that makes the guest feel welcome and comfortable. Highly recommend this property!
Stayed 3 nights in Apr 2024

10/10 Excellent

Donalee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Kam Fai Tony

Liked: Cleanliness
Disliked: Staff & service
The staff seem no friendly and helpful
Stayed 4 nights in Apr 2024