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Lakeland Hotel Mizunosato

3.0 star property
Hotel with 5 hot tubs, a short walk to Lake Kawaguchi

Photo gallery for Lakeland Hotel Mizunosato

Public bath
Suite Room with Tatami Area with Open-Air Bath, (Lake View)
Lobby
Japanese Western Twin Room, (Mt.Fuji View) | View from room
Japanese Western Twin Room, (Mt.Fuji View) | Bathroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Hot tub
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
The current price is NZ$453
includes taxes & fees
7 Apr - 8 Apr

Explore the area

Map
1070 Kodachi Kawaguchiko-cho, Fujikawaguchiko, Yamanashi-ken, 401-0302
  • Lake Kawaguchi
    ‪9 min walk‬
  • Mt. Fuji Panoramic Ropeway
    ‪2 min drive‬
  • Oishi Park
    ‪5 min drive‬

Room options

View all photos for Japanese Twin Room with Open Air Bath, (Mt.Fuji View)

Japanese Twin Room with Open Air Bath, (Mt.Fuji View)

Japanese Twin Room with Open Air Bath, (Mt.Fuji View)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Desk
  • 18.24 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Futons

View all photos for Traditional Room with Shower, (Mt.Fuji View)

Traditional Room with Shower, (Mt.Fuji View)

Traditional Room with Shower, (Mt.Fuji View)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Private bathroom
Desk
Daily housekeeping
  • 14 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Futons

View all photos for Traditional Room with Shower, (Lake View)

Traditional Room with Shower, (Lake View)

Traditional Room with Shower, (Lake View)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Private bathroom
Desk
Daily housekeeping
  • 18.34 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Single Futons

View all photos for Suite Room with Tatami Area with Open-Air Bath, (Lake View)

Suite Room with Tatami Area with Open-Air Bath, (Lake View)

Suite Room with Tatami Area with Open-Air Bath, (Lake View)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Desk
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Traditional Room with Open Air Bath and Garden, (Mt.Fuji View)

Traditional Room with Open Air Bath and Garden, (Mt.Fuji View)

Traditional Room with Open Air Bath and Garden, (Mt.Fuji View)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Desk
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Japanese Room with Open Air Bath, (Mt.Fuji View)

Superior Japanese Room with Open Air Bath, (Mt.Fuji View)

Superior Japanese Room with Open Air Bath, (Mt.Fuji View)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Desk
  • 30 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Western Twin Room, (No View)

Japanese Western Twin Room, (No View)

Japanese Western Twin Room, (No View)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Desk
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese Western Twin Room, (Lake View)

Japanese Western Twin Room, (Lake View)

Japanese Western Twin Room, (Lake View)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Desk
  • 30 sq m
  • Lake view
  • Sleeps 5
  • 2 Single Beds

View all photos for Traditional Room (Lake View)

In-room safe, desk, free WiFi

Traditional Room (Lake View)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Desk
  • 18.24 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Futons

View all photos for Japanese Western Twin Room, (Mt.Fuji View)

Japanese Western Twin Room, (Mt.Fuji View)

Japanese Western Twin Room, (Mt.Fuji View)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Desk
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Lake Kawaguchi Side Japanese-Style Room with Shower

Bathroom

Lake Kawaguchi Side Japanese-Style Room with Shower

  • Sleeps 2
  • 2 Single Futons

View all photos for Mt.Fuji Side Japanese-Western Style Room

Bathroom

Mt.Fuji Side Japanese-Western Style Room

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Mt.Fuji Side Japanese-Style Room with Open-Air Bath

Bathroom

Mt.Fuji Side Japanese-Style Room with Open-Air Bath

  • Sleeps 2
  • 2 Single Futons

View all photos for Lake Kawaguchi Side Japanese-Style Room with Bath

Bathroom

Lake Kawaguchi Side Japanese-Style Room with Bath

  • Sleeps 2
  • 2 Single Futons

View all photos for Lake Kawaguchi Side Japanese-Western Style Room

In-room safe, desk, free WiFi

Lake Kawaguchi Side Japanese-Western Style Room

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Lake Kawaguchi Side Special Room with Semi-Open-Air Bath

In-room safe, desk, free WiFi

Lake Kawaguchi Side Special Room with Semi-Open-Air Bath

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Misaka Mountain Side Japanese-Western Style Room No View

In-room safe, desk, free WiFi

Misaka Mountain Side Japanese-Western Style Room No View

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Mt. Fuji Side Spacious Japanese-style Room with Open-air Bath

Bathroom

Mt. Fuji Side Spacious Japanese-style Room with Open-air Bath

  • Sleeps 5
  • 5 Single Futons

View all photos for Mt.Fuji Side Japanese-Style Room with Shower

Bathroom

Mt.Fuji Side Japanese-Style Room with Shower

  • Sleeps 2
  • 2 Single Futons

Traditional Room With Open Air Bath And Garden, (Mt.Fuji View)

  • Sleeps 4
  • 4 Single Futons

Suite Room With Tatami Area With Open-Air Bath And Lake View

  • Sleeps 3
  • 2 Single Beds

Semi-Western Style Room Lake View-2 Single Beds

  • Sleeps 6
  • 2 Single Beds

About the area

Fujikawaguchiko

At Lakeland Hotel Mizunosato you'll be 0.7 km (0.5 mi) from Lake Kawaguchi and 4.4 km (2.7 mi) from Fuji-Q Highland. Highlights at this hotel include 5 hot tubs, a full-service spa and a restaurant. .A pampering day can include massages along with access to the hot springs/mineral springs. The restaurant, Hanamizuki, serves Japanese cuisine and is open for breakfast. Enjoy the free kids' club and sauna as well as access to hot springs and a playground. Plus you'll find free Wi-Fi in public areas, a rooftop terrace and a 24-hour front desk. There's also free self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 3-property class Fujikawaguchiko hotel include Mt. Fuji Panoramic Ropeway and Kawaguchiko Stellar Theater.

What's nearby

  • Lake Kawaguchi - 9 min walk - 0.8 km
  • Kawaguchiko Ohashi Bridge - 14 min walk - 1.2 km
  • Mt. Fuji Panoramic Ropeway - 2 min drive - 2.2 km
  • Kawaguchiko Stellar Theater - 4 min drive - 4.0 km
  • Oishi Park - 5 min drive - 5.2 km

Getting around

  • Kawaguchiko station - 8 min drive
  • Tokyo (NRT-Narita Intl.) - 156 min drive

Restaurants

  • ‪バーミヤン 河口湖店 - ‬15 min walk
  • ‪CISCO - ‬4 min walk
  • ‪ALLADIN Indo Restaurant - ‬11 min walk
  • ‪38kawaguchiko - ‬18 min walk
  • ‪不動茶屋 - ‬10 min walk

About this property

Lakeland Hotel Mizunosato

Hotel with 5 hot tubs, a short walk to Lake Kawaguchi
There's a restaurant on site. Public spaces have free WiFi. Lakeland Hotel Mizunosato offers its guests a full-service spa, hot springs, and 5 hot tubs. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. A sauna, a rooftop terrace, and a complimentary children's club are also featured at Lakeland Hotel Mizunosato. Free self parking is available.

This 3-star Fujikawaguchiko hotel is smoke free.

  • 50 guestrooms or units
  • Kid's club (free)
  • Terrace on the roof
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Lakeland Hotel Mizunosato offers 50 air-conditioned accommodations with a safe and complimentary slippers. This accommodation offers separate sitting areas and includes desks. This Fujikawaguchiko hotel provides complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries and children's slippers. Housekeeping is offered on a daily basis and hairdryers can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free train station pick-up and drop-off shuttle
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • A restaurant
  • Hosted evening meal available daily for a fee; reservation required
  • Kaiseki meal

Restaurants on site

  • Hanamizuki

Things to do

  • 5 hot tubs
  • Free children's club
  • Full-service spa
  • Hot springs
  • Playground
  • Sauna

Family friendly

  • Free area shuttle
  • Free children's club
  • In-room refrigerator
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Hot/mineral springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • Lift

Room amenities

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer (on request)
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property’s dinner service is available only by reservation and must be requested 1 day prior to arrival.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Lakeland Hotel Mizunosato Fujikawaguchiko
Lakeland Hotel Mizunosato
Lakeland Mizunosato Fujikawaguchiko
Lakeland Mizunosato
Lakeland Mizunosato
Lakeland Hotel Mizunosato Hotel
Lakeland Hotel Mizunosato Fujikawaguchiko
Lakeland Hotel Mizunosato Hotel Fujikawaguchiko

Frequently asked questions

What is the cancellation policy at Lakeland Hotel Mizunosato?

Lakeland Hotel Mizunosato offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lakeland Hotel Mizunosato?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Lakeland Hotel Mizunosato on 7 Apr 2025 start from NZ$449.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lakeland Hotel Mizunosato?

Yep, Lakeland Hotel Mizunosato has a free self car park.

Is there a spa on site at Lakeland Hotel Mizunosato?

Yep, there is an onsite spa at Lakeland Hotel Mizunosato. It has 5 hot tubs and hot springs. You'll enjoy services like massages.

Is Lakeland Hotel Mizunosato family-friendly?

You bet! With amenities such as a free children's club and a playground, as well as children's slippers in the guestrooms, it's no surprise that Lakeland Hotel Mizunosato is a hit with families.

Is there a free airport shuttle available at Lakeland Hotel Mizunosato?

No, Lakeland Hotel Mizunosato does not offer an airport shuttle service.

Is there a bar or restaurant at Lakeland Hotel Mizunosato?

Yep, you can grab a meal at Lakeland Hotel Mizunosato's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Lakeland Hotel Mizunosato?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Lakeland Hotel Mizunosato?

No, only service animals are allowed.

Lakeland Hotel Mizunosato Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 254 out of 400 reviews
Rating 8 - Good. 101 out of 400 reviews
Rating 6 - Okay. 27 out of 400 reviews
Rating 4 - Poor. 10 out of 400 reviews
Rating 2 - Terrible. 8 out of 400 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Lakeland Hotel and had a fantastic experience. From the moment I arrived, the customer service was impeccable. The staff was friendly, attentive, and went out of their way to ensure I had everything I needed. The room was a highlight – it was very new, spotless, and well-maintained, providing a comfortable and relaxing environment. Additionally, the hotel’s location is incredibly convenient, making it easy to access nearby attractions and amenities.
Stayed 1 night in Jan 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have the Japanese style with private onsen. We loved it! Wished the check out time was a little later but that view is spectacular! Memories for a life time !
Stayed 1 night in Dec 2024

10/10 Excellent

Ping

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on the banks of Lake Kawaguchi, with magnificent views of Mt Fuji. Our room had a partially outdoor bath with a nice view of the mountain. Room was functional and spacious. Extra mattresses and pillows provided. Kaiseki breakfast and dinner provided in the dining room that overlooks the lake were scrumptious. From the hotel, we walked along the banks of the lake to spectacular places including Mt Fuji Ropeway, Yamanashi Gem Museum and the Kawaguchiko Music Forest. Highly recommended.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very peaceful and the staff were very kind and explained the hotels process clearly. Very quiet area on the lake with a Lawson and 7/11 about 10-20 minute walk if you are wanting snacks!
Stayed 1 night in Dec 2024

10/10 Excellent

Fan

Stayed 1 night in Dec 2024

10/10 Excellent

Nikita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located by the Kawaguchiko lake. It offers unparalleled views of both Mount Fuji and the Kawaguchiko lake. The hotel is located in a quiet area about 10 minutes drive from the train station. We booked traditional Japanese room with Mount Fuji view and outdoor private bath. The room was very spacious with a separate tatami area, terrace and a private bath. And there was a full unobstructed view of Mount Fuji 🗻. It was sublime and breathtaking. I cannot imagine there could be a better view from a hotel room. Our check-in process was smooth. The staff member spoke good English, escorted us to our room and introduced the features of the room. Throughout our stay the staff at reception and in the restaurant were welcoming and attentive. Public onsen was great. It featured one indoor and two outdoor pools with partial Mount Fuji views. A wide selection of facial and hair products was a nice addition. Dinner and breakfast were served kaiseki style in a restaurant on the second floor. The restaurant served a wide variety of exquisite traditional Japanese dishes including various types of grilled fish. We had an absolutely wonderful time in this hotel enjoying our private bath, public onsen and strolls by the lakes.
Stayed 3 nights in Dec 2024

2/10 Terrible

Pik Ling

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

To Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private hot springs and the hot tub in the room
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very accommodating and helpful
Stayed 2 nights in Nov 2024

4/10 Poor

Shuk Mei May

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The receptionist did not allow me to keep my luggage in the hotel until the lifting of the hotel front road block due to the Mt. Fuji Marathon Run. I had to argue to explain how difficult it was for me to carry all my luggages after the run with the road block still in force. There was no consideration on the patron runner from the hotel which was mean and should not be allowed to happen. I will never stay in your hotel again.
Stayed 1 night in Nov 2024

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a 2 day stay couldnt eat there on the same day and restaurant was already fully booked for a reservation on the next day, no microwave in the hotel and no restaurant unless walking about 25-30 minutes in the dark with no sidewalk.
Stayed 2 nights in Nov 2024

10/10 Excellent

Holly, Tigard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting and property and staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After traveling and exploring the bustling areas of Ueno park, Ginza, and Odaiba, it was nice to be somewhere tranquil and quiet. My partner and I were happy with coming to this place where nature is plentiful. The public baths were extremely soothing, and we found our stay restful. The hospitality of the staff was warm and welcoming, and it was nice to be next to Lake Kawaguchi so we can bike to the Maple Corridor. Overall, it was a great experience for our first trip to Japan and we’d love to come back to Lakeland Mizunosato in the near future!
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Stayed 2 nights in Nov 2024

8/10 Good

CHUN KUEN RICK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice traditional style accommodation if you don’t mind it is aged.
Stayed 1 night in Nov 2024

8/10 Good

Tyler

Liked: Staff & service
Disliked: Property conditions & facilities
Great experience with vegetarian options
It was an amazing experience to stay here with some caveats- the condition is old but clean. And also it’s a little far from town so I wouldn’t recommend staying here more than two nights unless you have a car. The meal service as others have mentioned was a little adventurous for an American palette. However they did accommodate vegetarian/vegan with some notice and it was very tasty.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the dinning experience in the hotel. Delicious and lots of food. Great staff and have the shuttle service are the plus. Like the hotel next to the beautiful park. This is our second time staying in the hotel
Stayed 4 nights in Nov 2024

4/10 Poor

Oliver, Ottawa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property gave off bad vibes from the start. The lobby was almost completely dark when we arrived. It made the whole place feel like a liminal space or an abandoned building. The lights were off multiple other times we visited the lobby. This is a simple fix please make the entry to the hotel more inviting! The room was not very clean, for example the air conditioning unit appears to have never been dusted at all. The sink countertop was stained and old, and in need of replacing. The room had bad sound insulation so we could both hear our neighbours, people in the corridor and more importantly the elevator noise was clearly hear through the whole unit every time either elevator moved. This was worse when you are on a futon trying to sleep and you can hear it even more clearly through the floor. The internet was terrible to the point of barely existing. I could not even load videos at 144p for long stretches of time. It also did not have a password and was thus not secure. This is easy to fix, it is 2024 you can easily get good internet and basic security. The staff were professional but very cold. Something seemed off about them and it seemed like a sense of smugness and superiority from them. The outdoor heated bath and the views of Fuji were the only highlights but you are paying a huge premium for them.
Stayed 3 nights in Nov 2024

8/10 Good

KAREN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private Onsen was excellent. Public Onsen was very nice. Room was comfortable. Breakfast was okay. Dinner was better. Lobby seemed dated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!!
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Stayed 2 nights in Oct 2024

8/10 Good

Iris

Stayed 2 nights in Oct 2024

10/10 Excellent

Kristi

Stayed 1 night in Oct 2024