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Hotel H15 Francuski Old Town - Destigo Hotels

5.0 star property
Luxury hotel, walk to Royal Road

Choose dates to view prices

Photo gallery for Hotel H15 Francuski Old Town - Destigo Hotels

Snack bar
Exterior
Apartment | Exterior
Deluxe Room
Cafe
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Air conditioning
    Air conditioningAir conditioning
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Free WiFi
    Free WiFiFree WiFi
  • Laundry
    LaundryLaundry

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Ul. Pijarska 13, Kraków, 31-015
  • Popular LocationRoyal Road3 min walk
  • Popular LocationMain Market Square4 min walk
  • Popular LocationWawel Castle18 min walk
  • AirportKraków (KRK-John Paul II - Balice)26 min drive

Room options

View all photos for Apartment

Apartment | Living room

Apartment

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Hairdryer
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Front of property
Hotel Unicus Palace Old Town - Destigo Hotels
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.9 out of 5, Exceptional, (35)
The price is NZ$296
for 1 night
includes taxes & fees
18 Jul - 19 Jul
Hotel Unicus Palace Old Town - Destigo Hotels

About the area

Kraków

A luxury stay in the heart of Kraków awaits you at Hotel H15 Francuski Old Town - Destigo Hotels. Within a short 5-minute stroll, you'll find popular places like Royal Road and Main Market Square. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Kraków Old Town hotel include Oskar Schindler Factory and Wawel Castle.

What's nearby

  • Royal Road - 3 min walk
  • Main Market Square - 4 min walk
  • St. Mary's Basilica - 5 min walk
  • Galeria Krakówska - 7 min walk
  • Wawel Castle - 18 min walk

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 16 min walk
  • Kraków (KRK-John Paul II - Balice) - 26 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karmello - ‬2 min walk
  • ‪Pijalnia Wódki i Piwa - ‬3 min walk
  • ‪Lindo Bar - ‬1 min walk
  • ‪Trattoria Degusti - ‬3 min walk

About this property

Hotel H15 Francuski Old Town - Destigo Hotels

Luxury hotel, walk to Royal Road
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. The luxury Hotel H15 Francuski Old Town - Destigo Hotels also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kraków hotel.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel H15 Francuski Old Town - Destigo Hotels offers 42 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Cable televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (PLN 100 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, uncovered valet parking on site (PLN 100 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available for a fee: PLN 99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Lift

More

  • 4 floors
  • Building
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 44 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 150.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 99 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: PLN 100 per day (in/out privileges)
  • Nearby parking fee: PLN 100 per day(492 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski

Frequently asked questions

What is the cancellation policy at Hotel H15 Francuski Old Town - Destigo Hotels?

Hotel H15 Francuski Old Town - Destigo Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel H15 Francuski Old Town - Destigo Hotels?

As of 4 Jul 2024, prices found for a 1-night stay for 2 adults at Hotel H15 Francuski Old Town - Destigo Hotels on 4 Aug 2024 start from NZ$272.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel H15 Francuski Old Town - Destigo Hotels?

Yep, Hotel H15 Francuski Old Town - Destigo Hotels has secured uncovered valet parking with in/out privileges for PLN 100 per day.

Is Hotel H15 Francuski Old Town - Destigo Hotels family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel H15 Francuski Old Town - Destigo Hotels is a hit with families.

Does Hotel H15 Francuski Old Town - Destigo Hotels serve breakfast?

Sure does, buffet breakfast is served daily.

Is there a free airport shuttle available at Hotel H15 Francuski Old Town - Destigo Hotels?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel H15 Francuski Old Town - Destigo Hotels?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel H15 Francuski Old Town - Destigo Hotels?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel H15 Francuski Old Town - Destigo Hotels?

Cats and dogs are welcome at Hotel H15 Francuski Old Town - Destigo Hotels, with food and water bowls on offer. Just so you know, there's a weight limit of up to 20 kg per pet.

Hotel H15 Francuski Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 168 out of 218 reviews" "
Rating 8 - Good. 39 out of 218 reviews" "
Rating 6 - Okay. 9 out of 218 reviews" "
Rating 4 - Poor. 2 out of 218 reviews" "
Rating 2 - Terrible. 0 out of 218 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

CAROL

Liked: Cleanliness, staff & service, room comfort
Francuski Hotel stay
The hotel was clean, the staff were amazing, so helpful and the hotel is very central. Couldn't have asked for more.
Stayed 7 nights in Feb 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique gem! It's lovely, clean and has very friendly staff. I am so glad that I chose Hotel Francuski. It is an artful and distinctive hotel. You will not be disappointed with the hotel or the proximity to the Town Centre of Krakow. Amazing food, service and sights.

10/10 Excellent

Martha de

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es fantástico! El personal muy atento , calificado y muy bien ubicado. El desayuno es realmente excelente, tienen un bufet con quesos, jamones, diferentes vegetales, ensaladas frutos secos, postres, etc ,cafés y tés. Además, puedes elegir entre una selección de exquisitos desayunos calientes. Vale la pena tomar el hotel con desayuno incluido. Lo recomendamos ampliamente y por supuesto, cuando regresemos a Cracovia nos quedaremos en él!!
Stayed 4 nights in Feb 2024

10/10 Excellent

Thomas Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,very friendly staff & clean hotel
Stayed 3 nights in Feb 2024

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, property conditions & facilities
The property is well maintained and in an excellent position to explore the town
Stayed 3 nights in Feb 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantasia hotel, close to square. Friendly staff
Stayed 3 nights in Feb 2024

10/10 Excellent

Herri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mary

Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 of the best hotels weve stayed in.
One of the best hotels we have stayed in. Great location. Staff all excellent. Breakfast fabulous. Rooms are stunning like an apartment. Mini bar great. The only 1 thing is that the bar was not open and does not sell pumped beer. But you could ask at the cafe for a drink and sit in lounge area.
Stayed 5 nights in Dec 2023

10/10 Excellent

George walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A quaint, boutique hotel with wonderful old world charm. Very clean. 3 minute walk to main square, Krakow farmers market and other sites. Very accommodating staff.
Stayed 6 nights in Dec 2023

10/10 Excellent

Dennis

Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel decor was lovely. Rooms were larger than expected with a separate sitting area. Bed was extremely comfortable. Staff were really helpful. Loved the hotel and would recommend it to anyone.
Stayed 3 nights in Nov 2023

10/10 Excellent

Andrew, Winchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay at the Hotel Francuski. A elegant, charming hotel with character. Friendly and clean. Excellent service and food. Conveniently located for most of the main sites in Krakow and easy access to trams to visit others. An excellent place to stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Sally, Cleveland Heights

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and friendly. They loaned me an umbrella and always answered my questions.
Stayed 4 nights in Oct 2023

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection in Krakow.
What an awesome hotel. Perfect in every way. A real 5 star experience. I could not fault this hotel in any way. Beautiful surroundings complimented with the most polite and helpful staff. Would never stay anywhere else if visiting Krakow again.
Stayed 7 nights in Oct 2023

10/10 Excellent

Neil Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff very help full, arranged all our trips with a private driver Pavel was the most help full polite gentleman he helped make our trip memorable
Stayed 4 nights in Oct 2023

10/10 Excellent

Darius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel in excellent location just off the old town. Staff is amazing and so helpful for getting around. Everything you need is within walking distance. Highly recommend
Stayed 3 nights in Sep 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2023

10/10 Excellent

Paul

Stayed 3 nights in Aug 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff excellent but we requested to re locate to H15 Palace due to problem with fellow travellers room
Stayed 5 nights in Sep 2023

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This might be my favorite of all hotels I’ve ever stayed in! The staff are friendly, attentive, and helpful. Our room was beautiful and large. Very classy. The breakfast might be the best part - excellent choices and very delicious. I have only rave reviews for this hotel and the staff. Thank you for everything - I loved staying here.
Stayed 2 nights in Aug 2023

10/10 Excellent

Rhian

Stayed 4 nights in Aug 2023

8/10 Good

Aleksandra

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023