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Hotel Unicus Palace Old Town - Destigo Hotels

5.0 star property
Luxury hotel in Kraków with a 24-hour front desk

Photo gallery for Hotel Unicus Palace Old Town - Destigo Hotels

Deluxe Double Room
Standard Suite
Interior
Deluxe Double Room
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Room service
The current price is NZ$307
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
Slawkowska 13-15, Kraków, Malopolskie, 31-016
  • Main Market Square
    ‪3 min walk‬
  • Royal Road
    ‪4 min walk‬
  • Wawel Castle
    ‪16 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪35 min drive‬

Room options

View all photos for Standard Suite

Standard Suite | Bathroom

Standard Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Hairdryer
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Bathroom

Premium Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Hairdryer
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Kraków

A luxury stay in the heart of Kraków awaits you at Hotel Unicus Palace Old Town - Destigo Hotels. Within a short 5-minute stroll, you'll find popular places like Main Market Square and Royal Road. Highlights at this hotel include in-room free WiFi and heated floors. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find dry cleaning/laundry services, a porter/bellboy and luggage storage. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Kraków Old Town hotel include Oskar Schindler Factory and Wawel Castle.

What's nearby

  • Main Market Square - 3 min walk - 0.3 km
  • Royal Road - 4 min walk - 0.4 km
  • St. Mary's Basilica - 4 min walk - 0.4 km
  • Galeria Krakówska - 10 min walk - 0.8 km
  • Wawel Castle - 16 min walk - 1.4 km

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 18 min walk
  • Kraków (KRK-John Paul II - Balice) - 35 min drive

Restaurants

  • ‪AntyCafe - ‬1 min walk
  • ‪Gościnna Chata - ‬1 min walk
  • ‪Pasta Bar Resto & Wine - ‬1 min walk
  • ‪Domowe Przysmaki - ‬1 min walk
  • ‪Krowarzywa - ‬1 min walk

About this property

Hotel Unicus Palace Old Town - Destigo Hotels

Luxury hotel in Kraków with a 24-hour front desk
As a guest of Hotel Unicus Palace Old Town - Destigo Hotels, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The luxury Hotel Unicus Palace Old Town - Destigo Hotels also features room service (during limited hours), a porter, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kraków hotel is smoke free.

  • 36 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
Hotel Unicus Palace Old Town - Destigo Hotels offers 36 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Polish

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  • Free WiFi
  • Restaurant
  • Air conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 100 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 99 for adults and PLN 50 for children

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 150.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 99 for adults and from PLN 50 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self-parking fee: PLN 100 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

Property is also known as

Hotel Unicus Palace
Unicus Palace Old Town
Unicus Old Town Destigo Hotels
Hotel Unicus Palace Old Town Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels Hotel
Hotel Unicus Palace Old Town - Destigo Hotels Kraków
Hotel Unicus Palace Old Town - Destigo Hotels Hotel Kraków

Frequently asked questions

What is the cancellation policy at Hotel Unicus Palace Old Town - Destigo Hotels?

Hotel Unicus Palace Old Town - Destigo Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Unicus Palace Old Town - Destigo Hotels?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Unicus Palace Old Town - Destigo Hotels on 28 Apr 2025 start from NZ$306.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Unicus Palace Old Town - Destigo Hotels?

Yep, Hotel Unicus Palace Old Town - Destigo Hotels has a self car park for PLN 100 per day. Onsite parking is limited.

What makes Hotel Unicus Palace Old Town - Destigo Hotels a romantic place to stay?

Romance packages, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Unicus Palace Old Town - Destigo Hotels.

Does Hotel Unicus Palace Old Town - Destigo Hotels serve breakfast?

Yeah, buffet breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Unicus Palace Old Town - Destigo Hotels?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Unicus Palace Old Town - Destigo Hotels?

Cats and dogs are welcome at Hotel Unicus Palace Old Town - Destigo Hotels, with food and water bowls on offer.

Hotel Unicus Palace Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 95 out of 120 reviews
Rating 8 - Good. 20 out of 120 reviews
Rating 6 - Okay. 2 out of 120 reviews
Rating 4 - Poor. 2 out of 120 reviews
Rating 2 - Terrible. 1 out of 120 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
No Tv or any music in the room . We had a Best apartment in the hotel No one was abble to fix it Lights are in the room only with one switch making impossible to make nice atmosphere. Nice building and location with terrible experience.
Stayed 1 night in Dec 2024

8/10 Good

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good hotel. Clearly recently renovated, appliances are new. Reception employees are excellent. They raise overall the rating of the hotel to me. Polite, accommodating, attentive, kind and approachable, professional and multilingual. Room functionality was off you can hear what happens in the room next to you: we woke up one night from people having sex. Very clear audio. Everytime other room occupant close the door, the lamps in our room would shake loudly. Function for room service/do not disturb didn’t work. Heat/AC didn’t work properly, always blasting cold air, and if turned off - it would get hot and stuffy quickly. Mattress was covered with a plastic protectors which makes you sweat, so points taken for that. Giving this hotel 4 Stars because of location, newly renovated interior, and wonderful employees.
Stayed 6 nights in Nov 2024

10/10 Excellent

Alan William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel, room not as good as advertised

The hotel and room were amazing. The reception staff were incredibly helpful and polite, and the room was clean and spacious. My only gripe - we booked a deluxe room which clearly had a sofa and two normal windows judging by the photos on hotels.com, describing also a "separate sitting area". We instead had no view through a single slanted window and a pair of armchairs. It didn't ruin our stay.
Stayed 5 nights in Dec 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. Starting with a very warm welcome at the reception, through professional and very friendly service, and ending with breakfast, which was at the highest level. The room was very luxurious, with a mini bar, with a bathrobe. The bathroom with a free-standing bathtub made the greatest impression. I recommend it.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 3 nights in Nov 2024

10/10 Excellent

janusz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👏😍👏
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Stayed 4 nights in Oct 2024

10/10 Excellent

Fabio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Ewa Wylazlowska

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place and will come back
Stayed 2 nights in Sep 2024

10/10 Excellent

amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Patti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff, 2 min walk to Main Square, would definitely recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Vitaliy

Stayed 1 night in Sep 2024

4/10 Poor

GERALD P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They did not refund my breakfast. Very inflexible.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alicia

Stayed 2 nights in Sep 2024

10/10 Excellent

Edith

Stayed 1 night in Aug 2024

2/10 Terrible

Dawid

Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is so lovely in person and very close to the square. The staff was kind and helpful! Super clean room!
Stayed 2 nights in Aug 2024

8/10 Good

Louise, Beckenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, modern and new hotel with good sized rooms, super comfortable beds and lovely bathrooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We choose this hotel as it was a VIP one but very disappointed that we didn’t receive any perks at all!
Stayed 3 nights in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 3 nights in Jul 2024