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Hotel Start

3.0 star property
Pet-friendly hotel connected to the convention centre in Kraków with free parking
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Start

Reception
Lobby
Exterior
Lobby
Triple Room, 3 Single Beds | Living area

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Laundry
  • Pet-friendly

Explore the area

Map
Kapelanka 60, Krakow, Lesser Poland, 30-347
  • ICE Krakow Congress Centre
    4 min drive
  • Sanctuary of Divine Mercy
    5 min drive
  • Dragon's Den
    8 min drive
  • Kraków (KRK-John Paul II - Balice)
    25 min drive

Room options

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Twin Room, 2 Single Beds

Highlights

Free cots/infant beds
Private bathroom
Desk
In-room safe
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Single Room, 1 Single Bed

Highlights

Free cots/infant beds
Private bathroom
Desk
In-room safe
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Quadruple Room

Highlights

Free cots/infant beds
Private bathroom
Desk
In-room safe
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room, 3 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Triple Room, 3 Single Beds

Highlights

Free cots/infant beds
Private bathroom
Desk
In-room safe
Daily housekeeping
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Front of property

Hyatt Place Krakow

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (109)
The price is NZ$107
for 1 night
includes taxes & fees
21 Jan - 22 Jan
Hyatt Place Krakow

About the area

Kraków

At Hotel Start, you'll be connected to the convention centre and 1.9 km (1.2 mi) from Park Handlowy Zakopianka. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include laundry facilities, a 24-hour front desk and a garden. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of an airport shuttle. .Within a 15-minute drive of this 3-property class Debniki hotel, attractions include Main Market Square and Wieliczka Salt Mine.

What's nearby

  • ICE Krakow Congress Centre - 4 min drive
  • Oskar Schindler Factory - 7 min drive
  • Wawel Castle - 8 min drive
  • Main Market Square - 8 min drive
  • Royal Road - 9 min drive

Getting around

  • Kurdwanów P+R Station - 5 min drive
  • Turowicza Station - 12 min drive
  • Kraków (KRK-John Paul II - Balice) - 25 min drive

Restaurants

  • ‪McDrive - ‬20 min walk
  • ‪Między Nami. Restauracja - ‬13 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Buma Square - ‬18 min walk
  • ‪Kebab U Dzano - ‬14 min walk

About this property

Hotel Start

Pet-friendly hotel connected to the convention centre in Kraków with free parking
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1259 square feet (117 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Start. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kraków hotel.

  • 1 building
  • 67 guestrooms or units
  • 4 levels
  • 1259 sq ft of conference space
  • 117 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Start offers 67 accommodations with a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. An iron/ironing board and change of towels can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: PLN 18 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,259 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Towels provided

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 68.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 18 per person
  • Airport shuttle fee: PLN 130 per vehicle (one way)
  • Pet fee: PLN 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 68.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Start
Hotel Start Krakow
Start Hotel
Start Krakow
Start Hotel Krakow
Hotel Start Hotel
Hotel Start Krakow
Hotel Start Hotel Krakow

Frequently asked questions

What is the cancellation policy at Hotel Start?

Hotel Start offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Start?

Yep, Hotel Start has a free self car park.

Is Hotel Start family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Start is a hit with families.

Does Hotel Start serve breakfast?

Yep, buffet brekkie is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Hotel Start?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Start?

Yep, they've got a lounge bar and an onsite restaurant that serves Polish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Start?

Check-in begins at 2 PM. Check-out time is 11:30 AM.

Hotel Start Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 137 reviews" "
Rating 8 - Good. 41 out of 137 reviews" "
Rating 6 - Okay. 32 out of 137 reviews" "
Rating 4 - Poor. 24 out of 137 reviews" "
Rating 2 - Terrible. 25 out of 137 reviews" "

6.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

4.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Yurek, Sacramento,ca USA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good service.very bad!! Poor service,don’t book this hotel I very not satisfied
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good attentive staff but hotel need renovation.Quite cheap price it's easy to find rooms there even with short notice.
Stayed 1 night in Sep 2019

8/10 Good

Dmitry

Liked: Staff & service, property conditions & facilities, room comfort
Nice place to crash with free breakfast
I should say that if you are going to this hotel and expect a luxury service - please don't do it. It's not up to "western" standards and all that. But at the same time - it's a comfy hotel, with breakfast included, moderately clean - works out if you plan to stay for a few night - not a problem. Yes, it's a bit further away from center, but at the same time you can find that it's very peaceful and quiet there.
Stayed 3 nights in Jun 2019

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very hot our room was on the 1st floor the parking lot heavy traffic we did not feel safe keeping the windows open all night. We came homr one night at 10pm there was loud group of young men running around with no shirt. My roommate had a fall i asked for ice was told they don have a freezer.
Stayed 2 nights in Jun 2019

8/10 Good

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Good price quite close to the center and very nice staff. Basic room basic breakfast but what more you want if you out and about and sleep there only.
Stayed 4 nights in May 2019

8/10 Good

Georgia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Value for money solution
At first disappointing because of the bad exterior and interior condition, but in the end this was the only problem. Otherwise, the service is fair, the cleanliness ok and the breakfast very good for a budget hotel.
Stayed 4 nights in Oct 2018

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
overall a good basic hotel , decor poor but everything working,. food and staff service good. convinient tram stop to town just outside hotel
Stayed 3 nights in Jun 2018

10/10 Excellent

Thais, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, very clean
Staffs very kind and helpful. Breakfast very nice as well
Stayed 1 night in Jan 2018

2/10 Terrible

Terry, uk

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hard beds no kettle curtains too small
Had to change our tiny room as the sockets hung out of the wall & there was bare wires on the lamp No smoke detectors just back plates. Couldnt stand in front of the loo as the sink overhang it New room was bigger but had the same socket problem but a bigger bathroom with a broken shower head & we had to lock the door just to keep it shut Didnt see a cleaner for the 4 days we were there The beds were rock hard & the curtains didnt cover thevwindow gap The milk at breakfast was warm & tea & coffee were not No kettle/tv or ac
Stayed 3 nights in Jun 2017

2/10 Terrible

C Taylor, United Kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go there!
The hotel isn't a hotel it's an old hospital and is used for students and residents living there, the bed rooms are dirty, the beds was disgusting and flee infested, the launderer was old and in very bad condition, the bathrooms was dirty and broken, the overall hotel was in very bad condition, the windows was broken and bordered up. The smell was overwhelming coming from the rooms around the building, the only good thing about it was the Wi-fi.

8/10 Good

Tse, Hong kong

Great location
Good price and satisfactory condition

8/10 Good

Bala, Hong Kong

Liked: Staff & service, property conditions & facilities
Great price with good location
The room wasnt good at my first stay. There was no air-con and windows. Then the next day the staff changed the room for me which was very fine. Overall feeling was good!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I would book again for this price

4/10 Poor

Laurence, United Kingdom

Old but adequate
Okay for what I paid, but it's really showing it's age, it's like stepping back in time to the 70's complete with Communist style furniture and decor. Staff were friendly, cheerful and helpful, and checking in and out were very no-nonsense, but the inclusive breakfast is definitely straight out of the Stalin era. I only wanted somewhere cheap to dump my kit as I was out and about in Krakow most of the time so it was fine for me, very basic but clean and tidy. However if you are planning a Romantic weekend where the hotel is an integral part of the experience you should probably go a bit more upmarket because your missus won't be impressed if you bring her here! About a 15 minute journey from the city centre, but the tram (route 12) stops right outside the front door. Big 24 hour Tescos next door.

10/10 Excellent

Rando, Preston, Lancashire, UK

Liked: Cleanliness, staff & service, room comfort
Value for money
It's what u expect. I went with a group of mates, we needed something cheap at the end of the day. For the price this is excellent, the rooms wer fine, location is great as there is a tram service outside that takes u to the centre for next to nothing. There is a tesco round the corner which is great. Staff wer very helpful and even made us a brew when we returned from a night out. Probably not for women, but we enjoyed our stay very much. Krakow is also a great place and the people wer friendly

8/10 Good

Armely Novenario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great will do it again

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel
The room was dirty, tv not working, I had a flea on my bed as well! Girl at the reception was nice and lady who was serving breakfast as well. I would never stay there again, it wasnt pleasant... The hotel was not as described on the website!! The place looks like its falling apart where on pictures looked quite ok.... Do not recommend!

4/10 Poor

Marg, Taranaki, New Zealand

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor Value for Money
Only two good things about this hotel.1) The friendly and helpful staff - despite their dingy workplace, and 2) the proximity to Tesco (next door)- very useful for stocking up on all essentials including electronic,cellphone etc requirements. The hotel is very big and caters a lot for student groups who were noisy throughout the night. My window didn't even shut properly which was a bit of a concern although it couldn't (supposedly) be reached by ground. My room stunk of stale cigarette smoke, but on the plus side, had a great shower. I relocated after 2 nights (original plan) and got ten times better value for money from a similarly priced hotel. I did walk to the centre of town but it was a reasonable hour long hike. The free WiFi internet was the other good feature (common in hotels across Poland). i'm not very fussy, but this hotel was not really up to scratch.

4/10 Poor

Ian, Wyoming, USA

Disliked: Cleanliness, property conditions & facilities
True 1 star.. or maybe a bit less...
The problem with this hotel is its cleanliness. It just wasn't clean. Having said that, neither was it disgusting! The carpets in our room were dirty and it appeared that no one had cleaned underneath the beds in a long time. However, the bathroom had been remodeled and was very clean. The beds were very basic and hard, but the sheets were clean. The windows would not open and our south-facing room was hot on even a mild day. The outside of the Hotel was perhaps the most outrageous. The place looked abandoned! Weeds were growing everywhere and the lighted hotel sign was only partially lit. The old and stained window shades and siding give the place a solidly dingy appearance! Having said all this, the hotel was less expensive than others, there was free parking and, as noted, the bathroom was clean and very functional. Our stay was acceptable. Plus, it was next to a Tesco were we purchased supplies. It would be a difficult and distant walk to the city center. But, there was a tram stop next to the hotel which traveled directly downtown. This place is good for backpackers and other travels who are not picky and just need a cheap place to lay their head. It seemed safe and was not gross. But I really wouldn't recommend it for other travelers.

2/10 Terrible

Michal

Stayed 3 nights in May 2022

6/10 Okay

Jacek

Business traveller
Disliked: Property conditions & facilities, room comfort
Zimny
Zimno, brak uchwytu pod prysznicem
Stayed 1 night in Dec 2021

2/10 Terrible

Elena

Disliked: Property conditions & facilities, room comfort
Не советую этот отель
Хуже некуда. Из щелей окна дуло и поэтому было холодно. Все такое допотопное и ломанное. Может дали такой ужасный номер потому что я была с собаками.
Stayed 1 night in Oct 2021

8/10 Good

Jacek

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2021