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Nikki Beach Resort & Spa

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for Nikki Beach Resort & Spa

Beach/ocean view
Penthouse, Ocean View (Luux) | Deep soaking bathtub
Beach/ocean view
Restaurant
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
  • Pool
The current price is NZ$284
includes taxes & fees
3 Apr - 4 Apr

Explore the area

Map
96/3 Moo 2, Lipa Noi, Koh Samui, Surat Thani, 84140
  • Lipa Noi Beach
    ‪2 min walk‬
  • Nathon Pier
    ‪6 min drive‬
  • Taling Ngam Beach
    ‪8 min drive‬
  • Samui Intl. Airport (USM)
    ‪55 min drive‬

Room options

View all photos for Villa, 2 Bedrooms, Beachfront (Ultimate, Pool)

Villa, 2 Bedrooms, Beachfront (Ultimate, Pool) | Terrace/patio

Villa, 2 Bedrooms, Beachfront (Ultimate, Pool)

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 300 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Signature Villa (Garden)

Signature Villa (Garden) | Garden view

Signature Villa (Garden)

Highlights

Garden
Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Villa, Sea View

Signature Villa, Sea View | View from room

Signature Villa, Sea View

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
LCD TV
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Pool View

Minibar, in-room safe, individually decorated, desk

Family Suite, 2 Bedrooms, Pool View

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 93 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Family Suite, 3 Bedrooms, Pool Access

Minibar, in-room safe, individually decorated, desk

Family Suite, 3 Bedrooms, Pool Access

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 170 sq m
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Suite, Pool Access

Terrace/patio

Suite, Pool Access

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, Ocean View (Luux)

Penthouse, Ocean View (Luux)

Penthouse, Ocean View (Luux)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 150 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 5 Bedrooms, Poolside

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
LCD TV
  • 218 sq m
  • Sleeps 14
  • 2 Single Beds and 4 King Beds

View all photos for Suite, Pool View

Terrace/patio

Suite, Pool View

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Pool Access

Minibar, in-room safe, individually decorated, desk

Family Suite, 2 Bedrooms, Pool Access

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 92 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

You may also like

Ad
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

OUTRIGGER Koh Samui Beach Resort

Koh Samui
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 672 reviews
The price is NZ$209
includes taxes & fees
2 Apr - 3 Apr
OUTRIGGER Koh Samui Beach Resort

About the area

Koh Samui

A luxury stay in Koh Samui awaits you at Nikki Beach Resort & Spa. You'll be 3.9 km (2.4 mi) from Taling Ngam Beach and 6.2 km (3.9 mi) from Nathon Pier. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at After 8 can include hot stone massages, aromatherapy and mani/pedis along with access to the hot tub and steam room. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site gym and sauna. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. There's also free parking nearby, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 5-property class Koh Samui resort include Mae Nam Beach and Lamai Beach.
View more Resorts in Koh SamuiOpens in a new window

What's nearby

  • Lipa Noi Beach - 2 min walk - 0.2 km
  • Nathon Pier - 6 min drive - 6.3 km
  • Taling Ngam Beach - 8 min drive - 3.9 km
  • Lamai Beach - 22 min drive - 15.1 km
  • Fisherman's Village - 24 min drive - 23.7 km

Getting around

  • Samui Intl. Airport (USM) - 55 min drive

Restaurants

  • ‪Mai Tai Food & Drinks - ‬3 min walk
  • ‪Mom’s Kitchen - ‬2 min walk
  • ‪หมุยติ่มซำ - ‬3 min drive
  • ‪ร้านน้ำชาเดชา - ‬4 min drive
  • ‪ก๋วยเตี๋ยวน้องแขก - ‬3 min drive

About this property

Nikki Beach Resort & Spa

Luxury resort on the beach, with 2 outdoor pools
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Nikki Beach Resort & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, a steam room and a fitness centre.

Smoking is allowed in designated areas at this 5-star Koh Samui resort.

  • 48 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 2009
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Nikki Beach Resort & Spa offers 48 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. This individually decorated accommodation has separate sitting areas and includes dining tables. 42-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Koh Samui resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

After 8 has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, German, Italian, Thai

Similar properties

Villa, 1 Bedroom, Private Pool, Oceanfront (Club Access)

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  • On private beach
  • Pool
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, 291 reviews
The price is NZ$523
includes taxes & fees
26 Apr - 27 Apr
Hyatt Regency Koh Samui

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • 2 outdoor pools
  • Beach club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Piano
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Nikki Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Nikki Beach Koh Samui
Nikki Beach Resort Koh Samui

Frequently asked questions

What is the cancellation policy at Nikki Beach Resort & Spa?

Nikki Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Nikki Beach Resort & Spa?

As of 27 Mar 2025, prices found for a 1-night stay for 2 adults at Nikki Beach Resort & Spa on 3 Apr 2025 start from NZ$284.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Nikki Beach Resort & Spa?

Yep, Nikki Beach Resort & Spa is on Lipa Noi Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Nikki Beach Resort & Spa?

Yep, After 8 is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Nikki Beach Resort & Spa have a pool?

Nikki Beach Resort & Spa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Nikki Beach Resort & Spa?

Nikki Beach Resort & Spa features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs and room service.

What makes Nikki Beach Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Nikki Beach Resort & Spa.

Is Nikki Beach Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Nikki Beach Resort & Spa is a hit with families.

Are there hot tubs in the rooms at Nikki Beach Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Nikki Beach Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Nikki Beach Resort & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Nikki Beach Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Nikki Beach Resort & Spa?

No, pets and service animals are not allowed.

Nikki Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 295 reviews
Rating 8 - Good. 78 out of 295 reviews
Rating 6 - Okay. 28 out of 295 reviews
Rating 4 - Poor. 11 out of 295 reviews
Rating 2 - Terrible. 4 out of 295 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nikki Beach Resort “Koh Samui” is the finest, most friendly, well run resort that I have ever visited. I have visited a few resorts too. The staff and management are so efficient and kind, the Western World could learn a lot from the beautiful, generous, gracious Thai people!
Stayed 9 nights in Dec 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Chelseigh Maegan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel. Very clean. Very friendly reception staff and breakfast staff. Bar staff through the day could’ve been more attentive but no real big issues. Breakfast is amazing btw😍
Stayed 2 nights in Nov 2024

2/10 Terrible

Joseph Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in desperate need of updating Staff not really helpful at all!
Stayed 7 nights in Sep 2024

10/10 Excellent

Jeremy v

Stayed 3 nights in Sep 2024

10/10 Excellent

ahmad

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Sep 2024

10/10 Excellent

ahmad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall
Stayed 1 night in Sep 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nikki Beach 2 Bed Villa
The Nikki Beach Resort is in a beautiful location. We were lucky enough to have a two bed villa that overlooked the sea, had its own pool and it was fabulous. Rooms were clean and very comfortable. Upon arriving at the hotel, I have to stay it didn’t fill me with confidence, the curb appeal isn’t the greatest for a five star hotel, there seems to be no service entrance so workers are constantly in and out. The check in procedure was far too long, especially considering we arrived at 3:30pm, and we were growing impatient, plus the welcome drink wasn’t the best (1st world problems!). Cleaning and servicing the rooms was also long and often occurred in the afternoon, so turn down and cleaning were not separated, however they did a good job and kept us stocked up with water. Breakfast was good from a food perspective, the staff were friendly but slightly lackadaisical and the coffee and ordered breakfast items could take a while to come out. I can’t review lunch, cocktails, dinner etc….as the prices were astronomical and I didn’t want to ruin the holiday by paying well over the odds for a drink you could get across the road for less than half the price. Overall, I’m really glad we had a villa but drinks are ridiculously expensive and don’t expect anything to be quick…. Go out for food and drinks or stock up at 7/11.
Stayed 6 nights in Aug 2024

4/10 Poor

Simone Desiree Van

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, the beach club is so fun!
Stayed 3 nights in Feb 2024

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had the honeymoon suite which looked directly over the water. The view was amazing. 30 meters from the beach, which is tiny, but lovely to swim in. I should have done my research a bit better as this particular suite is the closest to the 'Day Club' and loud music plays from noon until sunset. The service was friendly and attentive.
Stayed 4 nights in Feb 2024

6/10 Okay

perry

Stayed 2 nights in Jan 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and resort are impeccable, really top quality. I stayed here for a couple of nights of luxury and that was plenty because there isn’t that much to do outside of the hotel. The prices are extremely high for Thailand for food and drink, but I guess that’s to expect when paying for the name of Nikki Beach!
Stayed 2 nights in May 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 5 nights in May 2023

8/10 Good

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le menu au restaurant Escape pour le souper aurait à être amélioré et le service au restaurant Escape aussi. A l’arrivé souvent c’est ok mais nous sommes souvent laissés à nous meme par la suite, on doit demander pour du service. La qualité de la bouffe n’est pas digne du site et de la Thaïlande
Stayed 3 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Some things great some not
Loved the room by the pool on the grand floor ,amazing space just to chill outside of the room .Breakfast was superb could not fault it ,dinner very limited choices and overpriced for what it is .Amazing service especially from the male waiter with little pony tail an asset to this place ! In rainy season the hotel is pretty much empty so there is no pool party really ,if that’s what you looking for .The DJ is there but literally couple of ppl about .The sun beds at that main pool really need replacing ,dirty and broken never have I seen beds like this on Nikki beach .
Stayed 2 nights in Dec 2022

8/10 Good

Avner

Stayed 2 nights in Oct 2022

6/10 Okay

Anita

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great hotel, some of the facilities are now very tired and in need of repair (broken tiles in swimming pool, broken kayak (there is only 1) etc. Hotel is very distant from anywhere and restaurant in the evening is appalling (food on 3 occasions was badly cooked and burnt). In need of some TLC and a new chef for the evening restaurant
Stayed 4 nights in Aug 2022

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the housekeeping staff were rude, there was a number of geckos not that it was the staff’s fault, sometimes the food I wanted wasn’t available, and I slept horrible one night because of the lack of AC. But, the food was very good and the pools were very clean and nice. Additionally, the staff working at the restaurants were very easygoing and lovely to spend time with. Props to them for elevating the experience of my trip.
Stayed 3 nights in Jul 2022

10/10 Excellent

M Ghangaa, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in May 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
เลือกมาพักเพราะอ่านจากรีวิวมาว่าวิวดี บริการดี มีบาร์ดี อาหารอร่อย .... แต่สิ่งที่เจอคือความไม่พร้อมจะให้บริการลูกค้าในทุกด้าน พนักงานไม่พร้อมที่จะบริการ ไม่มีการอธิบาย คำแนะนำที่เหมาะสมในการเข้าพัก พื้นห้องพักไม่สะอาด มินิบาร์ถูกเอาออกหมด บริเวณ pool bar ที่นั่งชมพระอาทิตย์ตก ไม่มีการตั้งเบาะ/หมอน อย่างในรูปที่รีวิว บาร์ปิด อาหารเช้าเป็นแบบสั่ง ดูเหมือนมีหลายอย่าง แต่จริงมีเพียงข้าว แป้ง ไข่ ผลไม้ แทบไม่มีเนื้อสัตว์.... ส่วนที่ดีคือการออกแบบที่พัก ห้องพัก และบรรยากาศโดยรอบได้ดีสวยงาม อยู่ริมหาดเห็นพระอาทิตย์ตก มีเรือคายัค paddle board ให้เล่นฟรี......เท่าที่สังเกตดูก้อมีลูกค้าหลายกลุ่ม น่าจะเกือบสิบห้อง ในสถานการณ์โควิดแบบนี้ ก้อยังดีกว่าหลายแห่งที่ไม่มีลูกค้าเลย ถึงแม้จะอยู่ในภาวะยากลำบาก แต่หากบริหารจัดการให้ดี ก้อยังสามารถประหยัดค่าใช้จ่าย สร้างรายได้ และสร้างความประทับใจให้ลูกค้าชาวไทยได้ เพราะคนไทยเองส่วนนึงที่ไม่สามารถเดินทางท่องเที่ยวต่างประเทศได้ ก้อต้องมาท่องเที่ยวในประเทศแทน แต่หากบริการแบบนี้ คงยากที่จะทำให้ลูกค้ากลับมาใช้บริการอีก
Stayed 1 night in Nov 2020

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there just when the covid-19 was happening but the staff couldn’t of been more helpful to us. As we got isolated to the resort the staff went out of the way to do things for us and make our stay as enjoyable as it possibly could be. From setting up a special dinner down at the beach to just always making sure we had all we needed.
Stayed 12 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all staff here serve the customer with spirit service (look at my eye, smile , say "Sawadee Kha'" ) and very active to respond to my questions/requests. Place and room are good for relaxing and for Holliday
Stayed 1 night in Mar 2020

6/10 Okay

Kamilya

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good hotel for companies and parties
The hotel is pretty good. We like territory of the hotel. Nice service. outstanding views. As a big minus Is the cousin of the hotel. Everything is not delicious. Need to find somewhere to eat or food delivery. The furniture and the rooms need to be renovate. The beach is too small(((
Stayed 9 nights in Jan 2020