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Kimpton Kitalay Samui, an IHG Hotel

5.0 star property
Luxury hotel on the beach, with 7 outdoor pools
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Kimpton Kitalay Samui, an IHG Hotel

Exterior
3 restaurants, breakfast served
Ocean views, serves breakfast, lunch and dinner
3 restaurants, breakfast served
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Breakfast included
  • Gym
  • 24/7 front desk
The current price is NZ$776
includes taxes & fees
28 Feb - 1 Mar

Explore the area

Map
10/78 Moo 5, Bo phut, Koh Samui, Surat Thani, 84320
  • Choeng Mon Beach
    ‪2 min walk‬
  • Tongsai Beach
    ‪15 min walk‬
  • Ko Fan Yai Beach
    ‪19 min walk‬
  • Samui Intl. Airport (USM)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Resort View (Essential)

Premium bedding, down duvets, memory-foam beds, free minibar items

Room, 1 King Bed, Resort View (Essential)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 58 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Oceanfront (Pool)

Villa, 1 Bedroom, Oceanfront (Pool)

Villa, 1 Bedroom, Oceanfront (Pool)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 224 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Sea View (Essential)

Premium bedding, down duvets, memory-foam beds, free minibar items

Room, 2 Single Beds, Sea View (Essential)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 58 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 115 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Resort View (Essential)

Premium bedding, down duvets, memory-foam beds, free minibar items

Room, 2 Single Beds, Resort View (Essential)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 58 sq m
  • Resort view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room (Essential)

Premium bedding, down duvets, memory-foam beds, free minibar items

Room (Essential)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 59 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 2 Single Beds, Pool Access, Resort View (Essential)

Room, 2 Single Beds, Pool Access, Resort View (Essential)

Room, 2 Single Beds, Pool Access, Resort View (Essential)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 58 sq m
  • Resort view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Bedrooms (Kitalay)

Room, 2 Bedrooms (Kitalay) | View from room

Room, 2 Bedrooms (Kitalay)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 628 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Villa, 1 Bedroom (Garden Pool)

Villa, 1 Bedroom (Garden Pool)

Villa, 1 Bedroom (Garden Pool)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 171 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access, Resort View (Essential)

Premium bedding, down duvets, memory-foam beds, free minibar items

Room, 1 King Bed, Pool Access, Resort View (Essential)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 58 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool Access

Suite, 1 Bedroom, Pool Access

Suite, 1 Bedroom, Pool Access

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 115 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View (Essential)

Room, 1 King Bed, Sea View (Essential)

Room, 1 King Bed, Sea View (Essential)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Koh Samui

On private beach
Pool
Spa
Kids pool
4.6 out of 5, Wonderful, (281)
The price is NZ$1,268
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Hyatt Regency Koh Samui

About the area

Koh Samui

A luxury stay in Koh Samui awaits you at Kimpton Kitalay Samui, an IHG Hotel. You'll be steps from Choeng Mon Beach and 4.2 km (2.6 mi) from Chaweng Beach. Highlights at this beachfront hotel include 3 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering at Kitavaree Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and reflexology. The seafood restaurant, Fish House, is open for lunch and dinner. LANAI is the hotel's own bar, serving drinks along with breakfast and lunch. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. Free full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, an off-lead area and litter trays. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 5-property class Koh Samui hotel include Fisherman's Village and Bangrak Pier.

What's nearby

  • Choeng Mon Beach - 2 min walk
  • Wat Plai Laem - 3 min drive
  • Bangrak Pier - 4 min drive
  • Big Buddha Temple - 4 min drive
  • Chaweng Beach - 9 min drive

Getting around

  • Samui Intl. Airport (USM) - 13 min drive

Restaurants

  • ‪Carnival - ‬12 min walk
  • ‪Garland Samui Restaurant - ‬9 min walk
  • ‪FishHouse - ‬1 min walk
  • ‪Akbar Indian & Thai Food Restaurant - ‬6 min walk
  • ‪LANAI Bar & Lounge - ‬1 min walk

About this property

Kimpton Kitalay Samui, an IHG Hotel

Luxury hotel on the beach, with 7 outdoor pools
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Kimpton Kitalay Samui, an IHG Hotel, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This Mediterranean hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Koh Samui hotel.

  • 138 guestrooms or units
  • 4 levels
  • 6 buildings
  • 3 dining venues
  • Built in 2021
  • Full breakfast (free)
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Kimpton Kitalay Samui, an IHG Hotel offers 138 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Memory foam beds feature down duvets and premium bedding. 40-inch Smart televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Kitavaree Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • BoHo
  • Fish House
  • HOM
  • LANAI
  • SHADES

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Beach yoga
  • Bicycle cleaning area
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Kayaking
  • Mountain biking
  • Paddleboard
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Volleyball
  • Water sports equipment
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Art supplies
  • Baby bath
  • Baby toys
  • Babysitting (surcharge)
  • Beach toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free cot
  • Free water park access
  • Highchair
  • Laundry facilities
  • Playground
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls, an off-lead area and litter trays are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1800.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: THB 1800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash and mobile payments. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Kitalay Samui, An Ihg
Kimpton Kitalay Samui, an IHG Hotel Hotel
Kimpton Kitalay Samui, an IHG Hotel Koh Samui
Kimpton Kitalay Samui, an IHG Hotel Hotel Koh Samui

Frequently asked questions

What is the cancellation policy at Kimpton Kitalay Samui, an IHG Hotel?

Kimpton Kitalay Samui, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Kitalay Samui, an IHG Hotel?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at Kimpton Kitalay Samui, an IHG Hotel on 28 Feb 2025 start from NZ$776.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Kitalay Samui, an IHG Hotel?

Yep, Kimpton Kitalay Samui, an IHG Hotel has a free self car park and free valet parking.

Are there any beaches close to Kimpton Kitalay Samui, an IHG Hotel?

Yep, Kimpton Kitalay Samui, an IHG Hotel is a short 2-minute walk from Choeng Mon Beach. Fun beach activities include yoga, snorkelling and kayaking. You can also find water sports equipment and boat tours.

Is there a spa on site at Kimpton Kitalay Samui, an IHG Hotel?

Yep, Kitavaree Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Kimpton Kitalay Samui, an IHG Hotel have a pool?

Kimpton Kitalay Samui, an IHG Hotel has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 7:00 PM.

Does Kimpton Kitalay Samui, an IHG Hotel have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Kimpton Kitalay Samui, an IHG Hotel?

Kimpton Kitalay Samui, an IHG Hotel features 7 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with deep soaking tubs, memory foam beds and premium bedding.

What makes Kimpton Kitalay Samui, an IHG Hotel a romantic place to stay?

Couples spa treatments and beachfront dining, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Kimpton Kitalay Samui, an IHG Hotel.

Is Kimpton Kitalay Samui, an IHG Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs and baby baths in the guestrooms, it's no surprise that Kimpton Kitalay Samui, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at Kimpton Kitalay Samui, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Kimpton Kitalay Samui, an IHG Hotel serve breakfast?

You bet, free full breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Kimpton Kitalay Samui, an IHG Hotel?

No, Kimpton Kitalay Samui, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Kitalay Samui, an IHG Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kimpton Kitalay Samui, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kimpton Kitalay Samui, an IHG Hotel?

Furry friends are welcome at Kimpton Kitalay Samui, an IHG Hotel, with dog exercise areas, food and water bowls and litter trays on offer.

Kimpton Kitalay Samui, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 84 reviews" "
Rating 8 - Good. 10 out of 84 reviews" "
Rating 6 - Okay. 4 out of 84 reviews" "
Rating 4 - Poor. 0 out of 84 reviews" "
Rating 2 - Terrible. 3 out of 84 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Adva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Andreas

Liked: Cleanliness, property conditions & facilities, room comfort
Nice rooms and buildings, for families NOT relax
Nice hotel with clean rooms. Service is a bit hit or miss and the high standards of the room and bar are not replicated in other areas especially the pool and beach furniture. Also it is a kids and family hotel so if you want peace and a pool without kids playing then book another hotel.
Stayed 6 nights in Jul 2024

10/10 Excellent

Sinead

Stayed 4 nights in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was an oasis compared to what was surrounding the hotel. It was beautifully maintained by extremely professional and curtious staff. My only wish was for the dining areas to have an AC option as somedays were so hot and humid that you just wanted to not sweat while eating. We ended up ordering in the last day just to avoid the heat.
Stayed 5 nights in Jul 2024

10/10 Excellent

Leighton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect family holiday for relaxation and rest. Impeccable accommodation, great food options and super friendly and helpful staff.
Stayed 7 nights in Jul 2024

10/10 Excellent

Dharmeshkumar, Orlando

Stayed 1 night in Jun 2024

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property and we really enjoyed a relaxing and comfortable stay. We hope to return again soon. Great helpful and well trained staff.
Stayed 5 nights in Mar 2024

10/10 Excellent

Dharmeshkumar, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
i like everything
Stayed 2 nights in Jun 2024

10/10 Excellent

Brodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Amazing property, staff, room and food. We had a beach villa that was spacious with beautiful views of the ocean. I loved the separation of the sleeping area and the bathroom/dressing room. The room service was on point…both service and food. We had a personal assistant with the villa and Naomi was on top of all our needs and requests. The pool was refreshing and needed because the tides were low from 6am to 6pm. The only bummer.
Stayed 4 nights in Jun 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful. Quiet and comfy . Breakfast is amazing
Stayed 2 nights in May 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay at koh sami
Stayed 4 nights in May 2024

10/10 Excellent

sunny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Our family had a very relaxing time at this resort. Food was great, staff were super friendly, and the views were amazing. I definitely plan on coming back to this property.

10/10 Excellent

De'Arna

Stayed 6 nights in Mar 2024

10/10 Excellent

C

Stayed 6 nights in Mar 2024

10/10 Excellent

Shingo

Stayed 4 nights in Mar 2024

10/10 Excellent

Leonardo

Stayed 8 nights in Mar 2024

6/10 Okay

xin

Travelled with group
Liked: Cleanliness, property conditions & facilities
The check in policy is very bad.
Stayed 5 nights in Feb 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a fabulous ocean front pool villa, spacious, clean, & a good size private pool Check in was smooth & professional Breakfast had a great selection & the breakfast team were great, friendly & patient during a very busy service Had dinner at Boho also, great quality food & again the team were excellent We enjoyed our stay very much
Stayed 4 nights in Feb 2024

10/10 Excellent

VIRAL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 5 nights in Feb 2024

6/10 Okay

stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice ,but stay elsewhere
Lovely hotel . Poor beach and zero environmental concern to address or preserve .
Stayed 11 nights in Feb 2024

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and rooms but won’t be returning .
Very nice staff ( Love /Eho / Peter ) and all at Shades bar but the beach cleanliness is awful for the prices charged . There is cosmetic attention to the environment, the pollution on the beach was just observed. To date no response from IHG . Stay elsewhere if you value the beautiful environment.
Stayed 11 nights in Feb 2024

8/10 Good

kholood

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The overall property design and architecture was beautiful. We loved our room which was a family suite with lagoon access and had a beautiful spacious terrace. Having the kids tent in the room was a lovely touch as well. The walkin closets are poorly designed unfortunately so they dont carry much. The natural beach is amazing but staff dont do a good job of keeping it clean of debris and plastic which is very unfortunate as it gets in the water and you find yourself swimming in trash. Our biggest issue was with service where we had to wait unreasonable amounts of time at restaurants especiallt breakfast. It appeared the hotel was understaffed and mismanaged. We also did not appreciate the lack of interest and care from the kids' club staff who eventually we felt we could not trust with our kids. This resort could be so much better with the right management and care. Shout out to Naomi for all her help!

2/10 Terrible

JAEHEE

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
Very Stuffy feeling. Very closed off property. View is very narrow and cannot see the ocean from the balcony well. Entire property is very dark interior… breakfast is not that great. Staffs are not kind or even saying hello to the guests when you pass them. Naomi in the front desk and some other ppl were really nice, only one guy for the luggage he is super kind. I stayed Centara Reserve right before this stay. Their customer service is top notch and incredible. I am not sure what this is, it is almost same level hotel but it is really sky vs underground feel. It maybe bcz this is under Intercon group the bigger you get the less you care too much for your guest. I do not recommend this hotel to anyone. If you want better wide open ocean and view and bright sunny space better stay other places. The room was also not cleansed all the dirty plate they left the cake on.
Stayed 2 nights in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023