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The Ritz Carlton Hong Kong

5.0 star property
Luxury Kowloon hotel connected to the airport, a quick walk to West Kowloon Cultural District
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz Carlton Hong Kong

Deluxe Suite, 1 Bedroom
Indoor pool
Exterior
Club Suite, 1 Bedroom
Daily full breakfast for a fee

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
The price is NZ$829
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
Intl. Commerce Centre, 1 Austin Rd West, Kowloon
  • Temple Street Night Market
    17 min walk
  • Harbour City
    19 min walk
  • Victoria Harbour
    3 min drive
  • Hong Kong (HKG-Hong Kong Intl.)
    26 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Harbour View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Harbour View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 50 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

Premier Suite, 1 Bedroom

Premier Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 115 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Grand Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 65 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 180 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, View

Premium bedding, down duvets, minibar, in-room safe

Grand Room, 1 King Bed, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 74 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Sea View

Deluxe Room, 1 King Bed, Non Smoking, Sea View

Deluxe Room, 1 King Bed, Non Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, View

Premium bedding, down duvets, minibar, in-room safe

Grand Room, 1 King Bed, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, Harbour View

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 Double Bed, Harbour View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 363 sq m
  • Harbour view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Grand Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 65 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Harbour View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Harbour View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 50 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

W Hong Kong

Pool
Spa
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (1028)
The price is NZ$589
for 1 night
includes taxes & fees
8 Dec - 9 Dec
W Hong Kong

About the area

Kowloon

The Ritz Carlton Hong Kong puts you in the heart of Kowloon, connected to the airport and within a 20-minute stroll of West Kowloon Cultural District and Xiqu Centre. Highlights at this luxury hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to The Ritz-Carlton Spa, Hong Kong can include deep-tissue massages, hot stone massages and detox wraps along with access to the hot tub and steam room. The fine-dining restaurant, Tosca di Angelo, serves Italian cuisine and is open for lunch and dinner. Enjoy the indoor swimming pool, nightclub, 24-hour gym and sauna. 16146 square feet (1500 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Yau Tsim Mong hotel, you'll be 2 km (1.2 mi) from Victoria Harbour and 4.3 km (2.7 mi) from Lan Kwai Fong.

What's nearby

  • Hong Kong - Macau Ferry Terminal - 6 min drive - 6.1 km
  • Happy Valley Race Course - 7 min drive - 6.8 km
  • Soho - 7 min drive - 6.5 km
  • Lan Kwai Fong - 8 min drive - 7.0 km
  • Hong Kong Convention and Exhibition Centre - 8 min drive - 7.3 km

Getting around

  • Kowloon Station - 5 min walk
  • West Kowloon Station - 9 min walk
  • Hong Kong International Airport (HKG) - 26 min drive

Restaurants

  • ‪Pret A Manger - ‬18 min walk
  • ‪Fuel Espresso - ‬16 min walk
  • ‪Woobar - ‬18 min walk
  • ‪Joia Ristorante Italiano - ‬3 min drive
  • ‪Kitchen - ‬1 min walk

About this property

The Ritz Carlton Hong Kong

Luxury Kowloon hotel connected to the airport, a quick walk to West Kowloon Cultural District
The Ritz Carlton Hong Kong offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A nightclub, a 24-hour fitness centre, and a rooftop terrace are also featured at the luxury The Ritz Carlton Hong Kong. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Kowloon hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 16 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Built in 2011
  • Nightclub
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
The Ritz Carlton Hong Kong offers 312 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges, espresso makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Ritz-Carlton Spa, Hong Kong has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (HKD 800 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 426.80 to 1,000 for adults and HKD 217.80 to 1,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Cafe 103
  • The Lounge and Bar
  • Tin Lung Heen
  • Tosca di Angelo

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • DVD player
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (16,146 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (91 centimetre wide)

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 880.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately HKD 426.8 to 1000 for adults and HKD 217.8 to 1000 for children
  • Airport shuttle fee: HKD 1400 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: HKD 800 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 880.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments and Alipay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hong Kong Ritz Carlton
Ritz Carlton Hong Kong Hotel Kowloon
Ritz Carlton Hotel Hong Kong
Ritz Carlton Hong Kong Kowloon
Ritz Carlton Hong Kong Kowloo
The Ritz Carlton Hong Kong Hotel
The Ritz Carlton Hong Kong Kowloon
The Ritz Carlton Hong Kong Hotel Kowloon

Frequently asked questions

What is the cancellation policy at The Ritz Carlton Hong Kong?

The Ritz Carlton Hong Kong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz Carlton Hong Kong?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at The Ritz Carlton Hong Kong on 8 Dec 2024 start from NZ$828.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz Carlton Hong Kong?

Yep, The Ritz Carlton Hong Kong has valet parking for HKD 800 per day.

Are there any beaches close to The Ritz Carlton Hong Kong?

The closest beach to The Ritz Carlton Hong Kong is Hung Hom Promenade (2.9 km).

Is there a spa on site at The Ritz Carlton Hong Kong?

Yep, The Ritz-Carlton Spa, Hong Kong is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Ritz Carlton Hong Kong have a pool?

The Ritz Carlton Hong Kong has an indoor pool.

What luxury perks are available at The Ritz Carlton Hong Kong?

The Ritz Carlton Hong Kong features a full-service spa, a nightclub and an indoor pool. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes The Ritz Carlton Hong Kong a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz Carlton Hong Kong.

Is The Ritz Carlton Hong Kong family-friendly?

You bet! With amenities such as an indoor pool, as well as baby baths and children's slippers in the guestrooms, it's no surprise that The Ritz Carlton Hong Kong is a hit with families.

Does The Ritz Carlton Hong Kong serve breakfast?

Sure does, full brekkie is on offer weekdays between 6:30 AM and 10:30 AM and weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at The Ritz Carlton Hong Kong?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Ritz Carlton Hong Kong?

Yep, you can grab a meal at The Ritz Carlton Hong Kong's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at The Ritz Carlton Hong Kong?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Ritz Carlton Hong Kong?

No, only service animals are allowed.

The Ritz Carlton Hong Kong Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 823 out of 1022 reviews" "
Rating 8 - Good. 145 out of 1022 reviews" "
Rating 6 - Okay. 33 out of 1022 reviews" "
Rating 4 - Poor. 13 out of 1022 reviews" "
Rating 2 - Terrible. 8 out of 1022 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel. Newer building compare with most of the hotels in central. Quiet and good service too. Will be back again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and easy location if you need to catch the MTR and walk.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yongyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice hotel. Excellent staff and services. Very close to the high speed train station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kai Kei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of the world hotel physically. Service is excellent. Room and furniture will soon need a refresh.
Stayed 1 night in Jul 2024

10/10 Excellent

Vinny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

6/10 Okay

pui yin

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel with the best views!
This is an exceptional hotel with the best views of the city... you are literally above the clouds! Definitely recommend staying at the Club level if possible. Hotel staff was absolutely amazing! Especially Mark at the Club level, he was incredible! Also at the lounge, a big thank you to Chef Tommy who made special dishes for me due to allergies, and thanks to Mia, Franco and Spencer for always being so kind and attentive! Remi at Guest Services was a delight to see every day and even helped patch up a piece of luggage that the airline broke! Thank you to Chef Alicia who made a special cake for my mother's birthday and some allergy-friendly pastries for me as well! Chef Raul was wonderful as well as Mancy at Front Desk!
Stayed 3 nights in Mar 2024

10/10 Excellent

Kaman

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Spectacular view from our Harbour view room. Very spaced room. Friendly staff. Will definitely stay here again for the next visit.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tinku mammen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reasturent and courtesy of all the staff are absolutely outstanding
Stayed 4 nights in May 2024

10/10 Excellent

MARIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean room, beautiful views
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohammed

Stayed 3 nights in Apr 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
presidential treatment and I’ve stayed at a lot of hotels . Nothing tops this one
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, shame about the view looking in the wrong direction Generally helpful staff, if poorly trained in some respects Near the new museums which is why I booked it
Stayed 5 nights in Mar 2024

10/10 Excellent

Michael

Stayed 3 nights in Apr 2024

6/10 Okay

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Chadraabal

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

ANITA, PACIFICA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always my top choice of hotel in Hong Kong. Love this highest hotel in HK with great view. The staff is exceptionally attentive and warm. I always get personalized service there. The swimming pool is a must-visit item on my list. Club lounge service is the best in HK when compared with other hotels in the same tier which I have visited.
Stayed 3 nights in Mar 2024

10/10 Excellent

Atsuhiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Leonid

Liked: Cleanliness, amenities, property conditions & facilities
views from 117 floor are amazing
Stayed 3 nights in Feb 2024

10/10 Excellent

barbara

Stayed 3 nights in Feb 2024

10/10 Excellent

Hirofumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

HYOUNG GI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The high level and friendly staff
Stayed 1 night in Dec 2023