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The Ritz-Carlton, Koh Samui

5.0 star property
Resort with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Koh Samui

Villa, 1 Bedroom, Non Smoking, Ocean View | Pool
Exterior
Outdoor pool
Beach/ocean view
Outdoor pool

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
9/123 Moo 5, Tambon Bophut, Koh Samui, Surat Thani, 84140
  • Ritz Carlton Beach
    1 min walk
  • Thongson Bay Beach
    19 min walk
  • Choeng Mon Beach
    6 min drive
  • Samui Intl. Airport (USM)
    15 min drive

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View

Suite, 2 Bedrooms, Non Smoking, Ocean View

Suite, 2 Bedrooms, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Resort View (Terrace)

Suite, 2 Bedrooms, Non Smoking, Resort View (Terrace)

Suite, 2 Bedrooms, Non Smoking, Resort View (Terrace)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
  • 186 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Balcony, Ocean View

Villa, 3 Bedrooms, Balcony, Ocean View | Living room

Villa, 3 Bedrooms, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 255 sq m
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View (Balcony)

Suite, 1 Bedroom, Non Smoking, Garden View (Balcony)

Suite, 1 Bedroom, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Resort View

Villa, 1 Bedroom, Non Smoking, Resort View | Pool

Villa, 1 Bedroom, Non Smoking, Resort View

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 97 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View

Villa, 1 Bedroom, Non Smoking, Ocean View | Pool

Villa, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 97 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Villa, 1 Bedroom, Non Smoking, Ocean View

Outdoor pool

Exclusive Villa, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 97 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Terrace

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Non Smoking, Terrace

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
  • 91 sq m
  • Resort view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Terrace

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Non Smoking, Terrace

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
  • 93 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Koh Samui

On private beach
Pool
Spa
Kids pool
4.6 out of 5, Wonderful, (257)
The price is NZ$356
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hyatt Regency Koh Samui

About the area

Koh Samui

A luxury stay in Koh Samui awaits you at The Ritz-Carlton, Koh Samui. Within steps you'll find Ritz Carlton Beach and Thongson Bay Beach within a 20-minute stroll. Highlights at this beachfront resort include 6 restaurants, 2 poolside bars and a full-service spa. .A day of pampering can include Thai massages and facials along with hydrotherapy and mani/pedis. The restaurant, Shook!, is open for breakfast. Tides is the resort's own cocktail bar. Spend the day at the private beach where you'll find umbrellas, and enjoy the on-site outdoor swimming pool and free kids' club. 1335 square feet (124 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Koh Samui resort include Bangrak Pier and Choeng Mon Beach.
View more Resorts in Koh SamuiOpens in a new window

What's nearby

  • Wat Plai Laem - 4 min drive - 2.4 km
  • Bangrak Pier - 5 min drive - 3.6 km
  • Big Buddha Statue - 5 min drive - 3.4 km
  • Choeng Mon Beach - 6 min drive - 1.9 km
  • Chaweng Beach - 11 min drive - 5.9 km

Getting around

  • Samui Intl. Airport (USM) - 15 min drive

Restaurants

  • ‪One Rai - ‬3 min walk
  • ‪Shook - ‬3 min walk
  • ‪Carnival - ‬4 min drive
  • ‪Garland Samui Restaurant - ‬4 min drive
  • ‪Pi Samui - ‬5 min drive

About this property

The Ritz-Carlton, Koh Samui

Resort with private beach and full-service spa
Simply walk outside to feel the sun on your face at the white sand beach. At The Ritz-Carlton, Koh Samui, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and sailing.

There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, an outdoor pool and a fitness centre. Free self parking and valet parking are available.

This 5-star Koh Samui resort is smoke free.

  • 175 guestrooms or units
  • 6 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 1335 sq ft of conference space
  • 124 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
The Ritz-Carlton, Koh Samui offers 175 accommodations with minibars and a safe. Rooms open to balconies. This individually furnished accommodation has separate sitting areas and includes day beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include Thai massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 1,300 for adults and THB 650 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 6 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Baan Talat
  • Pak Tai
  • Sea Salt
  • Shook!
  • Tides

Family friendly

  • Free children's club
  • Free cot
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,335 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • No lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1300 for adults and from THB 650 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ritz-Carlton Koh Samui Resort
Ritz-Carlton Koh Samui

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Koh Samui?

The Ritz-Carlton, Koh Samui offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Koh Samui?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Koh Samui on 27 Nov 2024 start from NZ$651.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Koh Samui?

Yep, The Ritz-Carlton, Koh Samui has a free self car park and free valet parking.

Are there any beaches close to The Ritz-Carlton, Koh Samui?

Yep, The Ritz-Carlton, Koh Samui is a short 1-minute walk from Ritz Carlton Beach. Fun beach activities include snorkelling, kayaking and sailing. You can also find boat tours.

Is there a spa on site at The Ritz-Carlton, Koh Samui?

Yep, there is an onsite spa at The Ritz-Carlton, Koh Samui. You'll enjoy heaps of services like facials and body treatments, as well as Thai massages.

Does The Ritz-Carlton, Koh Samui have a pool?

The Ritz-Carlton, Koh Samui has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

What luxury perks are available at The Ritz-Carlton, Koh Samui?

The Ritz-Carlton, Koh Samui features a private beach, 2 poolside bars and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Ritz-Carlton, Koh Samui a romantic place to stay?

A private beach and couples dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Koh Samui.

Is The Ritz-Carlton, Koh Samui family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Koh Samui is a hit with families.

Does The Ritz-Carlton, Koh Samui serve breakfast?

Sure does, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Koh Samui?

No, but there's an airport shuttle that runs from 6:00 AM - 11:00 PM on request for a fee.

Is there a bar or restaurant at The Ritz-Carlton, Koh Samui?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at The Ritz-Carlton, Koh Samui's 6 restaurants.

What time are check-in & check-out at The Ritz-Carlton, Koh Samui?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Koh Samui?

No, only service animals are allowed.

The Ritz-Carlton, Koh Samui Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 240 reviews" "
Rating 8 - Good. 34 out of 240 reviews" "
Rating 6 - Okay. 16 out of 240 reviews" "
Rating 4 - Poor. 10 out of 240 reviews" "
Rating 2 - Terrible. 3 out of 240 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hermann P

Stayed 3 nights in Aug 2024

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, location, wifi and facilities. Breakfast buffet is incredible. The wait for buggies can be long so plan ahead with time.
Stayed 4 nights in Aug 2024

10/10 Excellent

suzie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jul 2024

10/10 Excellent

Tariq

Travelled with family
Liked: Amenities
Great place to stay with fabulous service
Stayed 5 nights in Jul 2024

2/10 Terrible

Piyush

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Water and wi fi had gone out for a day. Bacteria in pool which caused closure. Service awful and not consistent with ritz Carlton. No proper amenities and property outdated
Stayed 5 nights in Jul 2024

10/10 Excellent

Ahmad, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very spectacular experience definitely recommended for couples and honeymooners.
Stayed 3 nights in Jul 2024

4/10 Poor

DANIEL, ATHERTON

Stayed 3 nights in Jun 2024

8/10 Good

Amrik, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Overall my stay was pleasant. The villa was beautiful. The food at the buffet was good. Staff was generally nice and pleasant. The cons: they need to update the rooms. What I mean is that they need to upgrade the to Smart TV, maybe add USB plugs in the room. The staff seems stressed. They need to smile more when engaging with the guest. the customer service needs some work. At once instant, I called to get a beach towel 3x, on the 4th attempt I ended up going to the lobby and explained what I needed. I had to wait over 20-30 minutes to get a beach towel. the lady who manages luggage and traffic at the entrance seemed a bit frazzled and didn't have a good grip on the situation and was not very efficient with managing the cars and people. It was confusing. I forgot my USB plug at home and needed to charge my AirPods. I asked if I could borrow a USB plug. Their response was we do not have any. For a 5 star hotel, you would expect that they will carry one. I have stayed at other luxury hotels where they are able to anticipate the needs of the guest. I hoped they would have anticipated the needs of guest and be more organized in their response. That being said, the facility is pretty. I loved the villa and the stay was generally pleasant. I probably would not stay at this facility again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Zaver

Stayed 3 nights in Jul 2024

10/10 Excellent

gitel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!!! 10 out of 10
Stayed 1 night in Jun 2024

10/10 Excellent

Kavita

Stayed 3 nights in Jun 2024

10/10 Excellent

casandra

Stayed 7 nights in Jun 2024

10/10 Excellent

Ryen

Stayed 3 nights in Jun 2024

6/10 Okay

Wendi

My room was beautiful but the grounds of the hotel was little run down for the ritzs and the main pool was drained empty for repairs and only had a little pool to use .
Stayed 7 nights in May 2024

6/10 Okay

Jacqueline

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ashwin, Pymble

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 6 nights in Mar 2024

4/10 Poor

Randeep

Disliked: Staff & service
Service
Stayed 4 nights in Mar 2024

6/10 Okay

Sid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Buggy / golf cart is needed to go around the property and at times the wait can be 10-15 mins.
Stayed 4 nights in Mar 2024

8/10 Good

IVY TAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall, we like the hotel. Is a big hotel where the rooms are distributed across few buildings or blocks and it is not noisy. However, we were allocated to a ground floor unit with no view which is not to my liking. The landscape of the property can be improved. I was shocked to see a snake and a frog outside of my unit. I didn't highlight to the staff as my unit is close to the nature and on the ground floor. So, for people whom are not nature lover, you might not like the ground unit. Lastly, for stayers whom has tour plans, maybe this hotel might not be a suitable ones as it takes a bit of time and the inconvenience of getting out of the hotel. They will get a buggy to pick you up from the room to the reception, then you can order a hotel transport or taxi to get out of the hotel. This is my first time to Koh Samui, i didn't know the taxi fare is not by metered. Grab is limited, and they have a lot of restricted pick up area which is quite annoying too. Other than the inconveniences, the overall stay in Ritz was still pleasant.
Stayed 4 nights in Mar 2024

8/10 Good

Dominic

Stayed 6 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical moment !
Big room, beautifull view, very good food and cocktails, friendly staff…highly recommended
Stayed 4 nights in Mar 2024

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here is wonderful. The breakfast buffet is lovely, service exceptional and the beach and pool area never felt crowded. The beach is a bit rocky, so if you have small children you’ll prefer the pool.
Stayed 6 nights in Mar 2024

10/10 Excellent

Kaylee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I’ve ever stayed at! So beautiful and clean. Rooms are immaculate, food was amazing, pool was terrific. Truly don’t have a bad thing to say about this resort. I also really appreciate their allergy postings at the buffet—helped me to avoid nuts during my stay. All the staff was so friendly and helpful. I’d definitely stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved out stay there! The staff, facilities, location, everything was top notch
Stayed 2 nights in Jan 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service
This is a beautiful resort very spread out and very isolated. In the very north of the island. I'm handicapped with difficulty walking. to get anywhere You have to call and get a buggy ride. This was quite annoying as every time we wanted to go anywhere we had to wait in the hot sun usually with other people Vying for the first buggy that would show up. We did find it isolated, but perfect for the vacation that my family needed to reconnect. It was also very inconvenient to get to town and other parts of the island where there was more action, and we always found the shuttles to be full, which created anxiety never knowing if we'd have to book a private ride to go anywhere. The staff were quite good. Karl is the general manager who did a great job taking care of us personally, I was disappointed with the condition of the pool and especially the lounge chairs in the cushions , the beach area was not maintained at all and sorry to report that the condition of the cushions and the lounge chairs were disgustingly dirty. I know the warning the beaches made out of seashells and very difficult almost impossibly painful to walk without shoes. There is no place to swim in the ocean at this resort for anyone wanting to have more excitement variety entertainment I would find a place closer to town.
Stayed 4 nights in Feb 2024