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Hilton Kuala Lumpur

5.0 star property
Luxury hotel connected to a shopping centre in Kuala Lumpur Sentral with 6 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Kuala Lumpur

Outdoor pool, pool loungers
View from room
Meeting facility
Sports facility
Lobby

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
3 Jalan Stesen Sentral, Kuala Lumpur, 50470
  • Perdana Botanical Gardens
    8 min walk
  • Kuala Lumpur Sentral
    11 min walk
  • Central Market
    3 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

View all photos for Twin Executive Plus

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Twin Executive Plus

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for King Executive

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

King Executive

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Plus)

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room (Plus)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Plus)

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed (Plus)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Executive

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Twin Executive

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Lifestyle Suite

Lifestyle Suite | Living area

Lifestyle Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

King Deluxe

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Business Lounge Access

Penthouse, Business Lounge Access

Penthouse, Business Lounge Access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 250 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

King Executive Lake View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room, Lake View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 175 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Executive Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Twin Executive Lake View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Executive Suite

Grand Executive Suite

Grand Executive Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Plus

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

King Executive Plus

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Family Room (Deluxe)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

Exterior
Le Méridien Kuala Lumpur
Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1001)
The price is NZ$278
for 1 night
includes taxes & fees
1 Dec - 2 Dec
Le Méridien Kuala Lumpur

About the area

Kuala Lumpur

Hilton Kuala Lumpur places you in the heart of Kuala Lumpur, connected to a shopping centre and 2.2 km (1.4 mi) from Central Market. Highlights at this luxury hotel include 6 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, Swedish massages and aromatherapy along with access to the sauna and steam room. The restaurant, Boardwalk, serves Fusion cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6:00 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Kuala Lumpur Sentral hotel, you'll be 2.5 km (1.6 mi) from Merdeka Square and 2.9 km (1.8 mi) from Mid Valley Megamall.

What's nearby

  • Kuala Lumpur Sentral - 11 min walk
  • Mid Valley Megamall - 5 min drive
  • Berjaya Times Square - 5 min drive
  • Pavilion Kuala Lumpur - 6 min drive
  • Petronas Twin Towers - 6 min drive

Getting around

  • Kuala Lumpur Sentral Station - 2 min walk
  • KL Sentral Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪X Coffee - ‬2 min walk
  • ‪Hilton Executive Lounge - ‬1 min walk
  • ‪Panettone Restaurant - ‬2 min walk
  • ‪Iketeru - ‬2 min walk
  • ‪Latest Recipe - ‬1 min walk

About this property

Hilton Kuala Lumpur

Luxury hotel connected to a shopping centre in Kuala Lumpur Sentral with 6 restaurants
Hilton Kuala Lumpur offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a fitness centre, and a sauna are also featured at the luxury Hilton Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Kuala Lumpur hotel is smoke free.

  • 512 guestrooms or units
  • 26 levels
  • 6 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2004
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Hilton Kuala Lumpur offers 512 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. A pillow menu is available. 49-inch LED televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 29 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (MYR 5 per stay)
  • Valet parking on site (MYR 30 per stay)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 44 for children
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Boardwalk
  • Chynna
  • Graze
  • Iketeru
  • Vasco's

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • Lift

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 140.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MYR 88 for adults and from MYR 44 for children
  • Fee for in-room wireless Internet: MYR 29 per day (rates may vary)
  • Airport shuttle fee: MYR 350 per vehicle (one way)
  • Self-parking fee: MYR 5 per stay
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: MYR 140.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Hotel Kuala Lumpur
Hilton Kuala Lumpur
Kuala Lumpur Hilton
Hilton International Kuala Lumpur
Hilton Kuala Lumpur Hotel Kuala Lumpur
Hilton Kuala Lumpur Hotel
Hilton Kuala Lumpur Hotel
Hilton Kuala Lumpur Kuala Lumpur
Hilton Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Hilton Kuala Lumpur?

Hilton Kuala Lumpur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Kuala Lumpur?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Kuala Lumpur on 13 Dec 2024 start from NZ$190.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Kuala Lumpur?

Yep, Hilton Kuala Lumpur has a self car park for MYR 5 per stay.

Is there a spa on site at Hilton Kuala Lumpur?

Yep, there is an onsite spa at Hilton Kuala Lumpur. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hilton Kuala Lumpur have a pool?

Hilton Kuala Lumpur has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Hilton Kuala Lumpur have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Kuala Lumpur?

Hilton Kuala Lumpur features a full-service spa, an outdoor pool and 6 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Hilton Kuala Lumpur a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths and massage services available in the guestrooms, help set the scene for a romantic weekend at Hilton Kuala Lumpur.

Is Hilton Kuala Lumpur family-friendly?

You bet! With amenities such as a children's pool and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that Hilton Kuala Lumpur is a hit with families.

Are there hot tubs in the rooms at Hilton Kuala Lumpur?

No, but there are deep-soaking baths in the guestrooms.

Does Hilton Kuala Lumpur serve breakfast?

You bet, full brekkie is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hilton Kuala Lumpur?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hilton Kuala Lumpur?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Kuala Lumpur?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Kuala Lumpur?

No, pets are not allowed.

Hilton Kuala Lumpur Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1002 reviews" "
Rating 8 - Good. 241 out of 1002 reviews" "
Rating 6 - Okay. 45 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ester

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Aug 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick visit, large clean room, awesome breakfast buffet.
Stayed 1 night in Jul 2024

10/10 Excellent

Shu Hui, Singapore

Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, excellent price, great breakfast, walking distance to MRT and Mall, good gym, nice lobby
Stayed 3 nights in Aug 2024

10/10 Excellent

Baris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sern

Excellent food
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 6 nights in Jul 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton was awesome grate staff and very friendly Will definitely go back Edward
Stayed 2 nights in Jul 2024

10/10 Excellent

Vijayendra Babji

Stayed 4 nights in Jul 2024

10/10 Excellent

Hakan, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star luxury
Exactly what you would expect from a 5 star hotel. Good location close to station and Brickmakers and shopping mall attached so no need to leave air-conditioning.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shu Hui, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean rooms and excellent service from start to end.
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 4 nights in Jun 2024

10/10 Excellent

Sangita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were welcoming, polite and helpful. Ideal location close to the airport train and good shopping nearby
Stayed 2 nights in Jun 2024

10/10 Excellent

Noorazam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sazzali

Stayed 1 night in Jun 2024

10/10 Excellent

Darron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking charges
Have to pay for the parking fee. Hotel should provide free car parking although it is a small fee
Stayed 1 night in Jun 2024

6/10 Okay

Rachel

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointed stay with Hilton
I was relatively disappointed with my stay in Hilton KL Sentral. The hotel was fully booked for the week (10th-14th June) and was unable to accommodate early check in. Disappointingly, they did not provide updates unless you have checked in. This is understandable since they are running at maximum capacity. The room was not very clean as I found a used cotton bud behind the dustbin. To my disappointment, during check out at the concierge, one of the reception staff had allowed a Caucasian to cut our queues to be served by the concierge staff first. It was absolutely disappointing as they are not taking all guests fairly. It was absolutely disappointing that they had allowed a Caucasian to be prioritised and served first in a big hotel chain like, Hilton.
Stayed 1 night in Jun 2024

8/10 Good

FRANCIS, Singapore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hilton Hotel KL Sentral is situated at an ideal location where guests can visits places of interests with ease, the amenities and transportation railway and connectivity systems surrounding the hotel is excellent. Facilities and staffs services in the hotel are exceptional for formal or informal events, meeting, dining or stay. Highly recommended to all who wish to be served by high quality of service, exceptional facilities, amenities and transportation connectivity.
Stayed 3 nights in Jun 2024

10/10 Excellent

Norhani Binte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here. Really loving the accessibility to the express train from the airport and the LRT. Very good breakfast spread as well.
Stayed 3 nights in Jun 2024

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing very good food and staff wer
Stayed 5 nights in May 2024

10/10 Excellent

Zainul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Yen Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with nice pool and gym
Stayed 3 nights in May 2024